Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Pasadena provides quality and attentive health and wellness care for dog, cat and small animal pet patients in Los Angeles County. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Hours
Reviews
4.4
154 reviews
5 stars
110
4 stars
26
3 stars
3
2 stars2
1 star
13
- TPT PNov 5, 20255.0We have had Banfield care for many dogs over the years and have been very happy with their care team and ability to get care in a timely manner
- BHBarbara HightowerOct 29, 20255.0Love that there are people who care
- ELEdgar LopezOct 22, 20255.0Small animal hospital inside Great staff.. also lots of small fish and also adoption days on Saturday Sunday. Mostly cats right now
- TYTiara YahnianSep 10, 20255.0Always a great experience! We love Dr. Chen! Thank you to all the techs who go above and beyond from drop off to pick up!
- NBnick borrelliJul 14, 20251.0Absolutely the worst customer service they book appointments for people to wait and have one person there that is absolutely wrong. Have an appointment when they make you wait 30 minutes.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the operating hours of Banfield Pet Hospital in Pasadena?
Banfield Pet Hospital is open Monday through Saturday from 7:00 AM to 6:00 PM, and on Sunday from 8:00 AM to 4:00 PM. The hospital is closed on major holidays including Thanksgiving, Christmas, and New Year's Day.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield does not provide emergency care services. However, during hospital hours, you can call for urgent care advice and referrals. For emergencies outside these hours, please contact your local emergency hospital.
What types of preventive health care services does Banfield offer?
Banfield offers various preventive care treatments including vaccinations, dental care, parasite control, nutritional and behavioral counseling, and comprehensive examinations to keep your pet healthy at all life stages.
What is an Optimum Wellness Plan at Banfield?
An Optimum Wellness Plan provides annual preventive care including exams, vaccines, early diagnostics, nutrition consultations, and dental care. It automatically renews yearly and offers discounts on treatments not covered by the plan.
Can I book appointments online or via an app at Banfield Pet Hospital?
Yes, you can schedule appointments online through their website or use the Banfield app available on both iOS and Android devices for scheduling and Vet Chat services.
What kinds of appointment types are available at Banfield Pet Hospital?
Banfield offers in-room appointments, drop-off appointments where you leave your pet for care, and Virtual Visits for Optimum Wellness Plan clients to provide quality care from home.
What nearby pet-related stores are close to Banfield Pet Hospital in Pasadena?
Nearby pet-related stores include Only Natural Pet and PetSmart, which offer pet supplies and grooming services. Customers can conveniently shop for pet products or schedule grooming appointments near their vet visits.
Are there pet grooming services near Banfield Pet Hospital?
Yes, Pet Grooming services are available nearby, making it easy to coordinate grooming visits for your pet before or after their veterinary appointment at Banfield.
What other shopping and dining options are available near Banfield Pet Hospital?
Nearby you can find shopping centers like Hastings Village, stores such as Bed Bath & Beyond and Nordstrom Rack, and dining options including Chipotle Mexican Grill and Handel's Pasadena ice cream shop, perfect for visiting before or after your pet’s appointment.
Does Banfield Pet Hospital accept patients with special health plans or offer remote veterinary advice?
Yes, Banfield offers Vet Chat™ through their app for 24/7 remote general pet care advice and triage support exclusively for Optimum Wellness Plan clients.