Petco

4.3
1002 reviews

About

Pet StorePet supply store
Visit your Mira Loma Pet Store located at 6301 Pat's Ranch Rd for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
6301 Pat's Ranch Rd, Mira Loma, CA
91752, United States

Hours

Reviews

4.3
989 reviews
5 stars
640
4 stars
158
3 stars
90
2 stars
28
1 star
73

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the friendly and helpful staff, others reported rude behavior and poor service experiences.

Grooming Issues

Several customers expressed dissatisfaction with grooming services, citing issues such as disregard for owner instructions, unexpected charges, and poor handling of pets.

Staffing Problems

Many reviews highlighted that the store is often understaffed, leading to long wait times and difficulty in receiving assistance.

Product Availability

Customers frequently noted issues with product availability, including being out of stock on specific items and discrepancies between online listings and in-store inventory.

Cleanliness and Organization

The store generally received positive remarks for being clean and organized, contributing to a pleasant shopping experience.
  • NM
    Nick Meastas
    Nov 6, 2025
    5.0
    I went to pick up a online order as this is the closest store to me that carries the dog food we feed our Yorkies. The store was very clean and stocked well. I like to look at the clearance so I picked up some cat toys. The closing manager rang me up, she was very nice and friendly.
  • AA
    Aileen
    Nov 3, 2025
    5.0
    I needed some help with the new fish we just got. The workers are very knowledgeable, polite and friendly. They also helped me carry the heavy products to my car. I really appreciated it. Thank you! You are the reason why we keep coming back to your store.
  • BS
    Belle S
    Oct 30, 2025
    1.0
    dog grooming review - disregards owners wishes on pet bath treatments and haircut - adding extra expenses after telling the groomer NO and not needed - sprayed so much scent on my one dog that me and my other dog kept sneezing the whole day
  • JL
    Jennifer Lin
    Oct 14, 2025
    5.0
    Very friendly and helpful staff! She answered all our hamster questions and made us feel really welcome. Thank you!
  • SL
    Sarahi Linares
    Oct 5, 2025
    1.0
    If I could give 0 starts I would. I came in at 8:00 PM. While I was browsing the aquarium section and showing interest in several fish, a staff member nearby didn’t approach to offer help. When I went to the front desk for assistance, I was told that live animals aren’t sold after 8:30 PM. I explained that I’d been trying to locate a staff member in the fish department, but no one was available. Afterwards I asked a sales associate for help and he refused to assist. This experience left me with a very poor impression of your customer service and the clarity of your policies.

Frequently Asked Questions About Petco

Does the Petco Mira Loma location have a vet hospital?

No, Petco Mira Loma does not have a full-service vet hospital.

Does Petco Mira Loma offer vaccinations?

Yes, Petco Mira Loma provides vaccinations.