Petco

4.4
1507 reviews

About

Pet StorePet supply storePetco
Visit your Pasadena Pet Store located at 845 South Arroyo Parkway for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
845 S Arroyo Pkwy, Pasadena, CA
91105, United States

Hours

Reviews

4.4
1,489 reviews
5 stars
1,017
4 stars
264
3 stars
107
2 stars
30
1 star
71

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff interactions is mixed; while some customers praise friendly and helpful service, others report rudeness and unprofessional behavior.

Product Selection

Customers appreciate the wide variety of pet products available, including food and supplies for various pets.

Grooming Services

Grooming experiences vary; some customers are satisfied with the results, while others express dissatisfaction with the grooming process and communication.

Store Conditions

Concerns were raised about cleanliness and organization in the store, particularly regarding restrooms and overall store maintenance.

Parking Issues

Many customers noted difficulties with parking, citing narrow spaces and limited availability.
  • DA
    David Alegria
    5 days ago
    4.0
    Good variety of things for pets and good customer service.
  • MN
    Maria Novoa
    Dec 31, 2025
    5.0
    Personally speaking, we had a very good experience at the Pasadena, CA location. Although we had an appt, we did end up having to wait almost 40+ minutes past our scheduled appointment, HOWEVER, there was only 1 Vet and 1 Vet Tech onsite, and there were a LOT of pets coming thru to the clinic, so I understand and sympathize with the staff being so short handed. Once we got in, the Dr. and Tech were amazing! They were patient and very caring with our older cat. They did a thorough examination, listened to our concerns, answered all of our questions and we didn’t feel rushed (which, again, being so short staffed and with so many other pets in the waiting area, they could have easily rushed us through). Overall, I was extremely happy with the service and the care they provided our pet. I would recommend this Veterinary Doc (I unfortunately didn’t get his name) and will most likely take our pets there moving forward even though it’s not the closest Petco clinic to us.
  • JG
    Jose Byron Gonzalez
    Dec 26, 2025
    4.0
    Everything wonderful, looking for food for my pup. But no restrooms!
  • DB
    Debra Borquez-Murillo
    Dec 20, 2025
    4.0
    Took my dog to Vetco Clinic to get her Vaccination Shots. We were in and out of there fast. The Staff are friendly and helpful. The Parking Sucks. The Spaces are so narrow that you have to Squeeze to get out of your car.
  • PW
    Peter Walts
    Dec 13, 2025
    1.0
    Store is great, employees terrific. Why do Rewards expire?? Ridiculous. You’ve lost a customer

Frequently Asked Questions About Petco

Does the Petco Pasadena location have a vet hospital?

Yes, Petco Pasadena has a full-service vet hospital.

Does Petco Pasadena offer vaccinations?

Yes, Petco Pasadena provides vaccinations.