Business Details
About
Pet StorePet supply storePetco
Visit your Orange Pet Store located at 1824 E. Katella Ave for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
1,020 reviews
5 stars
649
4 stars
215
3 stars
69
2 stars
33
1 star
54
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the friendly and helpful staff, others reported rude behavior and poor service experiences.
Grooming Issues
Several customers expressed dissatisfaction with grooming services, citing poor handling and unsatisfactory results.
Store Cleanliness
The store is generally reported as clean, but there are complaints about the condition of the bathrooms and some areas being dirty.
Product Availability
Customers noted issues with stock availability and pricing, with some items frequently out of stock and prices considered high.
Staff Knowledge
While some staff members were praised for their knowledge and helpfulness, others were criticized for lacking information and being unhelpful.
- CSCurly SueJan 3, 20261.0I went here for the first time last night and the employees were quite rude aside from the girl at the front desk (she was great!). The security guard was as much as it pains me to say an aggressive woman of color and I didn't feel comfortable. Spent a bill here also, thanks for the hospitality! You're not Hollywood Hills, this is the city of Orange and unnecessary... I'll be going to a different location or store next time. Thanks for the item I needed though!
- TWTyler WorthingtonDec 23, 20251.0AWFUL EMPLOYEES! Picked out 3 items from the Halloween discount bin and stood in line for 20 minutes to checkout! A heavy set white woman behind the counter very very rudely rejected the purchase and refused to honor the pricing labeled FOUR TIMES on the outside of 2 bins! Not one item rang for the price advertised! The simply refused the sale and told us to kick rocks!! Despicable behavior!! The lady behind the register was very disrespectful and rude!!
- MMMichael MilanDec 13, 20252.0The item that I chose to buy was BOGO at 50% off, but at the register it ringed the full price. I mentioned to the cashier that is on promotion, then she said I just put the price tag and didn't believe me so I had to ask her to come and take a look. I was right and she didn't even acknowledge the mistake. Please making sure the price tags are correct and the same as register. Thank you.
- FTFrank TuckerDec 4, 20255.0Great staff! Always helpful
- PSPatricia SteckOct 28, 20255.0Customer service is friendly and efficient. Store is clean, except bathroom could be improved.
Frequently Asked Questions About Petco
Does the Petco Orange location have a vet hospital?
No, Petco Orange does not have a full-service vet hospital.
Does Petco Orange offer vaccinations?
Yes, Petco Orange provides vaccinations.
Does Petco Orange offer curbside pickup?
Yes, curbside pickup is available at Petco Orange. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Orange Petco?
Hamster and guinea pig prices vary by location. Call your Orange Petco at 7142891400 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Orange sell dogs?
No, Orange Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What are the operating hours of Petco in Orange, CA?
Petco Orange is open Monday through Saturday from 9:00 AM to 9:00 PM, and on Sunday from 9:00 AM to 7:00 PM.
Does Petco Orange offer pet vaccinations?
Yes, Petco Orange provides vaccination services for pets.
Does Petco Orange have a full-service veterinary hospital?
No, the Petco Orange location does not have a full-service vet hospital.
Is curbside pickup available at Petco Orange?
Yes, Petco Orange offers curbside pickup for eligible products.
Can I get same-day delivery for my Petco Orange order?
Yes, same-day delivery is available for orders from Petco Orange.
Does Petco Orange sell dogs or cats?
No, Petco Orange does not sell dogs or cats, but you can meet adoptable pets through their Petco Love program partnered with local animal welfare organizations.
Are hamsters and guinea pigs available at Petco Orange?
Availability and prices for hamsters and guinea pigs vary; please call Petco Orange at 714-289-1400 for current information.
Which nearby veterinary services are close to Petco Orange?
Nearby veterinary services include the Vetco Vaccination Clinic and the Veterinary Out-Patient Clinic, both convenient for additional pet care needs.
What nearby places can I visit after shopping at Petco Orange?
After visiting Petco Orange, you can enjoy nearby places like Michaels Stores for arts and crafts supplies or The Drunken Monkey for a casual bar experience.
How can the nearby Just Food For Dogs store complement my visit to Petco Orange?
Just Food For Dogs nearby offers specialized pet food options and aquatic pet supplies, making it a great complement to your Petco Orange shopping trip for broader pet care needs.