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VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Orange provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
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- Requires appointmentAvailable
Location
Hours
Reviews
3.9
76 reviews
5 stars
48
4 stars
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6
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14
- JJJrSep 25, 20251.0I took our dog to Banfield for what they call a “free consultation,” but it was nothing more than a trap. Our dog had a very obvious urethral prolapse, yet instead of addressing the problem or referring us to a specialist, they ran pointless tests and pressured her into signing up for a year-long wellness plan. Without the plan, they told her the bill would be over $1,800. With the plan, it dropped to about $370–$380 — but now she’s locked into a 12-month contract that doesn’t even cover the surgery our dog needs. That surgery will cost another $1,500–$3,000 out of pocket. To make matters worse, when she asked about canceling, she was told she’d still owe $1,100. It’s heartbreaking to watch my wife go through this while our dog is suffering. Banfield took advantage of her in a vulnerable moment, and it feels like they care more about locking people into payments than actually helping pets. Read the fine print before you sign anything. This plan looks good on paper, but it doesn’t cover emergencies or surgery. If your pet dies, you’ll still be paying. Don’t let Banfield put you in the same position.
- SAStephanie AlvarezSep 25, 20251.0It’s a SCAM you better run , I came in for the "free consultation," but nothing is free it's just a trap. My dog had a very obvious urethral prolapse. Instead of being upfront and telling me I needed a specialist, they ran pointless tests and pressured me into their wellness plan. Without it, they said I'd owe $1,800+; with it, the bill dropped to about $370-$380. Now I'm locked in a 12-month contract I can't afford, and my dog STILL needs surgery that will cost $1,500-$3,000. This wellness plan does not cover you for emergency , surgeries and if your dog dies, you will still be stuck with the payment ! And make sure you read the fine print. According to them, this is what the wellness plan "covers" . It looks good on paper, but in reality, it's a trap that doesn't fix the problem your pet came in for. Banfield will not cancel your plan all they’ll do is stop the auto-renewal next year. You’re trapped. File complaints with the Better Business Bureau and your state veterinary board. Do NOT trust this company.
- DCDiana CabreraSep 17, 20251.0I want to be clear I'm not upset with the doctor or the staff personally. What upset me was the situation I was put in. When I brought my dog to the PetSmart/Banfield clinic, the whole visit felt unsettling. My dog, who is normally calm, was aggressive and barking during the appointment. Looking back, I feel like he was sensing something wasn't right.In that moment I was vulnerable and desperate for help, and I was pressured into signing a 12-month wellness plan. At the time it felt like the only way to make sure my dog got treated. Later, I realized the plan doesn't even cover emergency surgeries it's mainly for routine things like vaccines and basic tests.The way this plan is presented in urgent situations feels predatory, especially toward families who are already stressed and just trying to get their pets the care they need. I don't blame the individual staff, but I do feel the system is designed to take advantage of people at their most vulnerable. I'm sharing this so other pet parents know to ask questions and read carefully before signing anything.
- SEStephen EvansSep 15, 20251.0We have today booked online 3 ‘available’ Appointments for our sick dog in Orange County , California , and each one we turn up to advises us they never had an appointment available. Your staff tell us that your Corporate office have had many similar complaints but are doing nothing to solve this ridiculous problem…… if the appointment is not available just take it off the online available appointments- otherwise your staff will get further demoralized and clients will cancel and go elsewhere. Yours unhappily, Stephen, Norma and Abigail ( sad Maltipoo)
- KCK CervantesAug 1, 20255.0Great customer service and options, especially for people who have disabilities there is also a drop off option, which makes it much easier for us
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What types of pets does Banfield Pet Hospital in Orange treat?
Banfield Pet Hospital in Orange provides health and wellness care for dogs, cats, and small animal pet patients.
What preventive pet health care services are offered at Banfield Pet Hospital?
They offer vaccinations, dental care, parasite control, nutritional counseling, behavioral counseling, and comprehensive examinations as part of preventive care.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield Pet Hospital does not provide emergency care, but they offer urgent care advice during hospital hours and can provide referrals to emergency hospitals if needed.
What is an Optimum Wellness Plan offered by Banfield?
Optimum Wellness Plans provide annual preventive care including exams, vaccines, early diagnostics, dental care, and nutrition consultations, renewing automatically each year.
How can I schedule an appointment at Banfield Pet Hospital in Orange?
You can schedule an appointment online via their website or through the Banfield app available on iOS and Android.
What are the operating hours of Banfield Pet Hospital in Orange?
The hospital is open Monday through Saturday from 7:00 AM to 6:00 PM and closed on Sundays and major holidays.
Is Banfield Pet Hospital in Orange LGBTQ+ friendly?
Yes, Banfield Pet Hospital welcomes LGBTQ+ individuals.
Are appointments required at Banfield Pet Hospital in Orange?
Yes, appointments are required to receive service at Banfield Pet Hospital.
What pet-related stores are near Banfield Pet Hospital in Orange?
PetSmart is a nearby pet store where customers can shop for pet supplies before or after visiting Banfield for veterinary care.
What dining options are available near Banfield Pet Hospital in Orange?
Nearby restaurants include The Habit Burger Grill, Olive Garden, KFC, Panda Express, A&W Restaurant, and Rubio's Coastal Grill where you can enjoy a meal before or after your pet's visit.
Are there fitness or beauty services close to Banfield Pet Hospital in Orange?
Yes, nearby are places like Orangetheory Fitness Orange for a workout and beauty salons such as Q T Nails and Spa, The Lash Lounge, and Venus Hair Salon for personal care.