Petco

4.3
1009 reviews

About

Pet StorePet supply storePetco
Visit your Mira Loma Pet Store located at 6301 Pat's Ranch Rd for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
6301 Pat's Ranch Rd, Mira Loma, CA
91752, United States

Hours

Reviews

4.3
996 reviews
5 stars
646
4 stars
158
3 stars
90
2 stars
28
1 star
74

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff are generally friendly and helpful, but experiences vary significantly, with some customers reporting poor service and unprofessional behavior.

Grooming Issues

Grooming services have received mixed reviews, with some customers expressing dissatisfaction over treatment and communication, while others praise the grooming staff.

Store Cleanliness

The store is often noted for being clean and well-organized, contributing positively to the shopping experience.

Product Availability

Customers frequently mention issues with stock levels and product availability, leading to frustration when items are not found.

Pricing Concerns

Many reviews indicate that prices are higher compared to competitors, which affects customer satisfaction.
  • AM
    Amayah M.
    Jan 4, 2026
    1.0
    I went to the Petco hospital in Jurupa because my dog is sick with a UTI. I decided not to run a urinalysis due to it being too expensive. At first, Dr Dill was going to send my pet and I off without any antibiotics. Probably in hope he’d get worse and eventually have to run a urinalysis, X-Rays, & eventually surgery. However, I insisted that my pet be put on antibiotics asap so he doesn’t get worse and Dr Dill agreed. So then she put him on a round of Cefopodoxime for only five days. These five days have finished. On the six day, I then tried to get in contact with Dr. Dill to only I got no response and was only told to come in and make another exam. Mind you, my pet has now become way better and is doing a lot better with the medicine but I feel like Dr. Dill only gave me five days worth of medicine in hopes I’d come back to spend more money on another exam and more medicine when she should’ve just given me the full amount of medicine the first time. I kept trying to get ahold of the Petco hospital all day and got no response. Now it’s Sunday and my pet is suffering because just like I thought, the UTI is coming back and now I have to spend even more money on another exam and more medicine, when I should’ve just gotten the full amount the first time. I feel like this is a evil tactic to make more money and believe this needs to be investigated. Also the lady at the front desk was gone was almost 20 minutes. I overheard her say she was going back and forth between Petco and the Dollar Tree. She forgot to take my pet’s temperature, I even had to remind them. And had me waiting there forever just to check in. Horrible service and I hope anyone who needs the proper care they need sees this and does not go here!! They are money hungry and will scam you!!! Go somewhere that actually cares about your pet, not just about money.
  • NM
    Nick Meastas
    Nov 6, 2025
    5.0
    I went to pick up a online order as this is the closest store to me that carries the dog food we feed our Yorkies. The store was very clean and stocked well. I like to look at the clearance so I picked up some cat toys. The closing manager rang me up, she was very nice and friendly.
  • AA
    Aileen
    Nov 3, 2025
    5.0
    I needed some help with the new fish we just got. The workers are very knowledgeable, polite and friendly. They also helped me carry the heavy products to my car. I really appreciated it. Thank you! You are the reason why we keep coming back to your store.
  • BS
    Belle S
    Oct 30, 2025
    1.0
    dog grooming review - disregards owners wishes on pet bath treatments and haircut - adding extra expenses after telling the groomer NO and not needed - sprayed so much scent on my one dog that me and my other dog kept sneezing the whole day
  • JL
    Jennifer Lin
    Oct 14, 2025
    5.0
    Very friendly and helpful staff! She answered all our hamster questions and made us feel really welcome. Thank you!

Frequently Asked Questions About Petco

Does the Petco Mira Loma location have a vet hospital?

No, Petco Mira Loma does not have a full-service vet hospital.

Does Petco Mira Loma offer vaccinations?

Yes, Petco Mira Loma provides vaccinations.