The Animal Urgent Care Clinic of South Orange County is a cooperative facility founded and supported by leading area veterinarians to provide emergency care for pets during the hours when your primary veterinarian is not available. We know emergencies don't happen according to schedule. That's why Animal Urgent Care Clinic is open and staffed at times when good care can be hard to find. We're available to provide urgent care throughout the night, on weekends and major holidays. We are conveniently located in Saddleback Valley adjacent to Mission Viejo Animal Shelter. Open Monday-Friday 6:00 PM - 8:00 AM and Saturday 12:00 PM - Monday 8:00 AM.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.