Business Details
About
VeterinarianAnimal Hospital
Visit your Pasadena Vetco Total Care Animal Hospital located at 845 S Arroyo Pkwy. Our full-service Veterinarian Hospital offers comprehensive care - from routine exams to emergency surgeries. You can count on us to provide quality pet care. Book an appointment online today or walk in with your pet for a free healthy weight and microchip check.
Details
- Requires appointmentAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingNot available
Location
Hours
Reviews
3.9
248 reviews
5 stars
161
4 stars
14
3 stars
13
2 stars
10
1 star
50
What are people saying?
AI-generated from recent customer reviews
Staff Care
Customers consistently praised the staff for their kindness, attentiveness, and genuine care for pets.
Professionalism
While many reviews highlighted the professionalism of the veterinarians, some customers reported unprofessional behavior and poor communication from staff.
Appointment Issues
Several customers expressed frustration with appointment scheduling, including last-minute cancellations and long wait times.
Facility Cleanliness
Some reviews noted cleanliness issues within the facility, particularly regarding the examination rooms.
Pricing Concerns
Customers had mixed feelings about pricing, with some finding it reasonable while others felt it was too high or experienced unexpected charges.
- JOJames Oliveri2 days ago5.0We bring our Gracie here every month for her monthly Librela shot. Staff is professional, patient, friendly and kind. Always a great experience at their South Arroyo Parkway Pasadena location. Thanks all!
- EMEve M4 days ago5.0I have been bringing my beautiful cat, Lola, here, and I truly appreciate the exceptional care she receives. She is a nervous cat, and I am confident that they handle her with great gentleness. I definitely recommend Vetco Total Care.
- ZGZdro GonzNov 11, 20255.0Great service! All around. The receptionist, vet tech, and veterinarian were all super kind and professional. We spent about 1 and a half hours here however the appointment felt comfortable and the vet appeared to take his time in explaining all current options and steps to follow. Pricing is average but I did feel my doggie was safe and in good hands ♥️
- NSNatasha SillNov 11, 20255.0Dr.Phol, Jasmine & Belen were so sweet & helpful! We’ll definitely be back💛 They got us in the same day (thank you so much to the phone reps too that helped make it happen) & even moved our appointment for our cat delay (she was anxious getting in her carrier). All the staff were very understanding. Our little kitty felt so safe as soon as she was in the office & you can tell they really love animals☺️ Dr. Pohl is a cat dad himself so he attuned to her needs quickly & let me be right there with her💛 He even offered a follow up plan if need be🐱 Thank y’all so much for seeing us so promptly & offering the first time visit discount! They go over all recommendations with the pricing including before they go through with any of the treatments too which I really appreciated🙏 Much love to y’all & the animals/ pet lovers! All pets seemed really happy to be here too🐾 I was pleasantly surprised how quickly mine felt at ease😻 Much love from this cat mamma to the next🐈💞 Shoutout to Belen who went through the trouble of finding me in the store to help me with some post visit questions~ what a total sweetheart! Thank you love <3
- KCKatherine CarrascoNov 11, 20255.0We are very satisfied with the level of service and care provided at this Vetco location. The staff is consistently friendly and professional, from the reception team/concierge to the vet techs and the veterinarians. We particularly appreciate the attention given by Dr. Pohl. He always allocates sufficient time to thoroughly discuss our cats' health history, patiently asking and answering all of our questions. Dr. Pohl is highly capable and comfortable when working with cats, which is so important, as it truly helps our cats remain calm and trust him during examinations. Additionally, Dr. Pohl maintains reliable communication, providing timely and clear updates via text messages or phone calls following appointments or tests. Overall, we have consistently had great experiences at this location and are happy with the high standard of care our pets receive. We truly appreciate that it is open on Saturdays and when we make appointments in advance, we can usually secure a time slot. Thank you South Pasadena Vetco Team! 🐈🐈⬛🐈
Frequently Asked Questions About Vetco Total Care Animal Hospital
Where is Vetco Total Care Animal Hospital located?
Vetco Total Care Animal Hospital is located at 845 S Arroyo Pkwy, Pasadena, CA 91105, USA.
What are the operating hours for Vetco Total Care Animal Hospital?
The hospital is open Monday through Saturday from 8:00 AM to 6:00 PM and closed on Sundays.
Do I need to make an appointment to visit Vetco Total Care Animal Hospital?
Yes, appointments are required to receive care at the hospital.
What types of veterinary services are offered at Vetco Total Care Animal Hospital?
Services include wellness exams, vaccinations, dental care, surgery, emergency surgeries, and personalized care for pets.
Is Vetco Total Care Animal Hospital wheelchair accessible?
The hospital has wheelchair accessible entrance and restroom, but does not have wheelchair accessible seating.
How can I book a veterinary appointment online?
You can book an appointment online through their Petco Vet Booking page at https://www.petco.com/webapp/wcs/stores/servlet/PetcoVetBookingView?store_number=585.
Can I visit a pet store or groomer near Vetco Total Care Animal Hospital?
Yes, Petco - S Pasadena, a pet store and groomer, is located nearby and can offer pet supplies and grooming services.
Are there any nearby places where I can adopt a pet?
Downtown Dog Rescue, an animal shelter and pet services provider, is close by where you can inquire about pet adoption.
Where can I find nearby dining options after visiting the hospital?
You can visit Bambino's Pizza or Slab barbecue restaurant nearby for a meal after your visit.
Is there a place nearby to shop for pet food or specialty diets?
Yes, Just Food For Dogs nearby offers pet food including specialty diets and also functions as a restaurant for pets.