Petco

Reviews

• SM

  Steve Marelich

  2 days ago
  5.0
  Good selection for all pet needs. I like getting litter from the bulk bin and saving a few $
• DC

  Debbie Cann

  3 days ago
  5.0
  Great cashier! Offered to help me load my litter into the car!
• RT

  René Tafolla

  Apr 20, 2026
  5.0
  I love coming to my local store. I always find the food for my pets in stock. Great employees with a great attitude offering help and at the check out.
• JW

  jianjian willard

  Apr 18, 2026
  1.0
  My boyfriend drove all the way to Manteca for an appointment he booked for the weekend but was turned away last minute because he did not have the documents for Sundance for a heart murmur. He was only informed to have the vaccination records. We understand liability but not being informed of this prior to the appointment is a big inconvenience especially since the vet isn’t open on the weekends to retrieve the records they wanted but did not let us know till answering the questionnaire. For a well established company you would think they would have a better system in notifying owners. Just be sure to have all the documentation for all the medical for your dog because they won’t tell until it comes to the appointment !!!
• SS

  S S

  Mar 25, 2026
  1.0
  I had an appointment at 9:30 AM at the Manteca Petco to get my dog groomed and her nails trimmed. Kiki, the manager who was supposed to do the haircut, was very short with me when I asked simple questions. I explained that I did not want the cut too short, and while she showed me a board with options, she said she could not make any guarantees. That part was fine, but the way she spoke to me felt rude and dismissive. I calmly repeated that I just did not want it too short, and she seemed irritated the whole time. I even thought about just getting my dog’s nails trimmed, but her attitude made me uncomfortable. She quickly dismissed me and told me to go to a private salon, even though I had no attitude at all. She also forgot to remove the collar they had put on my dog, and I had to go back into the store to return it. When I asked to speak to a store manager, another employee was also rude. On top of that, no one was warm or welcoming to my dog. They did not greet her or show any kind of friendliness. The staff all seemed unhappy to be there, and it made the whole environment feel off. There were also several large, very hyper dogs around, and my dog is a small 11 pound bichon, which made me nervous. When I asked how they handle grooming with different sized dogs, I did not get a clear answer. Overall, the customer service and environment were very disappointing. I did not feel comfortable leaving my dog there. I will be finding another salon.

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