Brand Certified
Banfield Pet Hospital
4.2(52 reviews)
Certified by Banfield Pet Hospital • Mar 01, 2026
Business Details
74990 Country Club Dr, Palm Desert, CA
92260, United States
Certified by Banfield Pet Hospital • Mar 01, 2026
(760) 202-1837
Certified by Banfield Pet Hospital • Mar 01, 2026
https://www.banfield.com
Certified by Banfield Pet Hospital • Mar 01, 2026
About
Certified by Banfield Pet Hospital • Mar 01, 2026
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Our veterinarians are proud to partner with you to proactively monitor the health and wellness of the pets you love. From thorough physical exams and lab work-ups, to dental cleanings, X-rays and surgery, our full-service pet hospital is committed to the long-term health of your pet. Let us show you how an Optimum Wellness Plan® can ensure ongoing preventive care for your pet, at every life and health stage.
Details
- Requires appointmentAvailable
- RestroomAvailable
- Wheelchair accessible restroomAvailable
Location
Certified by Banfield Pet Hospital • Mar 01, 2026
Hours
Certified by Banfield Pet Hospital • Mar 01, 2026
Reviews
4.2
52 reviews
5 stars
38
4 stars
4
3 stars
1
2 stars
1
1 star
8
- LALola AnthonyFeb 23, 20265.0If I could give them 1000 stars I would!!!! Amazing staff! We just got an eight month old Yorkie from a breeder. We came in for a first wellness check because the puppy didn’t seem “right” His urine was very yellow, he was bumping into walls, and his breath was really bad ;( Alicia God us in right away on a Saturday 🙏🏻 Can I just say that we were nervous enough about this poor little guy suffering ;( Us into the office! I was so kind and welcoming, and completely calmed our nerves. Dr. Swier and Alicia spent so much time, checking out the Baby and they were so thorough. They both made sure we understood exactly what was going on and tried to give us the best options. I just lost my Shih Tzu at almost 18 years old and we have never ever been treated with such kindness and professionalism ( so caring to us and the little baby ) I cannot thank them enough for all of their time and the great care we got from this team🙏🏻 I love them and I could never ever go to another office and they really had me second-guessing the care we received for our Shih Tzu Called best vet office 🥲🥲🥲🥲 I hope this team knows how grateful we are for all of their time and care
- APAlicia PFeb 15, 20265.0Have been taking my 3 cats there for about a year now and would highly recommend! All of the staff are super friendly & knowledgeable. Have had no problems getting an appointment, sometimes if they’re busy you have to drop off and pick up later, which is fine. Have never had a problem here!
- APAmber PozoFeb 6, 20261.0Unfortunately, after more than 7 years of using this service, I experienced what I believe to be fraudulent practices. The operation feels more corporate than caring, with a strong focus on money rather than client or pet well-being. If Dakota is assigned to you, proceed with caution—my experience was that she showed little concern and only recommended additional medications. Disappointing overall.
- JJJeffJan 30, 20261.0Very poor communication. Appointment cancelled without consultation. No staff support. Avoid.
- TBToni BedoyaJan 21, 20265.0Love our Banfield family. No matter what the issue is they always take care of our furbabies. They Get us in quickly especially in emergency situations. Giving our babies the best care.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
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