Business Details
About
Pet StorePet supply store
Visit your Los Banos Pet Store located at 1429 W. Pacheco Blvd. for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.4
681 reviews
5 stars
447
4 stars
127
3 stars
49
2 stars
19
1 star
39
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others, particularly the general manager, received criticism for rudeness and poor treatment of customers.
Grooming Experience
Grooming services received both positive and negative reviews; some customers were very satisfied with the grooming, while others reported issues such as improper cuts and burns on their pets.
Product Availability
Customers noted that the store is generally well-stocked, but there were complaints about limited supplies and difficulty finding specific items.
Pricing Issues
Several reviews mentioned concerns about pricing, including being overcharged and feeling that some products were too expensive.
Store Environment
The store is often described as clean and organized, contributing to a pleasant shopping experience for many customers.
- CBCristyle BaeNov 15, 20254.0Good store,good customer service. Had a issue of our brand of food switching ingredients and that's a big issue for cats .
- JCJoni ConcepcionNov 15, 20255.0Employees are always greets me and helpful.
- SCShannon CombsNov 4, 20255.0The staff was great!
- CCCarinaOct 5, 20251.0Really wish there were more pet stores here in Los Banos. I have a dog and we started 3 aquariums and now have a ball python that wasn't able to stay in it's previous home. We are new to Los Banos so figured Petco would be great to go to for the care of our pets. We always go in with a smile and some of the people who work there are nice and make it a good experience but that general manager is something else. She answers the phone in a rude manner when I call. When I go in person she is always really rude like she doesn't like happy people and wants everyone to match her mood. I called today and went in and the first lady to help me was really nice and helpful but she didn't have her keys so she asked the general manager to finish helping me and that's when the manager, I think her name is Heather, started being rude and saying all females are then she mumbled she was clearly upset with me because I was in a good mood. They have cameras. I've never seen her or met her other than being a happy customer there but I've gone in about 5 times now while she's working and she's just so unpleasant. If she's such a great asset to the company to be the general manager maybe they should keep her away from the customers and let the friendly, happy employees help them instead. But her and the regular customers just don't seem to mix. Maybe another pet store will open up though in town and we will have more options but for now I guess driving to other cities for their pet stores will be the best bet unfortunately.
- KCKelli CaperonOct 1, 20252.0Horrible experience. Don't shop at this location UNLESS you enjoy being overcharged and treated poorly . Been doing business at this location for awhile. Never had a problem with petco honoring an online price in store before. Purchased a case of wet puppy food like any other time.. Was told by an employee who later stated he was the supervisor that they can not price match any online petco price unless I could show proof. As my husband started to put the case of wet dog food on the counter to go out to the car to get his phone so he could show the proof of online price the same employee grabs the case of food from my husband as if my husband was about to run out the store with the case of food. The employee/supervisor then tells my husband they have had alot of theft as he's reaching for the case of food. No need to act that way to a customer who spends a lot of money on a monthly basis at this location. Then show proof of the online price. Then was told by the employee/supervisor that he STILL cant give it to us at that price. Had to scan all 24 cans of dog food one by one because the employee just knew some shady stuff was happening. SMH then over charged us $20.00. 24 cans of dog food should have been $78.92. We were charged $98.92. Called corporate to file complaint and was told that they were sorry. What did I wantvto happen out of this. Well starters I want the $20.00 that i was overcharged. I definitely won't be back to do business at a place that they stereotype their customers especially repeating customers. As they have such a theft problem that they " just assume every customer is a theif". I dont appreciate being overcharged even after showing proof. I would rather take my business else where.
Frequently Asked Questions About Petco
Does the Petco Los Banos location have a vet hospital?
Yes, Petco Los Banos has a full-service vet hospital.
Does Petco Los Banos offer vaccinations?
Yes, Petco Los Banos provides vaccinations.
Does Petco Los Banos offer curbside pickup?
Yes, curbside pickup is available at Petco Los Banos. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Los Banos Petco?
Hamster and guinea pig prices vary by location. Call your Los Banos Petco at 2098276813 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Los Banos sell dogs?
No, Los Banos Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What services does Petco Los Banos offer for pet care?
Petco Los Banos offers premium pet foods, expert training, grooming, and vaccination services to ensure healthy and happy pets.
Does Petco Los Banos have a full-service veterinary hospital?
Yes, Petco Los Banos operates a full-service veterinary hospital for your pet's health needs.
Are vaccinations available at Petco Los Banos?
Yes, vaccination services are provided at the Petco Los Banos location.
Is curbside pickup available at Petco Los Banos?
Yes, curbside pickup is available for eligible products at Petco Los Banos to provide a convenient shopping experience.
Does Petco Los Banos sell dogs or cats?
No, Petco Los Banos does not sell dogs or cats, but offers adoption options through the Petco Love program in partnership with local animal welfare organizations.
What are the operating hours for Petco Los Banos?
Petco Los Banos is open Monday through Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 7:00 PM.
How can I schedule a veterinary appointment at Petco Los Banos?
You can book a veterinary appointment online through Petco's booking page for the Los Banos location.
What payment methods are accepted at Petco Los Banos?
Petco Los Banos accepts debit cards, credit cards, and mobile NFC payments; cash is not required.
What nearby places can customers visit before or after shopping at Petco Los Banos?
Customers can enjoy nearby places like Starbucks for coffee, Sourdough & Co. Los Banos for sandwiches, or See’s Candies for gifts, making it convenient to combine pet shopping with other errands or treats.
Are there any pet-related nearby places near Petco Los Banos for additional services?
Yes, nearby Petco Los Banos is the Vetco Vaccination Clinic, which offers pet training, vaccinations, and other pet services that complement your visit to Petco.