Petco

4.3
1488 reviews

About

Pet StorePet supply storePetco
Visit your Montclair Pet Store located at 9137 Central Ave for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
9137 Central Ave, Montclair, CA
91763-1623, United States

Hours

Reviews

4.3
1,473 reviews
5 stars
944
4 stars
272
3 stars
121
2 stars
37
1 star
99

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff varies, with some praising their friendliness and helpfulness, while others report poor service and rudeness from management.

Grooming Issues

Several customers expressed dissatisfaction with grooming services, citing incidents of mishandling and poor communication.

Store Cleanliness

Many reviews highlight the store's cleanliness and organization, contributing to a positive shopping experience.

Product Availability

Customers appreciate the variety of products available, though some reported issues with specific items being out of stock.
  • LA
    lesley Aguila
    2 days ago
    5.0
    Shoutout to Rae & Charlie for the excellent customer service. I’ve came in completely clueless about fish keeping interested in owning some fish’s. They were extremely helpful and informational. Very patient. The aquatic section is very busy sometimes and they didn’t seem to rush and answered all my questions politely. And now my fish’s are thriving because of them . THANK YOU!
  • RR
    RMarie
    Dec 28, 2025
    4.0
    They had a similar item in stock what i was looking for A little bit of a wait in line for just one thing
  • MC
    Michael Connard
    Dec 27, 2025
    5.0
    Petco is already a great store, but our experience was taken to a whole different level because of Vanessa. She went above and beyond in every way patient, knowledgeable, and genuinely caring. She made me feel completely comfortable and confident, which truly means a lot. You can tell when someone loves what they do, and Vanessa absolutely does. With employees like her, Petco isn’t just a pet store it’s a place you trust. Petco is amazing, but Petco with Vanessa is a winning squad. Highly recommend!
  • GB
    Gaye Bandy
    Dec 12, 2025
    5.0
    What they don't have for your babies including grooming. Nice staff and you feel like a a welcome guest
  • RT
    Robert Tillie
    Nov 26, 2025
    1.0
    As usual, when I go into the Montclair Petco. Anybody who has a tag on their shirt that says they work there. They do not pay attention. They do not help, they have no customer service in mind. They won't stop what they're doing and help. very poor quality. Every time I come there they leave me standing there for 20 minutes. One guy won't stop stalking material to help a customer ,that's unheard of.

Frequently Asked Questions About Petco

Does the Petco Montclair location have a vet hospital?

No, Petco Montclair does not have a full-service vet hospital.

Does Petco Montclair offer vaccinations?

Yes, Petco Montclair provides vaccinations.