Banfield Pet Hospital® – Rancho Cordova provides quality and attentive health and wellness care for dog, cat and small animal pet patients in the Sacramento County area. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Feedback indicates a mix of experiences with customer service, with some praising the staff's friendliness and compassion, while others report disorganization and rudeness.
Pricing
Many customers expressed concerns about high prices and hidden fees, feeling that services were overpriced compared to other veterinary options.
Care Quality
While some reviews highlight excellent care and attention to pets, others report dissatisfaction with misdiagnoses and inadequate treatment.
Appointment Issues
Several customers experienced long wait times for appointments and poor communication regarding scheduling, leading to frustration.
KW
Kimberly White
Feb 3, 2026
5.0
They were so helpful and the service was beyond what I was expecting. They were wonderful with my puppy . Easy check in didn't have to wait at all. They got us in fast They didn't rush through the visit helped me understand everything they were doing and the price was fair. Definitely going back for any future vet visits. Highly recommend this place for you pets vet needs .
AF
ariana ferrari
Dec 15, 2025
1.0
If I could give this vet zero stars I would! These guys are as good as used car salesman. They routinely over prescribe meds and unnecessary testing, and try to tack on as much on the vet bill as they can. They dont care about your pet, they care about their bottom line and how much money they could get from you. We also signed up for their monthly subscription for their health package and they leave out information on autorenewals and when you try to cancel they make it impossible. Its also taken us over a month for them to send my pets records to our new vet. We DO NOT recommend this vet to anyone.
SS
Steve Schempp
Dec 3, 2025
5.0
They were kind, loving and had good hearts when we had to put Heidi down. They explained all the alternatives but bid not press use for expensive care. They have always been like this.
KH
Krysta H.
Nov 22, 2025
5.0
The VA Katelyn treats us like family! You can tell she loves our Bella. She's always so caring, kind, attentive, knowledgeable and professional! She should get a raise! 🤗🫶🤗
DJ
Drew Joseph
Nov 20, 2025
2.0
Waited hours past appointment time for them to be rude to me. The doctor is good, but those nurse vets are crazy.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the operating hours of Banfield Pet Hospital in Rancho Cordova?
Banfield Pet Hospital is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 9:00 AM to 5:00 PM. The hospital is closed on major holidays such as Christmas and New Year's Day.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield does not provide emergency care services. During hospital hours, you can call for urgent care advice and possible referrals. Outside of hospital hours, please contact your local emergency hospital.
What types of preventive care services does Banfield offer?
Banfield offers preventive care services including vaccinations, dental care, parasite control, nutritional counseling, behavioral counseling, and comprehensive examinations.
Can I receive veterinary care online through Banfield?
Yes, clients with Optimum Wellness Plans can access 24/7 remote pet care advice and triage support via Vet Chat™ on the Banfield app.
What is an Optimum Wellness Plan at Banfield?
Optimum Wellness Plans provide annual preventive care including exams, vaccines, diagnostics, nutrition and dental consultations. They automatically renew annually unless paid in full at enrollment and are not insurance plans.
How can I schedule an appointment with Banfield Pet Hospital?
You can schedule an appointment online through their website or app using the provided scheduling links. Banfield requires appointments in advance.
Is Banfield Pet Hospital welcoming to LGBTQ community members?
Yes, Banfield Pet Hospital is welcoming to LGBTQ individuals.
What pet services and specialties does Banfield offer at Rancho Cordova?
Banfield offers preventive care, nutrition advice, parasite control, vaccinations, dental, spay/neuter, end of life care, microchipping, DNA tests, and 24/7 Pet Chat™ advice service.
What nearby places can I visit when I come to Banfield Pet Hospital?
Nearby you can visit PetSmart for pet supplies and grooming, Red Roof Inn & Suites Rancho Cordova if you need hotel accommodations, and Ramen 101 for Japanese cuisine after your pet's appointment.
How can nearby businesses complement my visit to Banfield Pet Hospital?
You can shop for pet products and grooming at PetSmart near Banfield, grab a meal at restaurant options like Panda Express or Ono Hawaiian BBQ, or relax with a frozen treat at Crazy for Yogurt after your visit.
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