Petco

4.3
742 reviews
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Business Details

2130 Vista Way, Oceanside, CA
92054, United States
(442) 262-2959
https://stores.petco.com/ca/oceanside/pet-supplies-oceanside-ca-2168.html
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About

Pet StorePet supply store

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Petco
2130 Vista Way, Oceanside, CA
92054, United States

Hours

Reviews

4.3
735 reviews
5 stars
451
4 stars
154
3 stars
55
2 stars
20
1 star
55

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Nya, Luke, and Sierra for their exceptional service.

Grooming Issues

Several reviews expressed dissatisfaction with grooming services, citing poor communication, unprofessional behavior, and inadequate care for pets.

Stock Availability

Customers noted issues with product availability, particularly for specific items like cat food and fish, as well as inconsistent stock levels.

Store Cleanliness

The store was generally described as clean and well-organized, although some customers reported issues with the cleanliness of specific areas like the dog wash.

Appointment Management

Multiple reviews indicated problems with appointment scheduling and management, including cancellations and lack of proper communication regarding appointments.
  • WW
    Winnie
    5 days ago
    1.0
    Placed pick up order. 12 packs box of 6ea tuna n chicken. First it was not only missing a packet all the tuna was gone n replaced with chicken. Called about issue n employee did not want to assist. Convinced her to be sure other box(s) were complete. They weren't. Said I'll just take 12 of chicken as even exchange. Came in a few days later. Employee did not do even exchange said I had to pay full price for new item. How is that an even exchange? Zero lack of empathy, help or assistance in any fashion.
  • LR
    Lizbeth Rodriguez
    Nov 14, 2025
    5.0
    I love petco, everyone is friendly and helpful,they have everything from variety of quality food treats , grooming to veterinary and also vet clinic that my baby needs.
  • CG
    Cynthia Gladstone
    Nov 2, 2025
    5.0
    little garden out front for dogs and poo bags. my dog loves it here.
  • NG
    Noe Garcia
    Oct 25, 2025
    5.0
    It’s a great place where animals and my cats really love the food from there
  • LA
    Lesly Adams
    Oct 10, 2025
    5.0
    I was having trouble making my purchase on the app so I relented and went to the store. Nya could not have been more helpful in helping me make my purchase. She is a true customer service hero!
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Frequently Asked Questions About Petco

What types of products and services does Petco at 2130 Vista Way offer?

Petco offers premium pet foods, expert training, and vaccination services to keep your pets happy and healthy.

What are the operating hours for the Petco store in Oceanside Vista Way?

Petco is open from 9:00 AM to 9:00 PM Monday through Saturday, and from 9:00 AM to 8:00 PM on Sunday.