Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Modesto provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Hours
Reviews
4.1
198 reviews
5 stars
116
4 stars
38
3 stars
12
2 stars
7
1 star
25
What are people saying?
AI-generated from recent customer reviews
Staff Quality
Many customers praised the staff for being friendly, caring, and knowledgeable, although some noted issues with staff morale.
Service Availability
Customers expressed frustration over limited hours and difficulty scheduling appointments due to a shortage of veterinarians.
Customer Experience
Several reviews highlighted poor communication and customer service, particularly regarding the wellness plan and appointment management.
Care Quality
While some customers reported positive experiences with pet care, others shared serious concerns about misdiagnoses and inadequate treatment.
Pricing Concerns
Customers noted that services can be expensive, and there were complaints about unexpected charges related to the wellness plan.
- JDJane DoeOct 17, 20251.0Banfield Modesto, Petsmart Mc Henry Avenue, has been experiencing a lack of Vetanarian on staff for months. Their plan cost $55.00 per month but they are seldom open for business. Automated service reflects limited 2 day a week and voicemail is full. They are still not open for business these limited days. Petsmart staff and Banfield Tracy has no idea when anyone will be working. Is it unreasonable that plan members be offered a refund or discount fee for an office that isn't open? Would perhaps a team member addressing calls daily, checking voicemail and updating automated service be reasonable. We've been going here with our dog for 5 years and autopaying $55.00 a month. Service was fine until now. It's as if corporate has allowed this location to just ghost their faithful customers. Unfortunately will be going elsewhere and hopefully one day someone will pick up the phone for records.
- JPJohnie PerezSep 24, 20255.0Good doctors good service nice staff wish they had more doctors all week long though
- CWCharlene WilsonSep 24, 20255.0Was able to get my pet treated with a plan that affordable and work on savings for dental surgery for my pet,they are nice enough to send home medicine for my pets infection ,on fixed income and wanted to put money down for just the surgery,????
- CSCynthia SchaferSep 16, 20255.0Very nice staff and very caring .
- MNMarilyn NienaberSep 15, 20255.0Timely and pleasant. Always helpful with prescription needs. N
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What kinds of preventive pet health care services does Banfield Pet Hospital Modesto offer?
Banfield offers vaccinations, dental care, parasite control, nutritional and behavioral counseling, and comprehensive examinations to keep your pet healthy throughout all life stages.
Does Banfield Pet Hospital Modesto provide emergency care services?
No, emergency care is not provided directly, but Banfield can offer urgent care advice and referrals during hospital hours. For emergencies outside these hours, please contact your local emergency hospital.
What is included in the Optimum Wellness Plan at Banfield?
The Optimum Wellness Plan provides annual preventive care including exams, vaccines, diagnostics, and dental care, with automatic renewal every twelve months unless paid in full at enrollment.
How can I pay for an Optimum Wellness Plan at Banfield?
You can spread payments monthly via automatic withdrawal or credit card, or pay the full amount upfront for convenience.
What types of appointments are available at Banfield Pet Hospital Modesto?
Appointments include in-room visits with your pet, drop-off appointments with phone updates, and virtual visits for wellness plan clients.
Can I get veterinary care online through Banfield?
Yes, clients with Optimum Wellness Plans can access 24/7 remote general pet care advice and triage support through Vet Chat™ on the Banfield app.
How can I schedule an appointment at Banfield Pet Hospital Modesto?
You can schedule an appointment online via their website or through the Banfield mobile app available on iOS and Android.
Are there any pet supply stores near Banfield Pet Hospital in Modesto?
Yes, PetSmart is located nearby, offering pet supplies and grooming services, making it convenient to shop for your pet before or after your vet visit.
What other pet-related services are close to Banfield Pet Hospital Modesto?
Nearby PetSmart locations provide pet training, grooming, and clinical laboratory services, giving you options to complement your pet’s health care and training.
What nearby amenities might be useful for customers visiting Banfield Pet Hospital Modesto?
Nearby amenities include financial services like Organized Labor Credit Union and U.S. Bank for payment needs, and quick dining options such as McDonald's to enjoy before or after your visit.