Petco Grooming

Reviews

• KO

  Kelli Ott

  Nov 20, 2025
  1.0
  I had my dog groomed there 3 times and though they were very expensive (and tried to upsell me on everything), he smelled nice and was happy so I didn't mind. The problem was that every time I arrived for my appointment, I was told I was too early and had to 'walk around' and wait until they were ready. I literally was within 10 minutes of my appointment time, but I complied. The last time was too much. I walked him and waited outside the grooming area until I was waved in and so I entered. Dani stated "he's just going to have to wait in the kennel longer now" I told her my appointment was for 2:30 and showed her on my phone that it was 2:26, at which time she rolled her eyes at me. I asked if I should be back in an hour and she rudely told me "I will call you when he's ready but it won't be anytime soon!" I should have taken my dog and left, but I was so shocked at her rudeness. I did get a call when he was done and arrived to find that Dani wasn't in the grooming area and I was so relieved. I paid for the service and had already decided that she wasn't going to get a tip this time because she had been so rude. Of course, as soon as I got my dog, in walks Dani from the store area, expecting a tip and making conversation. I ignored her and took my dog home. Every time before, I had been auto-scheduled for my next visit but unsuprisingly, the last time that I didn't tip, there has been no contact. Dani is good with the dogs but her people skills have driven away this customer for sure!
• LM

  Lisa McHale

  Nov 7, 2025
  5.0
  Always a great experience. Our fur baby loves his time with all the staff at the Modesto Petco. The grooming experience is easy, fun, and so very professional. Bravo!
• SG

  Sandra Garcia

  Oct 21, 2025
  1.0
  Took my dog in for grooming services They didn’t clean his ears so I called them to come in to have them clean it I can came in and they never apologized took him in the back less then 3 minutes comes out and says she cleaned what should could because he might have a ear infection it was still dirty she could of got cleaned better then that I had to do it at home and it was able to clean it I paid $80 and she couldn’t even try to clean it another way also they never told me they think he has a ear infection till I took him back When I came in the second time to get his cleaned it was the manager that wouldn’t clean his ears probably.
• PB

  Phyllis Bond

  Sep 22, 2025
  5.0
  Rachael & Team groomers always do a great job... good customer service!
• EC

  Erica Carlson-Ruiz

  Sep 16, 2025
  5.0
  Rachel and Dani are both very patient and kind with my dogs. They always do a wonderful job. I have a husky and she is definitely a handful. Rachel is so nice at trying to keep her comfortable. My doodle thinks she’s his second mom.

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