Unleashed by Petco

4.4
341 reviews

About

Pet Store
Visit your Marina Del Rey Pet Store located at 13411 Washington Blvd for all of your animal nutrition and pet supply needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Unleashed by Petco
13411 Washington Blvd, Marina Del Rey, CA
90292-5658, United States

Hours

Reviews

4.4
340 reviews
5 stars
214
4 stars
79
3 stars
21
2 stars
10
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, although some reported instances of poor service and feeling ignored.

Product Availability

While the store is generally well-stocked, some customers noted issues with specific items being out of stock or mislabelled.

Self-Wash Stations

The self-wash stations received positive feedback for being clean and well-equipped, although some customers expressed frustration with early closing hours.

Pricing Concerns

Several reviews mentioned that prices were higher than online options, leading to dissatisfaction with in-store pricing.

Store Cleanliness

Customers consistently noted that the store was clean and organized, contributing to a pleasant shopping experience.
  • EB
    Esmerala Baez Becerra
    Nov 14, 2025
    5.0
    They are a great staff and under new management amazing with the change in the store ..
  • BB
    Bobacupcakeded
    Sep 28, 2025
    5.0
    This is my favorite Petco/unleashed. every staff member is so professional and helpful. The store is always well stocked and at checkout the clerk always asked me if I need any help with my rewards, etc.. The other Petco in Santa Monica on Wilshire never help me out and their food just for dogs is always either out or in the wrong labeled area so you pick up the wrong food Or leave without it
  • DM
    Deborah Martin
    Sep 19, 2025
    5.0
    I love it that it has self wash puppy stations work soap, an to towels!
  • MB
    Mikey Bello
    Sep 6, 2025
    1.0
    Disappointed and Invisible I walked in hoping to get help finding something for my puppy’s upset tummy, but the experience was anything but welcoming. I watched three employees moving around, one assisting at the register, another floating between aisles, and a third greeting guests as they entered. Not once was I acknowledged. I stood patiently in line, waiting for a chance to ask for help. While I waited, two other customers walked in and were immediately assisted, skipping right past me as if I didn’t exist. I felt like a ghost in plain sight. When I finally said “excuse me,” another guest entered and went straight to the counter. The staff member turned away from me mid-sentence to greet them and ask if they were there for pickup. That was the last of my patiences. walked out, frustrated and unseen.
  • AN
    Amie Nunez
    Sep 1, 2025
    5.0
    Very helpful 👌 understanding of what I needed.

Frequently Asked Questions About Unleashed by Petco

Does the Petco Marina Del Rey location have a vet hospital?

No, Petco Marina Del Rey does not have a full-service vet hospital.

Does Petco Marina Del Rey offer vaccinations?

Yes, Petco Marina Del Rey provides vaccinations.