Business Details
About
VeterinarianAnimal Hospital
Visit your Redlands Vetco Total Care Animal Hospital located at 27580 W Lugonia Ave. Our full-service Veterinarian Hospital offers comprehensive care - from routine exams to emergency surgeries. You can count on us to provide quality pet care. Book an appointment online today or walk in with your pet for a free healthy weight and microchip check.
Details
- Requires appointmentAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingNot available
Location
Vetco Total Care Animal Hospital
27580 W Lugonia Ave, Redlands, CA
92374-2017, United States
Hours
Reviews
4.3
251 reviews
5 stars
179
4 stars
26
3 stars
10
2 stars
7
1 star
29
- MDMartha DiazAug 30, 20255.0Love the care provided by Dr Pagel and her Team. Ollie is very happy and loves his visits!
- BMBella “Masita”Aug 13, 20255.0Excelente atención, muy amables, respetuosos hacia la mascota y la dueño,, y no hay discriminación del idioma. Me encantó 💕
- DMDee MarineAug 10, 20255.0Heiress Remy and I thank Dr Pagel and Staff for their professionalism and great care. Wellness check, 1st round of shots, deworming included love and attention. Thank you so much. 💓
- HNHanni NewlandAug 9, 20251.0I will start up by saying that both doctors are very pleasant and we've had good experiences with both of them. I normally don't post bad reviews. That being said, the office policies and practices are unbelievable, and the reason that we will unfortunately no longer be coming to this Vetco. The other review from a year ago was right!! We scheduled two appointments for our 2 cats at 5 PM specifically choosing a longer slot a building our whole week around this visit given that I work as a doctor in an outpatient clinic and at times work 80 hours per week. Vetco sends a text to confirm the appointment with no mention that your timeslot will be given up if you do not reply quick enough to that text. They say they call but we don't have any calls missed. Additionally the text was days prior to the appointment - if we received a message this morning or at any point saying we'd lose the visit we would have replied. We showed up to our appointment 10 minutes early as instructed and we were told that not only had our timeslot been given away for one cat, but that they had unlisted the other cats appointment and were now too busy to see them. I have never been to a single office in which an appointment is unlisted hours in advance (they unlisted it in the morning they said) even if the patient arrives on time or early like we did. For example, at the outpatient clinic I work at I will see patients up until at least 15 minutes after their appointment time, sometimes later depending on their concern. The second issue is that while we had booked a wellness visit, they said that they would be unable to see this patient for a wellness visit because we had one concern - an itchy face. I doubt that most people who come for an annual physical have zero concerns at all. A heads up to anyone reading this - if you have any questions they will change your visit to a sick visit. The doctors here deserve a better clinic to work at, but in the meantime we won't be coming here again. I recommend Vetco at the very least clarifies their appointment confirmation wording if they don't want people leaving bitter and frustrated. This isn't the first time this has happened based on the reviews.
- LKLaura KranceJul 25, 20255.0My cat was seen for her annual wellness exam and both Dr. Wilson and Angie were so great and supportive! Thank you!
Frequently Asked Questions About Vetco Total Care Animal Hospital
What services does Vetco Total Care Animal Hospital in Redlands offer?
They provide comprehensive pet care including wellness exams, vaccinations, dental care, surgery, and more.
Where is Vetco Total Care Animal Hospital located?
The hospital is located at 27580 W Lugonia Ave, Redlands, CA 92374-2017.
What are the operating hours of Vetco Total Care Animal Hospital?
The hospital is open Monday through Saturday from 8:00 AM to 6:00 PM and is closed on Sundays.
Do I need to book an appointment to visit Vetco Total Care Animal Hospital?
Yes, appointments are required for visiting the hospital.
How can I book an appointment at Vetco Total Care Animal Hospital?
You can book an appointment online at https://www.petco.com/webapp/wcs/stores/servlet/PetcoVetBookingView?store_number=1123.
Is Vetco Total Care Animal Hospital wheelchair accessible?
Yes, the hospital has a wheelchair accessible entrance and restroom, but no wheelchair accessible seating.
What nearby pet-related stores or clinics can I visit around Vetco Total Care Animal Hospital?
Nearby you can find Just Food For Dogs, Petco store and grooming, Vetco Vaccination Clinic, and THRIVE Affordable Vet Care.
Are there any nearby places for pet vaccinations near the hospital?
Yes, Vetco Vaccination Clinic and VETCO Vaccination Clinic at PETCO are nearby for pet vaccination services.
Which shopping and dining options are conveniently located near Vetco Total Care Animal Hospital?
Nearby places include Citrus Plaza shopping center, restaurants like Kenzaku, Z Pizza, Chick-fil-A, Magic Wok, and cafés like Starbucks and Cold Stone Creamery.
How might nearby stores help customers visiting Vetco Total Care Animal Hospital?
Customers can conveniently shop for pet supplies at Petco or Party City, pick up gifts or crafts at Michaels, and grab meals or refreshments at nearby restaurants and cafés.