Banfield Pet Hospital

Reviews

• JB

  Jacob Bedrossian

  Jan 29, 2026
  1.0
  Unfortunately they insist on rechecks and I suspect it is with the goal of increasing their charges. We had our dog seen for tracheal collapse. Apparently the doctor that saw her was a substitute, so of course they want another visit for the same issue. This is despite us letting them know we are scheduled to have a baby the next day. For something so standard and is being in such a tough situation, they were super non understanding and our poor dog has to unfortunately suffer!
• IA

  Itzel Argueta

  Oct 6, 2025
  5.0
  Great care for my dog Layla when I needed.
• HG

  Henry Gereis

  Oct 2, 2025
  1.0
  I dropped my dog off at 11:30 AM today and didn’t receive a call back as of 5:30 PM so I called to inquire what the status of my dog was, and I was informed to head over. After specifically asking the associate I was speaking with whether my dog had been seen, I was informed that my dog had not even been seen during the 6 hours she was there. Upon entry, the associate simply told me what the told was without even thinking to mention any diagnosis, treatment, or post care for my pet. I had to ask for a diagnosis the associate went to the back to ask, had no notes. I waited for 5 mins for someone to come out to speak to me. When the lady came out to speak to me she didn’t know what the treatment she offered today was and had to search her computer to tell me what they did. I wouldn’t be surprised if they didn’t even see my dog and wouldn’t reckoned this place to anyone.
• BS

  Bethany Smith

  Sep 30, 2025
  5.0
  Great experience 2x in one month with the staff at Banfield Oxnard! They were so accommodating with last minute bookings for my cat and helped him so much. Thank you Dr Martin and Team!
• GB

  Grace Blancaflor

  Sep 24, 2025
  4.0
  I give 4 stars for the staff at Banfield however Banfield policy if you sign up for a care plan and if your pet is euthanize, you cannot get out of the plan and still have to pay monthly. Which this happened to me..My forever dog had to be put down and I contacted Banfield but they said I still would have to pay $60 a month for the Senior plan and I cannot cancel even if I had to put my beloved dog down. So I get reminders every month regarding her wellness which is just a reminder that she is not with me anymore.

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