Bel Marin Animal Hospital

Reviews

• DL

  Daniela Lopez

  Nov 4, 2025
  5.0
  Super friendly staff. Helped me with any questions I had. Took care of my fur baby while she wasn’t feeling too well. Will definitely come back with all my fur babies. Thank you for being so helpful and understanding!
• DR

  Dmytro Romanenko

  Mar 30, 2024
  2.0
  Recently moving to the area with my new puppy, I was in search of a reliable veterinary service and decided on Bel Marin Animal Hospital due to its convenience. After three visits, primarily for vaccinations and general wellness exams, my experiences have compelled me to share some concerns. Firstly, there’s a noticeable emphasis on upselling at the hospital, with wellness plans and additional services frequently pushed, overshadowing the essential care and well-being of pets. This sales-focused approach was unexpected and took precedence over what I believed to be more critical discussions about my puppy’s health. A particularly unprofessional moment that stands out was during a conversation about neutering. The technician, whose role surprisingly leaned more towards sales than care, referred to my puppy’s testicles as “balls” 😆 This choice of words struck me as inappropriate and unprofessional, especially in a medical context where I expected a certain level of professionalism. Moreover, the wellness check-ups felt superficial. It was disappointing that I had to specifically request the presence of a doctor to have my concerns addressed. Before that, the technician dominated the conversation with pitches for services that seemed secondary to my immediate needs and questions about my pet’s health. While the location of Bel Marin Animal Hospital is convenient, and the potential for a trustworthy vet-patient relationship was something I looked forward to, the focus on upselling and certain unprofessional behaviors have led me to reconsider whether this is the right place for my pet’s care. For those in search of a vet where your pet’s well-being truly comes first, and where interactions are both professional and focused on genuine care, it might be worth exploring other options.
• NF

  Neil Fraser

  Sep 24, 2018
  5.0
  Very friendly and knowledgeable staff.
• BQ

  Booger Queen

  Jan 20, 2018
  5.0
  I'm a first time cat mom - after I adopted from MHS, Bel Marin Animal Hospital was suggested to me as a place to get a complimentary first exam. I've had great experiences here. Staff is friendly and knowledgeable, both on the phone and in person. The office is clean and orderly. I also expected to be paying a lot more, but the prices are very reasonable. I'm glad that I keep getting reminders to come back when my cat needs her vaccines updated. I haven't even thought about looking for a different vet.
• EB

  Erin Branscome

  Oct 12, 2016
  5.0
  I am so grateful to Bel Marin Animal Hospital and Dr. Robinett. Their office has always been wonderful, which is why we've stayed with them for years, but in the last few weeks, as they've helped us with our older dog (Scarlett), I've come to appreciate them more than I thought possible. We've been with Bel Marin for about a decade, now, and we would never go anywhere else. They know our dogs, and it's easy to see how everyone in the office truly cares about the animals they treat; every time we bring our girls in, they receive gentle, compassionate, competent care, from the entire office. Monica, at the front desk, is an excellent office manager, absolutely indispensable -- not only is she friendly and compassionate, she's also helped us deal with practical pet needs, providing recommendations for everything from groomers to pet food to incontinence products for dogs. Bel Marin also provides consistently wonderful veterinary assistants, who treat our girls with competent, compassionate care (currently, Emily and Natalie, who are both awesome) But Bel Marin also provides something else, something unique and special. We aren't the "typical" Marin family -- this is a wealthy area, overall, and we...aren't, to put it mildly. However, Bel Marin has *never* made us feel ashamed because we couldn't always afford all of the different tests and top-line treatments, or because we've had to spread out diagnostics and vaccinations between a few paychecks, when we couldn't afford it all at once. They never made us feel guilty, or like we were bad people or pet owners. And they've been *wonderful* about providing estimates for all the care ahead of time, so we wouldn't be surprised, and then working with us as much as possible so that we could get the best possible care for what we were able to afford, helping us to prioritize the most important, necessary things...and the stuff that we could comfortably let go. Through it all, they continued to treat us with respect -- and yes, in this area, that is, unfortunately, a remarkable, unusual thing. And now, as we're starting to discuss the end of our Scarlett's life -- not immediately, but as something we know is coming -- they've continued to provide the same quality, compassionate, respectful care. Dr. Robinett has helped us look at our options, available treatments...but she's also discussed how aggressive treatment might not be in Scarlett's best interest, even if it was something we could afford. There's not a cure for her condition, and while there is some treatment that can mitigate certain symptoms, it would also mean frequent blood tests, trips to the clinic -- all that on top of the cost that is probably out of our reach, anyway -- and that "treatment" would likely be worse for Scarlett, in terms of pain and anxiety, than letting it progress naturally, and using things like Doggie Diapers to help. The vet, and their office, certainly isn't trying to wring as much money out of us as they can -- and given how much we love our dogs, they could easily make this process so much more difficult and painful, adding guilt and shame onto the immense sadness we're already feeling. They obviously care more about our dogs, their quality of life, AND the human members of our family, than they do about money. And I am *so* grateful, as we enter this last stage of Scarlett's life, that we have Bel Marin. Thank you all so much -- and if you're in Marin and need veterinary care, check out Bel Marin Animal Hospital.

Frequently Asked Questions About Bel Marin Animal Hospital