Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® on Rengstorff Ave, nestled between Palo Alto and Sunnyvale, offers pet health and wellness care for dogs and cats. We provide quality and attentive health and wellness care for dogs and cats. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
- RestroomAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
3.8
50 reviews
5 stars
30
4 stars
5
3 stars
1
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1 star
11
- JOJose OchoaJan 5, 20265.0Absolutely excellent experience at Banfield Pet Hospital in Mountain View! The entire team was warm, professional, and genuinely cared about my dog. Wonderful management! Wonderful Vet-Technicians! They answered all my questions and made sure we understood the treatment plan. My Dog was comfortable and well cared for the whole visit. I’m so grateful for their compassionate service and will continue to trust them with my dog’s health!
- ARAnton RusanovDec 27, 20255.0They take good care of the pets, have good subscription options and return pets on time. They are conveniently located near Costco, so you can run errands while your pet is being treated.
- MHMiriam HassineDec 3, 20255.0The Best service very kind staff always nice to my pet Flora King Charles Cavalier
- LBLeeAnne BennettDec 3, 20255.0The entire team at this location is always incredible! Shout out to Marie who always goes above and beyond for me and my pets. I have a fear reactive rescue pup who really struggles with vet visits and Marie always makes both me and my pet feel comfortable, safe and taken care of. She takes the time to go over any questions or concerns without making me feel rushed. I always feel heard and understood and leave feeling confident that I am getting the best care for my pets.
- TLTina LloydNov 10, 20255.0Great place to take my cat and dog!
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the operating hours of Banfield Pet Hospital in Mountain View?
Banfield Pet Hospital is open Monday from 8:00 AM to 6:00 PM, Tuesday through Saturday from 7:00 AM to 6:00 PM, and Sunday from 8:00 AM to 6:00 PM. The hospital is closed on major holidays such as November 26-27, December 24-25, December 31, and January 1.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield does not provide emergency care services. However, during hospital hours, they offer urgent care advice and can provide referrals to emergency hospitals or specialty providers. Outside hospital hours, you should contact your local emergency hospital directly.
What preventive pet health services does Banfield offer?
Banfield offers preventive care services including vaccinations, dental care, parasite control, nutritional counseling, behavioral counseling, and comprehensive examinations to keep your pet healthy at all stages of life.
What is included in the Optimum Wellness Plan at Banfield Pet Hospital?
The Optimum Wellness Plan provides annual preventive care, including head-to-tail exams, vaccines, early screening diagnostics, nutritional consultations, dental care, and more. It automatically renews annually and offers discounts on treatments not typically covered by insurance.
How can I schedule an appointment with Banfield Pet Hospital?
You can schedule an appointment online via Banfield's website or through their app. Appointments are required, and options include in-room visits, drop-off appointments, or virtual visits for Optimum Wellness Plan clients.
Does Banfield Pet Hospital offer veterinary care online?
Yes, clients with Optimum Wellness Plans can access 24/7 remote general pet care advice and triage support through Vet Chat™ on the Banfield app.
Which nearby restaurants can customers visit before or after their visit to Banfield Pet Hospital?
Customers can enjoy a meal at nearby eateries such as Pho Tran Vu (Vietnamese cuisine), Ike's Love & Sandwiches, Ike's Sandwiches (sandwich shops), Shoreline Grill (American cuisine), and Oaxacan Kitchen Mobile (Mexican food truck).
Are there nearby places where pet owners can find pet-related services or supplies?
Yes, VIP PetCare offers pet services close to Banfield Pet Hospital, making it convenient for pet owners to access additional pet care needs in the area.
What nearby facilities can help visitors with transit or shopping while visiting Banfield Pet Hospital?
Visitors can access electronics and mobile phone stores like Sprint Store and AT&T Store, grocery and delicatessen options such as Samovar Store and Samovar European Food & Catering, and department stores like Ross Dress for Less nearby.
Is Banfield Pet Hospital accessible for individuals with disabilities and are appointments required?
Yes, Banfield Pet Hospital has wheelchair accessible restrooms and requires appointments to ensure quality care for your pet.