Banfield Pet Hospital® - Our veterinarians are proud to partner with you to proactively monitor the health and wellness of the pets you love. From thorough physical exams and lab work-ups, to dental cleanings, X-rays and surgery, our full-service pet hospital is committed to the long-term health of your pet. Let us show you how an Optimum Wellness Plan® can ensure ongoing preventive care for your pet, at every life and health stage.
Very happy with Dr Rey .. very caring and supportive
RC
Ricardo L. Cortez
Nov 6, 2025
5.0
Excellent service and attention to detail. I recommend them.
BM
Bradly Merrell
Oct 29, 2025
5.0
Optimum wellness plan is worth the cost. The vet visit today was more than the cost of the plan, and you get 2 visits a year on the plan that I have. All the vaccines and medications, blood work, fecal test are included in the plan. In my opinion, well worth the cost.
FR
Freydell Reyes
Oct 15, 2025
5.0
Excellent service!!!
DP
David Piluso
Sep 12, 2025
5.0
The folks at Banfield are caring, compassionate, patient and exceptionally knowledgeable. During my last visit, Dakota and Doctor Pepper were so helpful and kind when my girl Rosie was having health issues. Everyone is patient and takes the time to make sure I know what/how to do to care for my girl. I've been going to Banfield for 13 years, and wouldn't go anywhere else for my pet's health care. I also appreciate their Optimum Wellness program. It helps me keep on top my my girl's health needs, and it's something I've recommended to many friends.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the regular operating hours for Banfield Pet Hospital in Palm Desert?
Banfield Pet Hospital in Palm Desert is open Monday through Saturday from 7:00 AM to 6:00 PM and is closed on Sundays and major holidays.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield does not offer emergency care services. During hospital hours, you can call for urgent care advice and referrals. For emergencies outside these hours, please contact your local emergency hospital.
What types of preventive pet health care services does Banfield offer?
Banfield offers preventive care services including vaccinations, dental care, parasite control, nutritional counseling, behavioral counseling, and comprehensive examinations.
Can I schedule an appointment at Banfield Pet Hospital online?
Yes, you can schedule appointments online via their website or use the Banfield app available on iOS and Android platforms.
What is an Optimum Wellness Plan and how does it benefit my pet?
Optimum Wellness Plans provide annual preventive care including exams, vaccines, early diagnostics, nutrition consultations, and dental care. Plans automatically renew every 12 months and offer discounts on treatments but are not insurance.
Are appointments required at Banfield Pet Hospital?
Yes, appointments are required to receive care at Banfield Pet Hospital to ensure proper scheduling and attention for your pet.
Does Banfield support remote veterinary care?
Yes, clients with Optimum Wellness Plans can access 24/7 general pet care advice and triage support remotely via Vet Chat™ on the Banfield app.
What nearby dining options are available around Banfield Pet Hospital in Palm Desert?
Nearby dining options include Katsuyama (Japanese/Asian cuisine), Bella Vita Ristorante Italiano, Waldo's Ristorante, City Wok (Chinese), Cork Tree Restaurant, Ding Tea Palm Desert (bubble tea/cafe), and Morton's The Steakhouse.
Are there places nearby where I can relax or get personal care after visiting Banfield Pet Hospital?
Yes, nearby options include Maui Massage Spa for massage therapy, Sport Clips Haircuts of Palm Desert for haircuts and styling, Country Club Nails & Spa for nail and beauty services, and Jason David Hair Studio for beauty and spa treatments.
What nearby services could be useful for Banfield Pet Hospital visitors?
Nearby helpful services include Desert Urgent Care for medical emergencies, Rite Aid pharmacy for medicine and supplies, Chase Bank and Union Bank for financial needs, and Palm Desert Mailbox+ for shipping and postal services.