Petco Grooming

Reviews

• JG

  Jose Gonzalez

  Feb 10, 2026
  1.0
  I recently took my dog to Petco for grooming on February 8, 2026, and unfortunately it was not a good experience. I dropped her off to be groomed by Kayla, but when I returned, I’m honestly not sure if she was the one who finished the grooming. We were told to grab the receipt and go pay up front before even seeing our dog, and they immediately asked about leaving a tip before I had a chance to check how she looked. When I finally saw my dog, her face and ears were still frizzy, and once we got home I noticed an uneven clipper line under her chin where different blade lengths were clearly used. Her nails were cut but not properly filed, so they felt rough instead of smooth. She also smelled like she hadn’t been shampooed thoroughly. What concerns me most is her behavior afterward. Since the grooming appointment she’s been withdrawn, staying secluded, and even reluctant to go outside, which is completely opposite of her normal personality. Customer service also felt very rushed and uninterested, like they just wanted to move us through rather than make sure we were satisfied. I previously went to the Petco in Long Beach for grooming and had great experiences there, so this location was disappointing. Based on this visit, I wouldn’t recommend this location.
• WM

  Wendy Moy

  Feb 2, 2026
  1.0
  I just saw my dog have razor burn. And her nipple is bleeding. Attached is a picture of her belly
• MD

  Molly Dawl

  Jan 15, 2026
  5.0
  My dog, Frankie, always looks fresh when done. His coat is nice and shiny. The best thing, is they always do a fantastic job with his nails. I am very happy with my store groomers.
• TI

  tehila ben ishay

  Dec 2, 2025
  1.0
  simply stupid attitude at levels. My dog had a few knots in his fur, and they simply decided that either they shave him completely or they don’t accept me. The girl there argued with me endlessly, they wasted my money and time to get to them. I tell her he only has a few knots, and she tells me no, even though I know exactly what knots he has. And in the most pathetic way possible, they also say that it’s more expensive to shave him, even though everywhere it’s known that it’s cheaper. What’s the problem with saying these things on the phone? Also, buying things there—the sellers don’t know at all what they’re selling in this branch. I ask the seller for an approved flight bag, she shows me something not approved. Urgently need to improve the team, terrible experience.
• PB

  Pete Bara

  Nov 24, 2025
  5.0
  Got there about 20 minutes before my appointment and they were able to take me in early. They did a great service. My dog was nervous at first, but they got her to calm down. I recommend them for any of your pets cleaning or grooming needs. Made me and my kids and wife feel really welcomed. My dog is a big dog and they were great with her . Friendly staff was great .

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