Petco

4.4
457 reviews

About

Pet StorePet supply store
Visit your Martinez Pet Store located at 1170 Arnold Drive for all of your animal nutrition and pet supply needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
1170 Arnold Dr No 115, Martinez, CA
94553, United States

Hours

Reviews

4.3
448 reviews
5 stars
268
4 stars
106
3 stars
50
2 stars
8
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, although some reported instances of rudeness.

Product Variety

The store offers a good selection of pet supplies, including fish and dog products, but some customers noted that certain items were hard to find.

Management Issues

Several reviews highlighted concerns about poor management and specific staff behavior, which negatively impacted customer experiences.

Store Cleanliness

The store is generally described as clean and well-organized, contributing positively to the shopping experience.

Pricing Concerns

Customers expressed that prices are high, which may deter some from shopping there regularly.
  • SR
    Suzanne Rose
    Oct 31, 2025
    5.0
    Found a greater variety of dog coats here & got great Customer Service! Thanks.. Jason ? for finding/exchanging my Charhartt jacket for my Jack Russell Terrier . It looks great on her!
  • SS
    Serna
    Oct 11, 2025
    5.0
    The best for my dog
  • RU
    Rowena Ugalde
    Oct 5, 2025
    5.0
    Emotes were very kind and accommodating
  • AG
    Austin Gentry
    Sep 13, 2025
    1.0
    I’ve never witnessed more terrible management. White guy with a bowl cut and glasses (I believe his name tag said Ty) is the most condescending, rude, and passive aggressive person I’ve met. I’m surprised anyone would hire him, but I guess assistant manager at a petco is the peak of his professional career. I hope upper management can find a way to resolve his incompetence, I’ll be happy to explain to them why he is making that store lose money through lack of hospitality and poor communication skills. But you definitely lost my business as long as he works there. Unsolicited advice: Ty, if you want to leave so quickly then take your last baths at 7:30, but don’t tell me while drying that’s it’s 8pm and I need to ‘wrap it up’. Read the room, I’m drying my dog. That by definition is the act of wrapping up a dog’s bath. God forbid you ever said please.
  • JM
    Joe Metro
    Sep 12, 2025
    5.0
    Friendly and knowledgeable staff. Everything your pet needs!

Frequently Asked Questions About Petco

Does the Petco Martinez location have a vet hospital?

Yes, Petco Martinez has a full-service vet hospital.

Does Petco Martinez offer vaccinations?

Yes, Petco Martinez provides vaccinations.