Banfield Pet Hospital

4.2
270 reviews
man with a dog

About

VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® – Rancho Cordova provides quality and attentive health and wellness care for dog, cat and small animal pet patients in the Sacramento County area. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.

Details

  • Requires appointmentAvailable

Location

Banfield Pet Hospital
10830 Olson Dr, Rancho Cordova, CA
95670, United States

Hours

Reviews

4.2
269 reviews
5 stars
177
4 stars
36
3 stars
24
2 stars
6
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Care

Many customers praised the staff for being friendly, compassionate, and attentive to their pets' needs.

Service Issues

Numerous reviews highlighted issues with long wait times, disorganization, and poor communication regarding appointments and services.

Pricing Concerns

Several customers expressed dissatisfaction with high prices and hidden fees associated with services and wellness plans.

Mixed Experiences

While some customers had positive experiences, others reported feeling scammed or receiving inadequate care for their pets.
  • AF
    ariana ferrari
    Dec 15, 2025
    1.0
    If I could give this vet zero stars I would! These guys are as good as used car salesman. They routinely over prescribe meds and unnecessary testing, and try to tack on as much on the vet bill as they can. They dont care about your pet, they care about their bottom line and how much money they could get from you. We also signed up for their monthly subscription for their health package and they leave out information on autorenewals and when you try to cancel they make it impossible. Its also taken us over a month for them to send my pets records to our new vet. We DO NOT recommend this vet to anyone.
  • SS
    Steve Schempp
    Dec 3, 2025
    5.0
    They were kind, loving and had good hearts when we had to put Heidi down. They explained all the alternatives but bid not press use for expensive care. They have always been like this.
  • KH
    Krysta H.
    Nov 22, 2025
    5.0
    The VA Katelyn treats us like family! You can tell she loves our Bella. She's always so caring, kind, attentive, knowledgeable and professional! She should get a raise! 🤗🫶🤗
  • DJ
    Drew Joseph
    Nov 20, 2025
    2.0
    Waited hours past appointment time for them to be rude to me. The doctor is good, but those nurse vets are crazy.
  • TS
    Teri S.
    Nov 4, 2025
    5.0
    Love them all in Davis. They put so much care into my pup

Frequently Asked Questions About Banfield Pet Hospital

Does Banfield provide emergency care services?

No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.

Can I get veterinary care online?

To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.