Visit your Monterey Pet Store located at 960 Del Monte Ctr for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Many customers reported poor experiences with customer service, particularly in the grooming department, citing unhelpfulness and rude attitudes from staff.
Grooming Issues
Numerous reviews highlighted significant dissatisfaction with grooming services, including complaints about unqualified groomers and poor treatment of pets.
Store Cleanliness
Several customers praised the store for being clean, organized, and well-stocked, contributing positively to their shopping experience.
Product Availability
Customers expressed frustration over inconsistent product availability, particularly for specific pet food items.
Staff Friendliness
While some reviews noted friendly and helpful staff, others indicated that the store appeared understaffed, impacting service quality.
AW
Anthony Whitt
Jan 5, 2026
5.0
These people arw absolutely AMAZING! The lady that works the register in the front is always going above and beyond for everyone. She makes sure you dont lose your rewards and even helps you apply them . She went way out of her way about a month ago for me and saved me 60$. Everytime I'm in line to pay for something she is always super nice and helpful to eveyone. Shabon in the groomer is amazing at what she does and she truly cares about your baby. Everyone in the parlor is awesome too.
CK
Cameron Kalani
Jan 3, 2026
5.0
Kaitlyn did an amazing job giving our dog Greta a bath!!!
RA
Richard Alan
Jan 2, 2026
5.0
The cashier was extremely courteous and polite. She explained the return policy for the basking light and uvb light that I purchased. The store was clean and the fishtanks were maintained.
SK
Stefanie Kaku
Dec 31, 2025
5.0
I went here after browsing online for cat litter: wanted to try something else for my cat. An associate noticed me looking at all the bags and offered help, then explained the return policy if I needed to return it. Very helpful and friendly!
VP
Valerie Poland
Dec 30, 2025
1.0
I just entered Petco at Del Monte Shopping Center at 8:50PM and was told the store was closed. The hours are clearly posted outside stating they are open until 9PM. When an employee told me they were closed, I said, “so you close at 8:50PM?” She replied that they cancel anything 10 minutes prior to closing. I’m not sure what that means, but I won’t be back.
Does the Petco Monterey location have a vet hospital?
No, Petco Monterey does not have a full-service vet hospital.
Does Petco Monterey offer vaccinations?
Yes, Petco Monterey provides vaccinations.
Does Petco Monterey offer curbside pickup?
Yes, curbside pickup is available at Petco Monterey. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Monterey Petco?
Hamster and guinea pig prices vary by location. Call your Monterey Petco at 8313731310 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Monterey sell dogs?
No, Monterey Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What services does Petco Monterey offer for pets?
Petco Monterey offers premium pet foods, expert training, grooming, and vaccination services to help maintain your pet's health and happiness.
Does Petco Monterey have a full-service veterinary hospital?
No, Petco Monterey does not have a full-service vet hospital, but it does provide vaccination services.
Can I use curbside pickup at Petco Monterey?
Yes, curbside pickup is available for eligible products at Petco Monterey.
What are the Petco Monterey store hours?
Petco Monterey is open Monday through Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 7:00 PM.
Does Petco Monterey sell dogs or cats?
No, Petco Monterey does not sell dogs or cats. However, you can meet adoptable dogs and cats through the Petco Love program partnered with local animal welfare organizations.
How can I check availability and prices for hamsters and guinea pigs at Petco Monterey?
Prices for hamsters and guinea pigs vary; you can call Petco Monterey at 831-373-1310 for current pricing and availability.
What are some nearby veterinary services to Petco Monterey?
Vetco Vaccination Clinic is a nearby veterinary service close to Petco Monterey that you might consider for additional pet health care needs.
Where can I get a chiropractic or massage treatment near Petco Monterey?
The Joint Chiropractic, located nearby, offers chiropractor, surgeon, and massage services which could be a good option for your wellness needs when visiting the area.
Are there convenient dining options near Petco Monterey?
Yes, nearby dining options include Market Cocina, a Mexican restaurant, and Islands Restaurant Monterey, which serves American food including burgers.
What nearby places can help me with shopping or errands when visiting Petco Monterey?
Nearby you will find Rite Aid for pharmacy and convenience needs, LibertyX Bitcoin ATM for crypto transactions, and The UPS Store for shipping and printing services.