Banfield Pet Hospital

4.2
73 reviews
man with a dog

About

VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Pacifica provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.

Details

  • Requires appointmentAvailable
  • RestroomAvailable
  • Wheelchair accessible restroomAvailable

Location

Banfield Pet Hospital
721 Hickey Blvd, Pacifica, CA
94044, United States

Hours

Reviews

4.2
73 reviews
5 stars
50
4 stars
9
3 stars
2
2 stars
2
1 star
10
  • SS
    Siska Silitonga
    Oct 3, 2025
    5.0
    Thank you so much for being able to see my dog last minute. I was panicking because Muffin, my 13-year-old blind senior chiweenie, was squinting and seemed to be in pain in one eye. On Friday night I couldn’t find any hospital available for Saturday (and I really didn’t want to go to the ER and pay so much since I can’t afford it). Banfield has clinics around the Bay Area, and the one in Pacifica had availability on Saturday morning—AMAZING. I checked in online, sent all of Muffin’s records by email the night before, and in the morning Dr. Tam had already reviewed everything, including Muffin’s blood test results and previous diagnosis. She ran eye tests on both eyes and discovered that the original diagnosis was wrong—Muffin did not have glaucoma. She’s blind due to cataracts, but not glaucoma. That meant I had been giving her the wrong medication/eye drops. The squinting was actually due to an ulcer, likely caused by bumping into something or from debris getting in her eye, which led to an infection. Dr. Tam prescribed a strong antibiotic, and just one week later Muffin has fully recovered—no more squinting! I’m so grateful for Banfield, for modern medicine, and especially for getting a second opinion.
  • JT
    Joel Tencer
    Sep 28, 2025
    5.0
    Best vet experience ever. Amazing medical and admin staff. They're a great team. Even the admin staff showed their experience by explaining what each proposed test was for. They were very transparent with their reasonable prices and weren't pushy at all. I brought my cat in to diagnose his peeing outside the litter box and he wouldn't pee and had none in his bladder. They went above as a beyond and let me leave him in their care for 5 hours (he still wouldn't pee or drink though) and they kept calling with updates even while they had other appointments. The team truly loves and cares about the health of your pet.
  • RR
    Roberto Rivera
    Sep 24, 2025
    5.0
    Amazing service.
  • JB
    Joven Bello
    Sep 15, 2025
    1.0
    I went there yesterday with my sick pet, September 14,2025 at around 1:00pm but our appointment was 12:45pm. We were late because of an unusual traffic along the way from where we’re coming from. The receptionist told me that they can’t see my pet because we were late. I said my pet is sick. She asked the veterinarian in the back and told me the same thing. And I asked what shall I do with my sick pet? The receptionist just told me to go somewhere else. I was so disappointed and was so mad! It was a horrible experience. I will never come back to this branch again. Attention: Readers and pet owners, this branch is horrible when you have a sick pet.
  • AB
    Alex Bourasseau
    Aug 4, 2025
    1.0
    Made an appointment through them after THEY called me and showed up to the appointment just for them to tell me I’m not in their system. Rescheduled with them at the desk for the next week. Got a reminder the day before but when I showed up they were CLOSED with no warning!!!! Why schedule someone on a day you’re closed!! I was waiting outside with 2 other people with their dogs who also had an appointment and the supply delivery guy!!! Clearly it’s not just customers they are terrible with. I wouldn’t recommend. Terrible service.

Frequently Asked Questions About Banfield Pet Hospital

Does Banfield provide emergency care services?

No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.

Can I get veterinary care online?

To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.