Business Details
About
Pet StorePet supply store
Visit your Mission Viejo Pet Store located at 27815a Santa Margarita Pkwy for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
411 reviews
5 stars
259
4 stars
89
3 stars
29
2 stars
8
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting specific employees for their exceptional service.
Product Availability
The store is generally well-stocked with a variety of pet products, although some customers noted limited options in certain categories.
Grooming Services
The grooming department received positive feedback for its cleanliness and the quality of service provided by the groomers.
Mixed Experiences
While many reviews were positive, some customers reported poor experiences with management and customer service, particularly regarding issue resolution.
Store Condition
Feedback on store cleanliness was mixed, with some customers noting cleanliness while others described it as dirty and cramped.
- ACAustin CefaluNov 11, 20251.0Do not take your pets to be groomed here! My mother took her Goldendoodle in last week, and they literally hurt him in not only one but 2 ways. They tried saying a cut on his paw was already there, despite the fact that: 1.) We had just literally gone to the vet where we have documentation he was perfectly fine even on his paws. 2.) They carelessly took a trimmer with little to no guard and shaved right on his private parts.... Would you ever do that to your own genitals? Absolutely 0 care or common sense when dealing with an animal.... Please please please do your self a favor and support a mom and pop groomer even if it means paying more or driving more, you will save money from not having to go to the vet 3.) They started the haircut and stopped a bit of the way through . If the cut on his paw wasn't fresh, why was there fresh blood? Absolutely 0 scabbing too, indicating it was something recent. He's got really bad inflammation and irritation now from this, and it's gotten worse than shown in the picture. Petco better believe we will be pursuing reimbursement if we have to take him to the vet. We have all the documentation we need to prove that this was you guys, including the pet inspection card you filled out AFTER shaving his private parts and hurting him. Do not trust these places with your pets!!!
- KRKelly RobertsNov 7, 20252.0This is my local store. Unfortunately, compared with the Mission Viejo store, it’s is much smaller and incredibly disorganized. For example, they have an entire row of shelves dedicated to dental hygiene bones, yet, they leave the only bone that is known to have better ingredients from a company they promote. This makes no sense. This is not only a better product, but they have limited size selection and keep it in the shelf behind all the other dental bones.
- DSDean SchulteOct 26, 20255.0Fantastic customer service! The two employees who helped us were amazing. I wish I had taken a look at their names.
- JBJosh BaileyOct 3, 20255.0Sawyer was such a doll!! I was looking for dog food for a ginormous dog, and he pointed me right to what I needed!! I can now feed my monster of a pet all thanks to his expertise and big muscular arms.😄
- LMLisa MillerOct 2, 20255.0Great, friendly and knowledgeable staff. It’s a pleasure to shop at the store.
Frequently Asked Questions About Petco
Does the Petco Pinecrest location have a vet hospital?
No, Petco Pinecrest does not have a full-service vet hospital.
Does Petco Pinecrest offer vaccinations?
Yes, Petco Pinecrest provides vaccinations.
Does Petco Pinecrest offer curbside pickup?
Yes, curbside pickup is available at Petco Pinecrest. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Pinecrest Petco?
Hamster and guinea pig prices vary by location. Call your Pinecrest Petco at 9495886112 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Pinecrest sell dogs?
No, Pinecrest Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
Where is Petco Pinecrest located?
Petco Pinecrest is located at 27815A Santa Margarita Pkwy, Mission Viejo, CA 92691.
What are the operating hours of Petco Pinecrest?
Petco Pinecrest is open Monday through Saturday from 9:00 AM to 9:00 PM, and Sunday from 9:00 AM to 7:00 PM.
Does Petco Pinecrest offer vaccination services for pets?
Yes, Petco Pinecrest provides vaccinations for pets.
Can I use curbside pickup at Petco Pinecrest?
Yes, curbside pickup is available at Petco Pinecrest for all eligible products.
Does Petco Pinecrest sell dogs or cats?
No, Petco Pinecrest does not sell dogs or cats but offers adoption opportunities through the Petco Love program with local animal welfare organizations.
What pet supplies and services does Petco Pinecrest offer?
Petco Pinecrest offers premium pet foods, expert training, grooming, and vaccination services to help keep your pets healthy and happy.
Is there a pet vaccination clinic near Petco Pinecrest?
Yes, the Vetco Vaccination Clinic is nearby and can provide additional pet vaccination services.
Where can I find grooming services near Petco Pinecrest?
Petco Grooming near the Pinecrest location offers pet grooming and training services for your convenience.
Are there other Petco locations near Petco Pinecrest?
Yes, Petco - Trabuco Hills is another nearby Petco location that also offers veterinarian services.
What dining options are available near Petco Pinecrest?
Near Petco Pinecrest, you can enjoy dining at Olamendi's Mission Viejo (Mexican restaurant), Baja Fish Tacos (Mexican and seafood), and Valentina (Italian restaurant).