Business Details
About
Pet StorePet supply storePetco
Visit your Porter Ranch Pet Store located at 19869 Rinaldi St for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
721 reviews
5 stars
431
4 stars
151
3 stars
64
2 stars
20
1 star
55
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individual employees for their exceptional service.
Grooming Issues
Several reviews reported negative experiences with the grooming department, including poor handling of pets and dissatisfaction with grooming results.
Product Availability
Customers noted a good selection of products, but some expressed frustration over frequently not finding specific items they needed.
Store Environment
The store was generally described as clean and organized, contributing positively to the shopping experience.
Staff Knowledge
While some staff were noted as knowledgeable, there were instances where customers felt staff lacked product knowledge or assistance.
- DFDavid FigueroaDec 28, 20255.0Great customer service! Thank you.
- KTKevin TomasielloDec 14, 20255.0Always a great experience at this store
- PPPaul PadillaDec 11, 20255.0Victoria assisted me on 12-09-25. She was super friendly and helpful! Customer service like hers is what keeps me coming back. Thank you!
- CCcarol cohenDec 10, 20255.0Customer service quality good
- BPBenjamin PortilloDec 5, 20251.0Not a good place to shop at all, I came to petco since I forgot to reorder some pet food from Chewy. While shopping and looking around. I noticed that the animals are kept in very poor conditions & looking sick. Food bowls were empty and water bowls and bottles dried up. I brought it up to one of the employees but they didn't seem to care. I care a lot for animals & petco just not it. This was not a good experience at all, didn't buy anything and ended up just leaving.
Frequently Asked Questions About Petco
Does the Petco Porter Ranch location have a vet hospital?
Yes, Petco Porter Ranch has a full-service vet hospital.
Does Petco Porter Ranch offer vaccinations?
Yes, Petco Porter Ranch provides vaccinations.
Does Petco Porter Ranch offer curbside pickup?
Yes, curbside pickup is available at Petco Porter Ranch. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Porter Ranch Petco?
Hamster and guinea pig prices vary by location. Call your Porter Ranch Petco at 8183683062 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Porter Ranch sell dogs?
No, Porter Ranch Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What services does Petco Porter Ranch offer for pet healthcare?
Petco Porter Ranch offers a full-service vet hospital, expert training, and vaccination services for your pets.
Does Petco Porter Ranch provide curbside pickup and delivery options?
Yes, Petco Porter Ranch offers curbside pickup and same-day delivery services for eligible products.
What are the operating hours for Petco Porter Ranch?
Petco Porter Ranch is open Monday through Saturday from 9:00 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM.
Does Petco Porter Ranch sell dogs or cats?
No, Petco Porter Ranch does not sell dogs or cats but partners with local animal welfare organizations to offer adoption opportunities.
Can I find small pets like hamsters and guinea pigs at Petco Porter Ranch?
Availability and pricing for hamsters and guinea pigs vary; please call Petco Porter Ranch at 818-368-3062 for details.
Is the Petco Porter Ranch store accessible for individuals with disabilities?
Yes, Petco Porter Ranch has wheelchair accessible entrances, parking, and restrooms.
What nearby veterinary clinics are close to Petco Porter Ranch?
Nearby veterinary clinics include Vetco Total Care Animal Hospital and Vetco Vaccination Clinic, which offer additional pet healthcare services.
Are there nearby dining options where I can eat before or after shopping at Petco Porter Ranch?
Yes, nearby dining options include McDonald's, In-N-Out Burger, and TGI Fridays, perfect for grabbing a meal around your visit.
Where can I do additional shopping close to Petco Porter Ranch?
You can visit Porter Ranch Town Center, Walmart Porter Ranch, Best Buy, and Party City for diverse shopping needs near Petco.
How can nearby services like Jackson Hewitt Tax Service or Verizon benefit me when visiting Petco Porter Ranch?
While visiting Petco Porter Ranch, you can conveniently handle financial needs at Jackson Hewitt Tax Service or mobile phone needs at Verizon nearby.