Petco

4.4
703 reviews

About

Pet StorePet supply storePetco
Visit your Los Banos Pet Store located at 1429 W. Pacheco Blvd. for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
1429 W Pacheco Blvd, Los Banos, CA
93635-7806, United States

Hours

Reviews

4.3
688 reviews
5 stars
451
4 stars
127
3 stars
49
2 stars
20
1 star
41

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others, particularly a manager, received criticism for rudeness and unprofessional behavior.

Store Condition

Several customers reported that the store was dirty and unorganized, with some animal enclosures in poor condition.

Grooming Experiences

Grooming services received mixed reviews; while some customers praised specific groomers for their excellent work, others reported serious issues, including injuries to pets.

Product Availability

Customers appreciated the variety of products available, but some noted issues with stock levels and the timely restocking of shelves.
  • PB
    Paul Bryant
    Dec 15, 2025
    1.0
    My experience at the petco in Los Banos was very upsetting. Both the manager and the worker I for her name the red head one . I took my son in on December 14, 2025 to purchase a genie pig for Christmas for my son and the coworker and manager were very very rude to my son and I. She would not allow me to purchase a genie pig unless I purchase the cage that she requires and I wanted a different cage so she started getting very upset and stated that she was getting upset because I would not purchase the cage she wanted me to. In front on my child and he had to see her very uncomfortable way towards me and my son never again will I step foot in that place that girl needs to be fired . Very unprofessional and uncomfortable..
  • AM
    Allie M
    Dec 10, 2025
    1.0
    Went in to look at the animals and i was taken aback when i saw the condition of the store. It was so dirty and unorganized, and this is just where the animals were. Some of the enclosures were dirty with poop in or around. I was just shocked especially because there were 3 employees in front of the store just standing there, one of them on their phones. I’m not sure if this is normal for Petco standards but it feels wrong on many levels. I mean look at how sad that parakeet enclosure it lol.
  • KS
    Kate Strauch
    Dec 5, 2025
    5.0
    Day or night the staff is awesome. I love the store and the people who work there.
  • CB
    Cristyle Bae
    Nov 15, 2025
    4.0
    Good store,good customer service. Had a issue of our brand of food switching ingredients and that's a big issue for cats .
  • JC
    Joni Concepcion
    Nov 15, 2025
    5.0
    Employees are always greets me and helpful.

Frequently Asked Questions About Petco

Does the Petco Los Banos location have a vet hospital?

Yes, Petco Los Banos has a full-service vet hospital.

Does Petco Los Banos offer vaccinations?

Yes, Petco Los Banos provides vaccinations.