Business Details
About
Pet supply store
Visit your Mountain View Pet Store located at 1919 El Camino Real for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
728 reviews
5 stars
404
4 stars
189
3 stars
69
2 stars
21
1 star
45
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Many customers praised the staff for being friendly and helpful, although there were some reports of rudeness and condescension.
Grooming Services
Grooming services received mixed reviews, with some customers expressing satisfaction while others reported poor experiences and mishaps.
Customer Service
Customer service was highlighted positively by some, but numerous reviews indicated a lack of responsiveness and professionalism from staff.
Product Availability
Customers appreciated the variety of products available, but there were complaints about stock issues and the inability to find specific items.
Store Cleanliness
The store was generally noted as clean, but some customers pointed out issues with cleanliness in certain areas.
- DRDouglas RoffNov 17, 20255.0Always helpful and attentive.
- MKmaria kingNov 5, 20255.0The recent experience has really improved. Employees willing and eager to help. It’s great . I feel cared for there. The manager who has been there for a while now is very calm and always helpful also .
- GBGina BrownsonOct 30, 20255.0Very Friendly staff
- ASAndrea ShayOct 25, 20251.0The staff was rude and refused to work with my dog for being too nervous after yanking her around with a slip leash in a way that would have made me nervous too. Absolute waste of my time.
- SBShovit BhagatOct 13, 20252.0Disappointing experience at this particular Petco location. Long wait time (4 hours for a 15lb dog's grooming) and poor communication. Despite specific instructions to follow previous groomer's style, the tail was trimmed too thin. Would not recommend.
Frequently Asked Questions About Petco
Does the Petco Mountain View location have a vet hospital?
Yes, Petco Mountain View has a full-service vet hospital.
Does Petco Mountain View offer vaccinations?
Yes, Petco Mountain View provides vaccinations.
Does Petco Mountain View offer curbside pickup?
Yes, curbside pickup is available at Petco Mountain View. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Mountain View Petco?
Hamster and guinea pig prices vary by location. Call your Mountain View Petco at 6509661233 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Mountain View sell dogs?
No, Mountain View Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What are the operating hours for Petco in Mountain View?
Petco Mountain View is open Monday to Saturday from 9:00 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM.
Does Petco Mountain View offer veterinary services?
Yes, Petco Mountain View has a full-service vet hospital and provides vaccination services.
Can I use curbside pickup at Petco Mountain View?
Yes, curbside pickup is available for eligible products at Petco Mountain View.
Does Petco Mountain View sell dogs or cats?
No, this location does not sell dogs or cats, but you can meet pets available for adoption through the Petco Love program partnering with local animal welfare organizations.
How can I check prices for hamsters or guinea pigs at Petco Mountain View?
Prices vary by location. You can call 650-966-1233 or visit the companion animal website for details on availability and pricing.
What payment methods are accepted at Petco Mountain View?
Petco Mountain View accepts credit cards, debit cards, and mobile NFC payments. Cash is not required.
Is Petco Mountain View accessible to wheelchair users?
Yes, the store has a wheelchair-accessible entrance, parking, and restroom facilities.
What nearby places can I visit before or after shopping at Petco Mountain View?
Nearby, you can visit Gochi Japanese Fusion Tapas for dining, El Camino Laundromat for laundry services, or FedEx Office Print & Ship Center for printing and shipping needs.
Are there any nearby veterinary clinics to Petco Mountain View for additional pet health services?
Yes, Vetco Vaccination Clinic is located nearby for additional veterinarian and pet vaccination services.
What nearby services can help customers who need printing or passport assistance when visiting Petco Mountain View?
Federal Express Office offers printing, shipping, and passport and visa services nearby, including RushMyPassport services in FedEx Office.