Business Details
About
Pet StorePet supply storePetco
Visit your Redlands Pet Store located at 27580 W Lugonia Ave for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
2,033 reviews
5 stars
1,255
4 stars
449
3 stars
152
2 stars
57
1 star
120
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others are criticized for being rude and unprofessional.
Grooming Issues
Numerous complaints about the grooming services, including poor execution and staff behavior, leading to dissatisfaction among customers.
Store Cleanliness
The store is generally reported as clean and organized, although some customers noted issues with specific areas like the dog wash station.
Product Availability
Customers expressed frustration over the availability of certain products and the high prices, particularly for veterinary services.
- KFKaren F2 days ago5.0Excellent customer service every time I shop in Redlands.
- DDDiana D'ArcangeloDec 30, 20251.0The store is clean and the employees are friendly enough, but they did not inform me when I signed up for the vital care premier plan six months ago that it’s a 12 MONTH CONTRACT. I feel incredibly misled and will have to change my card number now. PLEASE BE WARNED.
- RRRosemarieDec 30, 20255.0⭐⭐⭐⭐⭐ The manager Josh went above and beyond to help me. Friendly, helpful, and professional. This is how customer service should be—thank you!
- APAmerican Entertainment Services dj & photoDec 21, 20252.0Really bad service and the manager they can’t help and the cashier said different things and they manager said other I bring my two dogs to the dog wash and I drive 45 min to get here, and supposed to be is open and is closed because the cashier said the water heater is broken and I spoke to the manager said is at drain problem so assuming nobody said the true why? This people be lazy and don’t put any solutions for personal like this they don’t care the business because this employees don’t own at business please Petco put more attention to you employees they have to do the right work they have to resolve any problems like right away sorry but I’m so mad 😡 is because I waisted time to drive all the way to get here for nothing
- VRValerie ReyesDec 12, 20255.0At first I was a little worried because my puppies hair was so crazy and thought it would be hard to get what I wanted, but when my groomer brought my puppy Charlie out, I have to say I was extremely impressed, she did such a good job and Charlie looked absolutely adorable. Extremely happy with the service!here are the before and after pictures!
Frequently Asked Questions About Petco
Does the Petco Redlands location have a vet hospital?
Yes, Petco Redlands has a full-service vet hospital.
Does Petco Redlands offer vaccinations?
Yes, Petco Redlands provides vaccinations.
Does Petco Redlands offer curbside pickup?
Yes, curbside pickup is available at Petco Redlands. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Redlands Petco?
Hamster and guinea pig prices vary by location. Call your Redlands Petco at 9093350842 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Redlands sell dogs?
No, Redlands Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
Where is Petco located in Redlands?
Petco Redlands is located at 27580 W Lugonia Ave, Redlands, CA 92374-2017.
What are the operating hours of Petco in Redlands?
Petco in Redlands is open Monday to Saturday from 9:00 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM.
Does Petco Redlands offer veterinary services?
Yes, Petco Redlands has a full-service vet hospital and provides vaccinations.
Can I order Petco products online and pick them up at the Redlands store?
Yes, Petco Redlands offers curbside pickup for eligible products, and you can order online through their website.
Does Petco Redlands sell dogs and cats?
No, Petco Redlands does not sell dogs or cats but partners with local animal welfare organizations through the Petco Love program to offer adoption opportunities.
What pet supplies and services can I find at Petco Redlands?
Petco offers premium pet foods, expert training, vaccination services, grooming, and a wide range of pet supplies for various animals.
Does Petco Redlands provide same-day delivery services?
Yes, Petco Redlands offers same-day delivery service for customers.
Are there any veterinary clinics near Petco Redlands?
Yes, nearby veterinary clinics include Vetco Vaccination Clinic, Vetco Total Care Animal Hospital, Just Food For Dogs, and THRIVE Affordable Vet Care.
What nearby dining options are there near Petco Redlands?
Nearby dining options include Kenzaku (restaurant and bar), Z Pizza (pizza restaurant), Chick-fil-A (fast food chicken restaurant), Cold Stone Creamery (ice cream shop), In-N-Out Burger, Starbucks (coffee shop), and Magic Wok (asian restaurant).
Where can I shop for other needs near Petco Redlands?
Nearby shopping centers and stores include Citrus Plaza (shopping center), Target Clinic, Party City, Five Below, Sephora, Kohl's, David's Bridal, Michaels, GameStop, and Bob's Discount Furniture.