Banfield Pet Hospital® - Pacifica provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Thank you so much for being able to see my dog last minute. I was panicking because Muffin, my 13-year-old blind senior chiweenie, was squinting and seemed to be in pain in one eye. On Friday night I couldn’t find any hospital available for Saturday (and I really didn’t want to go to the ER and pay so much since I can’t afford it).
Banfield has clinics around the Bay Area, and the one in Pacifica had availability on Saturday morning—AMAZING. I checked in online, sent all of Muffin’s records by email the night before, and in the morning Dr. Tam had already reviewed everything, including Muffin’s blood test results and previous diagnosis.
She ran eye tests on both eyes and discovered that the original diagnosis was wrong—Muffin did not have glaucoma. She’s blind due to cataracts, but not glaucoma. That meant I had been giving her the wrong medication/eye drops. The squinting was actually due to an ulcer, likely caused by bumping into something or from debris getting in her eye, which led to an infection.
Dr. Tam prescribed a strong antibiotic, and just one week later Muffin has fully recovered—no more squinting! I’m so grateful for Banfield, for modern medicine, and especially for getting a second opinion.
JT
Joel Tencer
Sep 28, 2025
5.0
Best vet experience ever. Amazing medical and admin staff. They're a great team. Even the admin staff showed their experience by explaining what each proposed test was for. They were very transparent with their reasonable prices and weren't pushy at all.
I brought my cat in to diagnose his peeing outside the litter box and he wouldn't pee and had none in his bladder. They went above as a beyond and let me leave him in their care for 5 hours (he still wouldn't pee or drink though) and they kept calling with updates even while they had other appointments.
The team truly loves and cares about the health of your pet.
RR
Roberto Rivera
Sep 24, 2025
5.0
Amazing service.
JB
Joven Bello
Sep 15, 2025
1.0
I went there yesterday with my sick pet, September 14,2025 at around 1:00pm but our appointment was 12:45pm. We were late because of an unusual traffic along the way from where we’re coming from. The receptionist told me that they can’t see my pet because we were late. I said my pet is sick. She asked the veterinarian in the back and told me the same thing. And I asked what shall I do with my sick pet? The receptionist just told me to go somewhere else. I was so disappointed and was so mad! It was a horrible experience. I will never come back to this branch again. Attention: Readers and pet owners, this branch is horrible when you have a sick pet.
AB
Alex Bourasseau
Aug 4, 2025
1.0
Made an appointment through them after THEY called me and showed up to the appointment just for them to tell me I’m not in their system. Rescheduled with them at the desk for the next week. Got a reminder the day before but when I showed up they were CLOSED with no warning!!!! Why schedule someone on a day you’re closed!! I was waiting outside with 2 other people with their dogs who also had an appointment and the supply delivery guy!!! Clearly it’s not just customers they are terrible with. I wouldn’t recommend. Terrible service.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What types of pet health services does Banfield Pet Hospital in Pacifica offer?
We provide preventive care, routine vaccinations, dental care, surgical services, microchipping, parasite control, nutritional counseling, behavioral counseling, DNA testing, and end-of-life care for dogs, cats, and small animals.
Does Banfield Pet Hospital provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can refer you to specialty providers or emergency hospitals. Outside hospital hours, please contact your local emergency hospital.
What is an Optimum Wellness Plan at Banfield Pet Hospital?
Optimum Wellness Plans provide annual preventive care including exams, vaccines, early screening diagnostics, nutrition consultations, and dental care. These plans are not insurance but offer discounts on treatments and automatically renew annually unless paid in full at enrollment.
How can I schedule an appointment at Banfield Pet Hospital in Pacifica?
You can schedule appointments through our website or by using the Banfield app available on iOS and Android devices.
What are the operating hours for Banfield Pet Hospital in Pacifica?
We are open Monday and Tuesday from 8:00 AM to 5:00 PM; Wednesday through Saturday from 8:00 AM to 7:00 PM; and Sunday from 9:00 AM to 6:00 PM. We are closed on major holidays such as Thanksgiving and Christmas.
Does Banfield Pet Hospital require appointments for visits?
Yes, appointments are required to ensure we provide attentive care to each pet.
Are your facilities accessible to people with disabilities?
Yes, we have wheelchair-accessible restrooms and facilities to accommodate all visitors.
Are there any good places to eat near Banfield Pet Hospital in Pacifica?
Yes, Guerrero's Taqueria 2 is a popular nearby Mexican restaurant where you can grab a meal before or after your pet's appointment.
What recreational spots are close to Banfield Pet Hospital in Pacifica?
Rodeo Beach Marin Headlands is nearby and offers a great outdoor destination perfect for a relaxing visit before or after your appointment.
Are there other pet-related businesses near Banfield Pet Hospital?
Yes, Best Pets, a pet store, is close by and convenient for picking up pet supplies during your visit.