Business Details
About
Pet StorePet supply store
Visit your Porter Ranch Pet Store located at 19869 Rinaldi St for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
710 reviews
5 stars
424
4 stars
151
3 stars
64
2 stars
20
1 star
51
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Customer experiences with staff are mixed; while many praised friendly and helpful employees, others reported poor service and lack of knowledge.
Grooming Services
Grooming services received significant criticism for unprofessional handling and poor outcomes, with several customers expressing dissatisfaction with their pets' grooming results.
Product Availability
Customers noted a good selection of products, but there were frequent complaints about items being out of stock or not available.
Customer Service Issues
Several reviews highlighted issues with customer service, including long wait times, unhelpful staff, and problems with appointment scheduling.
Store Environment
The store is generally described as clean and organized, contributing positively to the shopping experience.
- MPMary Pallones6 days ago5.0I love taking my pups to the groomers they’re so nice, respectful. I would come every month for an appointment and some days I would come to get treats for my pups.
- DMDamien MoorNov 11, 20254.0Everything's right there
- CDchristine delmuroNov 1, 20255.0Amazing store and awesome personnel! Super helpful!
- BBBruce BennettOct 21, 20255.0Staff are helpful and friendly and seem to enjoy their work.
- DSDiana SarkisyanOct 9, 20255.0Training our golden doodle puppy with Hope at petco has been an exceptionally good experience. Hope is knowledgeable, always helpful with practical tips, and great with our puppy! We have tried training classes at other chain pet stores but training by Hope at this petco exceeded our expectations! Thanks for all your hard work!
Frequently Asked Questions About Petco
Does the Petco Porter Ranch location have a vet hospital?
Yes, Petco Porter Ranch has a full-service vet hospital.
Does Petco Porter Ranch offer vaccinations?
Yes, Petco Porter Ranch provides vaccinations.
Does Petco Porter Ranch offer curbside pickup?
Yes, curbside pickup is available at Petco Porter Ranch. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Porter Ranch Petco?
Hamster and guinea pig prices vary by location. Call your Porter Ranch Petco at 8183683062 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Porter Ranch sell dogs?
No, Porter Ranch Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What services does Petco Porter Ranch offer for pet healthcare?
Petco Porter Ranch offers a full-service vet hospital, expert training, and vaccination services for your pets.
Does Petco Porter Ranch provide curbside pickup and delivery options?
Yes, Petco Porter Ranch offers curbside pickup and same-day delivery services for eligible products.
What are the operating hours for Petco Porter Ranch?
Petco Porter Ranch is open Monday through Saturday from 9:00 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM.
Does Petco Porter Ranch sell dogs or cats?
No, Petco Porter Ranch does not sell dogs or cats but partners with local animal welfare organizations to offer adoption opportunities.
Can I find small pets like hamsters and guinea pigs at Petco Porter Ranch?
Availability and pricing for hamsters and guinea pigs vary; please call Petco Porter Ranch at 818-368-3062 for details.
Is the Petco Porter Ranch store accessible for individuals with disabilities?
Yes, Petco Porter Ranch has wheelchair accessible entrances, parking, and restrooms.
What nearby veterinary clinics are close to Petco Porter Ranch?
Nearby veterinary clinics include Vetco Total Care Animal Hospital and Vetco Vaccination Clinic, which offer additional pet healthcare services.
Are there nearby dining options where I can eat before or after shopping at Petco Porter Ranch?
Yes, nearby dining options include McDonald's, In-N-Out Burger, and TGI Fridays, perfect for grabbing a meal around your visit.
Where can I do additional shopping close to Petco Porter Ranch?
You can visit Porter Ranch Town Center, Walmart Porter Ranch, Best Buy, and Party City for diverse shopping needs near Petco.
How can nearby services like Jackson Hewitt Tax Service or Verizon benefit me when visiting Petco Porter Ranch?
While visiting Petco Porter Ranch, you can conveniently handle financial needs at Jackson Hewitt Tax Service or mobile phone needs at Verizon nearby.