Shane Veterinary Medical Center was founded in 2008 and has provided families and their beloved pets with compassionate veterinary care. We are a full-service veterinary hospital offering wide-ranging healthcare services for cats and dogs. These include routine wellness exams, vaccinations, diagnostic tests, dental care, and everything else your pet needs as part of their regular veterinary care. We also offer urgent care veterinary services to help ensure that our community's pets in Marina del Rey get the help they need when medical emergencies occur outside of regular business hours.
Mixed reviews on the quality of care provided, with some customers praising the compassionate treatment while others reported negligence and poor outcomes.
Communication Issues
Numerous complaints about poor communication, including lack of follow-up on test results and unresponsive staff.
Staff Attitude
Feedback indicates inconsistency in staff attitudes, with some customers experiencing friendly and caring service, while others reported rudeness and dismissiveness.
Pricing Concerns
Several customers expressed dissatisfaction with perceived price gouging and unnecessary upselling of services.
Emergency Response
Some customers appreciated the clinic's ability to accommodate urgent care needs, while others felt their emergencies were not handled with the necessary urgency.
AH
Alberto Hamonet
Nov 13, 2025
5.0
Thank you doctor DeAtley, you are the best despite Patsy not always appreciating your contributions to his well being. He’s just a grouchy chug 🤪
The whole staff is brilliant, we commute a half hour because we love it here so much and feel so secure in their care.
RT
Ron Take
Oct 12, 2025
5.0
I have to say this place was great and not overpriced for what they did for my pet. Most clinics try to upsell, but they didn’t. Went in for urgent care in a Sunday and didn’t have to wait long.
QQ
QuisJThe5th
Oct 12, 2025
5.0
Great service! Everyone was polite and knowledgeable.
ES
Elina Shaffy
Oct 5, 2025
1.0
The Worst Experience of My Life
If I could give zero stars, I would. This clinic’s negligence killed my 11-year-old Chihuahua, Penelope.
She was brought in for what should have been a simple dental check. Instead, without performing a proper oral exam or waiting for her lab results, the vet injected her with Convenia — a long-acting antibiotic contraindicated for animals with seizures.
I explicitly approved a different medication (Clindamycin), yet they administered Convenia behind closed doors and without my consent. The technician who took her “in the back” was rude, dismissive, and later lied, claiming he wasn’t even there that day. The lack of honesty and empathy was as disturbing as the negligence itself.
Within hours, my sweet girl was gone. The clinic then tried to rewrite the record — no accountability, no compassion, and no answers.
Do not trust this facility. Demand written consent for everything. Never let them take your animal “in the back.”
This wasn’t a mistake. It was reckless, unethical, and deadly.
They charged me $1,000 to kill my dog.
⚠️ Be warned. Protect your fur babies. Don’t let this happen to you.
SG
Selina Gonzalez
Oct 5, 2025
5.0
Amazing. Can’t say enough great things about this clinic. Friendly front staff. Easy to make an appointment. Fast service. Helpful nurse and doctor. So very thankful for their help. They have vaccine clinics and kittie adoptions.
Frequently Asked Questions About Shane Veterinary Medical Center
What are the regular business hours of Shane Veterinary Medical Center?
Shane Veterinary Medical Center is open Monday through Friday from 7:00 AM to 6:00 PM, and on weekends from 8:00 AM to 5:00 PM.
When is Shane Veterinary Medical Center's urgent care available?
After-hours urgent care is available on Monday, Tuesday, and Friday from 5:00 PM to 2:00 AM.
Where is Shane Veterinary Medical Center located?
Shane Veterinary Medical Center is located at 4816 Lincoln Blvd, Marina Del Rey, CA 90292, USA.
What types of veterinary services does Shane Veterinary Medical Center offer?
They offer a full range of services including pet vaccinations, wellness exams, dental care, internal medicine, surgery, diagnostic tests, emergency care, holistic care, acupuncture, herbal medicine, and more for cats and dogs.
Does Shane Veterinary Medical Center provide emergency veterinary care?
Yes, they offer emergency veterinary care during after-hours to support pets needing urgent medical attention in Marina Del Rey.
Is Shane Veterinary Medical Center wheelchair accessible?
Yes, the facility has wheelchair accessible entrances, parking, and restrooms to accommodate all visitors.
How can I make an appointment at Shane Veterinary Medical Center?
You can book appointments online at their website https://shanevet.com/site/book-online or contact them by phone at +1 310-305-7297.
Are there any nearby emergency pet hospitals for additional care?
Yes, the Marina Animal Emergency Center is nearby and provides emergency pet care services, complementing Shane Veterinary Medical Center's after-hours veterinary urgent care.
Can I visit other pet-related services close to Shane Veterinary Medical Center?
Yes, the Animal Dermatology Clinic is located nearby, offering specialized veterinarian services for pets.
What other healthcare facilities are near Shane Veterinary Medical Center?
Nearby healthcare providers include Blake Physical Therapy & Wellness for physical and massage therapy, and Marina View Dentistry for dental care services.