Shane Veterinary Medical Center

4.2
382 reviews

About

Animal HospitalVeterinarianVeterinary Pharmacy
Shane Veterinary Medical Center was founded in 2008 and has provided families and their beloved pets with compassionate veterinary care. We are a full-service veterinary hospital offering wide-ranging healthcare services for cats and dogs. These include routine wellness exams, vaccinations, diagnostic tests, dental care, and everything else your pet needs as part of their regular veterinary care. We also offer urgent care veterinary services to help ensure that our community's pets in Marina del Rey get the help they need when medical emergencies occur outside of regular business hours.

Details

  • RestroomAvailable
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable

Location

Shane Veterinary Medical Center
4816 Lincoln Blvd, Marina Del Rey, CA
90292, United States

Hours

Reviews

4.2
382 reviews
5 stars
282
4 stars
16
3 stars
8
2 stars
13
1 star
63

What are people saying?

AI-generated from recent customer reviews

Quality of Care

Mixed reviews on the quality of care provided, with some customers praising the compassionate treatment while others reported negligence and poor outcomes.

Communication Issues

Numerous complaints about poor communication, including lack of follow-up on test results and unresponsive staff.

Staff Attitude

Feedback indicates inconsistency in staff attitudes, with some customers experiencing friendly and caring service, while others reported rudeness and dismissiveness.

Pricing Concerns

Several customers expressed dissatisfaction with perceived price gouging and unnecessary upselling of services.

Emergency Response

Some customers appreciated the clinic's ability to accommodate urgent care needs, while others felt their emergencies were not handled with the necessary urgency.
  • AH
    Alberto Hamonet
    Nov 13, 2025
    5.0
    Thank you doctor DeAtley, you are the best despite Patsy not always appreciating your contributions to his well being. He’s just a grouchy chug 🤪 The whole staff is brilliant, we commute a half hour because we love it here so much and feel so secure in their care.
  • RT
    Ron Take
    Oct 12, 2025
    5.0
    I have to say this place was great and not overpriced for what they did for my pet. Most clinics try to upsell, but they didn’t. Went in for urgent care in a Sunday and didn’t have to wait long.
  • QQ
    QuisJThe5th
    Oct 12, 2025
    5.0
    Great service! Everyone was polite and knowledgeable.
  • ES
    Elina Shaffy
    Oct 5, 2025
    1.0
    The Worst Experience of My Life If I could give zero stars, I would. This clinic’s negligence killed my 11-year-old Chihuahua, Penelope. She was brought in for what should have been a simple dental check. Instead, without performing a proper oral exam or waiting for her lab results, the vet injected her with Convenia — a long-acting antibiotic contraindicated for animals with seizures. I explicitly approved a different medication (Clindamycin), yet they administered Convenia behind closed doors and without my consent. The technician who took her “in the back” was rude, dismissive, and later lied, claiming he wasn’t even there that day. The lack of honesty and empathy was as disturbing as the negligence itself. Within hours, my sweet girl was gone. The clinic then tried to rewrite the record — no accountability, no compassion, and no answers. Do not trust this facility. Demand written consent for everything. Never let them take your animal “in the back.” This wasn’t a mistake. It was reckless, unethical, and deadly. They charged me $1,000 to kill my dog. ⚠️ Be warned. Protect your fur babies. Don’t let this happen to you.
  • SG
    Selina Gonzalez
    Oct 5, 2025
    5.0
    Amazing. Can’t say enough great things about this clinic. Friendly front staff. Easy to make an appointment. Fast service. Helpful nurse and doctor. So very thankful for their help. They have vaccine clinics and kittie adoptions.

Frequently Asked Questions About Shane Veterinary Medical Center

What are the regular business hours of Shane Veterinary Medical Center?

Shane Veterinary Medical Center is open Monday through Friday from 7:00 AM to 6:00 PM, and on weekends from 8:00 AM to 5:00 PM.

When is Shane Veterinary Medical Center's urgent care available?

After-hours urgent care is available on Monday, Tuesday, and Friday from 5:00 PM to 2:00 AM.