Business Details
About
Pet StorePet supply store
Visit your Madera Pet Store located at 2140 W. Cleveland Avenue for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
672 reviews
5 stars
388
4 stars
148
3 stars
61
2 stars
19
1 star
56
What are people saying?
AI-generated from recent customer reviews
Grooming Issues
Multiple customers reported poor grooming experiences, including aggressive handling of pets and unsatisfactory results.
Customer Service
Customer service experiences varied widely, with some praising helpful staff while others reported rudeness and lack of assistance.
Store Cleanliness
Several reviews highlighted unsanitary conditions in the store, particularly in restrooms and aquatics sections.
Product Availability
Customers noted that the store often has the items they need, but there were complaints about dead or unhealthy animals and products.
Staff Knowledge
Some employees were praised for their knowledge and helpfulness, particularly in the fish department and grooming services.
- RGRosie G3 days ago4.0Service is good. On line not always working correctly.
- CRCarol Reeves4 days ago5.0Knowledgeable, helpful, considerate service. Showed us how to bring our Petco shopping price down.
- JMJennifer MarkleNov 12, 20252.0The staff is very nice but the fact that there is only one single shopping cart IN THE ENTIRE STORE is absurd. I literally had to wait for it while other people were shopping 2 separate days last week. Do better Petco.
- LFLakeesha FancyNov 10, 20252.0Poor customer service. Associatea just ignore you. They're rude. Prices are too high. Terrible location to visit.
- KMKathy MounceOct 1, 20251.0I would NEVER let a groomer groom my dogs here after seeing what I saw today while standing in line waiting to pay for my stuff. I witnessed a female groomer grooming a Yorkie and the little dog was yelping in pain trying to pull away as to let the groomer know that it was hurting! The groomer just yanked the little dog’s arm very aggressively as though she didn’t care that she was hurting it. I told the cashier that she was hurting that little dog. The groomer must have been down this road before because she came out acting very aggressive with me. Very unprofessional! I believe that if the owner knew how this groomer was treating this dog that they would not be happy about it… I know I wasn’t liking it! Please take your little fur babies somewhere that they will not be abused. 🐶🐾
Frequently Asked Questions About Petco
Does the Petco Madera location have a vet hospital?
Yes, Petco Madera has a full-service vet hospital.
Does Petco Madera offer vaccinations?
Yes, Petco Madera provides vaccinations.
Does Petco Madera offer curbside pickup?
Yes, curbside pickup is available at Petco Madera. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Madera Petco?
Hamster and guinea pig prices vary by location. Call your Madera Petco at 5596649277 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Madera sell dogs?
No, Madera Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
Where is Petco Madera located?
Petco Madera is located at 2140 W Cleveland Ave, Ste 100, Madera, CA 93637.
What are the operating hours of Petco Madera?
Petco Madera is open Monday through Saturday from 9:00 AM to 9:00 PM and Sunday from 10:00 AM to 7:00 PM.
Does Petco Madera have veterinary services?
Yes, Petco Madera has a full-service vet hospital and provides vaccinations for pets.
Is curbside pickup available at Petco Madera?
Yes, curbside pickup is available at Petco Madera for eligible products.
Does Petco Madera sell dogs or cats?
No, Petco Madera does not sell dogs or cats but offers opportunities to meet adoptable pets through the Petco Love program with local animal welfare organizations.
What types of pet products and services does Petco Madera offer?
Petco Madera offers premium pet foods, grooming, expert training, vaccination services, and other pet care products.
Are there any nearby clothing stores near Petco Madera?
Yes, 'The Children's Place' and 'Big 5 Sporting Goods' are nearby clothing stores where customers can shop before or after visiting Petco Madera.
Where can customers find ice cream near Petco Madera?
Nearby ice cream shops include 'Cold Stone Creamery' and 'Cold Stone, Madera' that customers can visit for a treat after shopping at Petco.
What health-related services are near Petco Madera?
Nearby health services include 'PRO~PT Physical Therapy Madera' and 'John R Row DDS' dental clinic for physical therapy and dental care.
Does Petco Madera offer same-day delivery?
Yes, Petco Madera offers same-day delivery services for eligible products.