Banfield Pet Hospital® - Rancho Cucamonga provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
I cancelled my pet insurance at the beginning of the year so this is on them.
I won't go back to Banfield. My wife's dog has gotten mange(old dog but her vet figured it out and I was able to get mine squared away after the fact).
So the dogs start itching like mad. I take mine into the vet and they think it's a fungal infection so they give me some stuff for it which doesn't help.
My wife took her dog to the vet and they did a skin scraping and found the mite. So I go back to Banfield and ask them for the treatment I need. They are confused and another vet(never ever got the same one here) looked at the file and had questions about the previous treatment. The nurse then informed him that "the other vet didn't know what it was so they just prescribed this" which royally pissed me off because none of that was conveyed to me. I understand you can't be sure 100% of the time but you do need to let people know you're not sure and this may/may not work.
This was a couple of years ago and I kept the insurance in case of an emergency but I would really hate to take my animals back there due to the revolving vets and poor communication.
The techs are all pretty cool though.
CS
Clive Souter
Sep 10, 2025
1.0
I have a female cat that was diagnosed with Cystitis by Dr. Magee 12+ years ago. She gave me medications that would clear my cat's flair-ups within 2-3 days. Dr. Magee left. None of the vets since would give me the same medication because it was shown on male cats who had urinary blockage to not work (wrong condition, wrong gender). Plus, her flair-ups were now lasting 2-3 WEEKS OR MORE. The new vets simply would not listen when informed of what worked. So, I found where Dr. Magee moved her practice to and returned to her. Now my cat is happy, with fewer flair-ups and those that do occur I can take care of in 2-3 days again, and I WILL NOT GO BACK TO BANFIELD! How were the charges? OVERPRICED, since they never did anything for me! The wellness plan became a waste of money.
KL
Kelly L
Aug 23, 2025
1.0
The Upland location on Foothill closed, so I made an appointment here for 9 am today for my dog’s suspected ear infection. I get there before 9, go the counter, guy comes out asking if I have a question. I have an appointment. Fine, whatever.
He says the doctor called out today. Okay, stuff happens. I ask when they were planning to let the early appointments know. He said “they” (whoever that is) started calling my block at 8:35 am. I didn’t get a call. I ask what number they called. He gives me my husband’s number.
Fine, except they didn’t call him, either. After so much crap like this happening lately at a lot of businesses, I have no patience for this anymore. Stuff happens and people cancel, but don’t straight up lie to me about calling. Time wasted.
ES
E S
Jun 27, 2025
5.0
Richard Holguin was very helpful & went the extra mile to assist with food prescription that was needed asap! He is truly a professional!!
PW
Patty W
Jun 18, 2025
5.0
My visit there was very nice. They gave a lot of good details and info.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
Does Banfield Pet Hospital in Rancho Cucamonga provide emergency care services?
No, Banfield Pet Hospital does not provide emergency care. However, during hospital hours you can call for urgent care advice and potential referrals. For emergencies outside of these times, please contact your local emergency hospital.
Can I get veterinary care online from Banfield?
Yes, Banfield clients with Optimum Wellness Plans® can access remote general pet care advice and triage support 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services are offered at Banfield Pet Hospital in Rancho Cucamonga?
The hospital offers vaccinations, dental care, parasite control, nutritional counseling, behavioral counseling, and comprehensive examinations to keep your pet healthy through all life stages.
What is included in an Optimum Wellness Plan at Banfield?
It includes annual head-to-tail exams, vaccines, early diagnostic screening, consultations for nutrition and dental care, and more. Wellness plans automatically renew annually unless paid in full at enrollment and are not insurance but provide discounts on treatments.
How can I pay for an Optimum Wellness Plan at Banfield?
You can pay monthly via automatic withdrawal from a checking or savings account or credit card, or pay in full at enrollment to spread the cost of essential pet healthcare.
What types of appointments does Banfield Pet Hospital offer?
They offer in-room appointments where you visit with your pet, drop-off appointments with phone updates for pickup, and Optimum Wellness Plans® Virtual Visits for remote care.
What are the regular business hours for Banfield Pet Hospital in Rancho Cucamonga?
The hospital is open Monday through Saturday from 8:00 AM to 6:00 PM and closed on Sundays and major holidays.
Are appointments required to visit Banfield Pet Hospital?
Yes, appointments are required to ensure dedicated time for your pet's care.
What nearby pet-related services can I visit along with Banfield Pet Hospital in Rancho Cucamonga?
Nearby options include Rover Ranger Rescue for animal rescue, Cats in Need Rancho Cucamonga for community pet services, PetSmart for pet supplies and grooming including PetSmart Grooming services.
What dining options are available near Banfield Pet Hospital in Rancho Cucamonga for a meal before or after my visit?
You can enjoy nearby restaurants such as Sushi One Spot, Black Bear Diner, Bushfire Kitchen bistro, or Pick Up Stix Fresh Asian Flavors for diverse dining experiences.
Are there any retail stores or services near Banfield Pet Hospital that I can visit during my appointment?
Yes, nearby stores include Pier 1 Imports for furniture, Harbor Freight for hardware supplies, JOANN Fabric and Crafts for arts and crafts, and Office Depot for business supplies and printing.