Unleashed by Petco

4.4
253 reviews

About

Pet StorePetco
Visit your Oakland Pet Store located at 3300 Lakeshore Ave for all of your animal nutrition and pet supply needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Unleashed by Petco
3300 Lakeshore Ave, Oakland, CA
94610, United States

Hours

Reviews

4.4
250 reviews
5 stars
168
4 stars
48
3 stars
11
2 stars
8
1 star
15

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly, helpful, and knowledgeable.

Customer Service Issues

Several reviews highlighted poor customer service experiences, particularly with management and specific staff members.

Product Availability

Customers expressed frustration with limited inventory and stock issues, noting that the store often ran out of essential items.

Store Cleanliness

The store was generally described as clean and well-organized, contributing to a pleasant shopping experience.

Pricing Concerns

Some customers found prices to be high compared to online options and expressed a desire for more affordable product ranges.
  • CS
    Carren Scialacomo
    3 days ago
    1.0
    Paying $20 for a dog wash and provided with towels that look like floor rags - shocking. See pictures. Supplied with shampoo and conditioner - no labels looks watered down. 2/3 hoses of the wash stations the water is coming out super harshly. I would not come here to wash your pooch. If you’re going to charge $20 atleast provide me wish somewhat selection of shampoos and towels with substance to dry my dog. To note: 1 dryer to use for 3 stations. SMH.
  • LD
    Lamar “Envy.” DeBaptiste
    Dec 18, 2025
    5.0
    Staff is always friendly!
  • MY
    My Y.
    Nov 2, 2025
    1.0
    There’s this so called mgr who was rude to a few customers before me as why does petco have horrible customer. He needs a personality . Upsetting to get a horrible customer service. I wanted and even exchange for spoiled treats that I just purchased as I did have the receipt He wanted me to pay 20 more for the even exchange!! How does that make any sense when they sell the product as he saw it was spoiled And said it’s not my fault what do you want ! I admit I did get upset as he was a horrible no personality like he cared less when I said said I will report you as I did call customer to make a report
  • SW
    Stan Woods
    Oct 31, 2025
    5.0
    I needed to return a “ Pet Corrector “ that during the times it worked wss effective . But it stopped working far too soon. I was prepared with an argument why an exchange was justified but no need . The clerk was fine with it and agreed to the needed exchange Tx
  • AV
    Alicia Villa
    Sep 11, 2025
    5.0
    Always very friendly and helpful

Frequently Asked Questions About Unleashed by Petco

Does the Petco Oakland location have a vet hospital?

No, Petco Oakland does not have a full-service vet hospital.

Does Petco Oakland offer vaccinations?

Yes, Petco Oakland provides vaccinations.