East Bay Veterinary Clinic

Reviews

• NH

  nicole hinrichs

  5 days ago
  5.0
  We were visiting the area from out of state when our pup had an emergency. This office kindly found a spot for us quickly. The doctor was efficient, kind and explained things thoroughly. He gave us an estimate of the cost before any procedures. Great experience.
• PC

  Paula Choi

  Feb 1, 2026
  1.0
  Awful experience and very disorganized. I wouldn’t bring my pet here for important procedures if they can’t even get scheduling or an ear infection diagnosis right. First time patient. They texted me the wrong appointment time and when I got there they told me my appointment was canceled. I was baffled because I confirmed the appointment that morning. They said they made a mistake and were understaffed, so they couldn’t see me. I had to reschedule and come back a week later. The only reason why I agreed to even come back was because they offered a discount for new patient exam fee for the both of my dogs. I came back today to get their ears checked for an infection. They said it would take 30-45mins but called me to pick them up 1 hour and 6mins later. Then they said their microscope BROKE so they couldn’t determine if they had a bacterial/yeast infection. I still had to pay for their ear cleanings after this experience ($71 each). They said to come back a week later if their ears still smelled like they had a yeast infection. No, thanks. They also ignored my concerns when I asked about antibiotics for my senior dog’s bad breath even though she had a dental procedure a few months ago. They said they would check her mouth in the back, but when I came to pick them up they never followed up. I didn’t ask because at this point I was incredibly frustrated with the whole experience. I definitely will not be coming here again and do not care for a response from the clinic. Please check the other low star reviews. They seem to have issues with management, scheduling, admin turnover, and being understaffed. If you are okay with this treatment, then by all means take your pets here. Good luck.
• KL

  Kennedy Long

  Jan 21, 2026
  1.0
  This clinic is a pass if you have a cat. They are not only dismissive to your cat’s needs, but will actively refuse to treat your pet if they are at all reactive because they are suffering. In addition, if you order prescriptions from a third party (chewy etc) it will take them more than a week to approve. If you need an emergency appointment, they will be overbooked and unavailable. My cat has a history of allergy issues and when I requested specific care, not only was I told that care would not be administered if I were to come in, but was once again written off by the staff here. I cannot ethically recommend this clinic to anyone, but especially not to cat parents. Edit upon the clinics response: None of this comment, one star rating or me leaving this clinic has to do with billing. It is the lack of care given to my cat, and looking at the reviews several of the cats that have been seen here in the past 2 years. EBVC is both bad at care and customer service.
• MM

  Mb2

  Jan 11, 2026
  5.0
  Had great experience. Dr. Ossiff was thorough and only recommended what was necessary. Luca said he was very gentle.
• CW

  Carol Walb

  Dec 20, 2025
  5.0
  Needed timely treatment for my dog who was bitten unprovoked by another. Phoned in got an appointment an hour later. Received excellent care from caring and knowledgeable staff as well as ongoing follow up care. Couldn’t be more pleased!