Petco

Reviews

• KV

  Kimberly Villalobos

  2 days ago
  3.0
  Was just in and out....didn't have what I was looking for.
• PC

  Pam Cleavenger

  Apr 19, 2026
  1.0
  I have been going to Petco on haun rd to get my hills prescription for my dogs since Sept 2025 and also where I took the prescription and received the card. No problems. I was at register where a new employee was and gave her my card when Lisa who says she is manager and denied my purchase after she stopped the employee to ask what size shirt she needed and then zero'ed in on me. She told me the card was not what I had but I had been going there since Sept to buy. She then told me I had to go get a new prescription from my vet and was not nice about it. Petco can look up my history and see they have been giving me the hills prescription dy kd. Lisa has no business being anyone's manager. I'm a senior manager for customer service and she could not pass the test with me. I've emailed corporate and made a complaint. Petco clinic gave me the card and I had prescription but she refused to look at it. Not happy with service.
• TT

  Tasha Tatum

  Apr 17, 2026
  1.0
  If you buy live bugs - check your bugs before you leave the store. I picked up my order and when I got home to fead my bearded dragon, 3/4 of the hornworms I purchased were dead. I mean dead dead (crispy like they’ve been dead for longer than a few hours). Called customer service and in order to get any type of refund, I had to go back into the store and bring my entire purchase with me.
• JW

  Jamie Williams

  Apr 14, 2026
  3.0
  Store is hard to navigate as there are always carts of unstocked merchandise on aisles and the store feels cramped and hard to locate things. I will say the young man who is cashiering is bright spot in the store…
• JM

  Jim Melendez

  Apr 8, 2026
  5.0
  Great place to shop. The staff is very nice. Big supply of pet items

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