Petco

4.2
1454 reviews

About

Pet StorePet supply storePetco
Visit your Redding Pet Store located at 1603 East Hilltop Dr for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
1603 E Hilltop Dr, Redding, CA
96002, United States

Hours

Reviews

4.2
1,442 reviews
5 stars
790
4 stars
368
3 stars
149
2 stars
56
1 star
79

What are people saying?

AI-generated from recent customer reviews

Staff Performance

While many customers praised the staff for being friendly and helpful, there were also numerous complaints about poor service and unhelpful attitudes from certain employees.

Cleanliness

Several reviews highlighted issues with store cleanliness, including unpleasant odors and disorganized shelves.

Product Availability

Customers frequently noted that the store was often out of stock on popular items, leading to frustration.

Customer Service

Mixed feedback on customer service experiences, with some customers reporting excellent service while others encountered rude or unhelpful staff.

Grooming Services

Grooming services received positive remarks for being effective and staff being gentle with pets.
  • BC
    Breanna Crawford
    Dec 27, 2025
    1.0
    I haven’t been in this store in years and it seems like the employees haven’t either. While waiting on a pick up order of puppy food I was browsing the aisles. Upon browsing I found multiple bags of treats that expired in February March and April of 2025 it’s the end of December. This made me check the bag of food before I left with it and sure enough it expired in May 2025. Won’t be returning. Employees were not even shocked so my guess it happens a lot.
  • PG
    Penny Gibson
    Dec 26, 2025
    5.0
    Pleasant cashier and easily found dog food looking for. Easy in/out location.
  • AV
    Amanda Vial
    Dec 26, 2025
    5.0
    I brought one of my clients in to get crickets for his lizard. Not only was the employee nice, he was amazing with my clients, he talked to him, told him about the different crickets they have. My client wanted to show the employee his lizard, so we stayed back a couple minutes until the gentleman was done helping the customers. You could tell he was a little afraid of the lizard at first, yet he tried not to show it. He briefly pet the lizard and thanked him for sharing.
  • MZ
    Mary Zimmerman
    Dec 22, 2025
    5.0
    adorable birds houdini and odysseus, my niece had a great conversation with them. please come adopt them. fishies were very cute, love the snails. sadly cats were on vacation for holidays.
  • JF
    Jan Faye
    Dec 2, 2025
    4.0
    Looking for Gentle Giant dog food which they carry but in only one bag size ... not good. The good thing is they carried Ollie dog food in the refrigerator and my picky chihuahuas like it.

Frequently Asked Questions About Petco

Does the Petco Redding location have a vet hospital?

Yes, Petco Redding has a full-service vet hospital.

Does Petco Redding offer vaccinations?

Yes, Petco Redding provides vaccinations.