Certified by Western Animal Hospital • Mar 01, 2026
Reviews
3.7
554 reviews
5 stars
305
4 stars
67
3 stars
19
2 stars
19
1 star
144
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
While many customers praised the staff for being friendly and caring, there were numerous complaints about unprofessional behavior, particularly from front desk staff and Dr. Kim, who was described as rude and dismissive.
Quality of Care
Several reviews highlighted the thoroughness and compassion of the veterinarians, particularly in emergency situations, while others reported negligence and misdiagnosis leading to severe consequences for pets.
Pricing Transparency
Customers expressed frustration over unexpected charges and high costs for services, with some feeling that the clinic prioritized profit over pet care.
Facility Cleanliness
The clinic was frequently noted for its clean and modern environment, contributing to a positive experience for many pet owners.
Communication Issues
Multiple reviews pointed out poor communication regarding treatment options, costs, and follow-up care, leading to confusion and dissatisfaction among clients.
GS
Gloria Sandoval
Feb 22, 2026
5.0
Dr. Kim was amazing, answer all my questions. She's explained everything very thoroughly with no hesitations. After calling different places, they were able to take me in on the same day. My baby🐱 is home recovering with couple of stitches. Price was reasonable. Everyone there is so friendly, felt very welcomed right when I walked in. Thank you for everything. Once again, you are all amazing.
RZ
Roger Zapata
Feb 22, 2026
5.0
my go to place for all my pets medical needs! All the staff members are super accommodating and friendly and of course answer any concerns I have! Dr Kim is super caring and has my dog feeling at ease and welcomed during every visit! Me and dog thank you guys for your service! 10/10!
JR
Jose Maria Rey
Feb 20, 2026
5.0
Here because these reviews are weird but my dog's vet is not... The girls there always take the time to explain everything and make ME feel better because I know what is actually going on with my dog, especially the pretty girl with the curly hair and glasses :) They gave me options, prices and time to decide. My dog needed bloodwork and x-rays because I know she ate something weird during her walk... Thank God we were able to get results ASAP and get her the meds she needed... her puking was non stop and that all changed going home from the vet.
But if you don't take my word for it then I guess more space for my dog when I need it. Honestly just feels better as an owner that can get the help I need pretty quick.
JJ
Janeth
Feb 20, 2026
5.0
⭐️⭐️⭐️⭐️⭐️ Five-Star Review
I cannot say enough wonderful things about this veterinary hospital. From the moment you walk through the doors, you are greeted with a warm, welcoming environment that immediately puts both pets and their owners at ease. The staff is truly exceptional—professional, caring, compassionate, and incredibly reliable. Every interaction feels genuine, and it’s clear that they are deeply committed to the health and well-being of every animal they care for.
The veterinarians take the time to listen carefully, explain procedures and options thoroughly, and answer questions with patience and kindness. You never feel rushed, and you always feel confident that your pet is receiving the best possible care. The support staff is equally impressive—organized, attentive, and always willing to go the extra mile to ensure appointments run smoothly.
The facility itself is outstanding. It is extremely clean, well-maintained, and efficiently run. Appointments are handled in a timely manner, wait times are minimal, and everything from check-in to checkout is seamless. The cleanliness of the hospital is immediately noticeable and very reassuring, reflecting the high standards they uphold in all aspects of care.
What truly sets this veterinary hospital apart is the compassion they show—not only to the pets but to their owners as well. They understand how important our animals are to us and treat them like family. It is a welcoming, inclusive space where everyone feels respected, supported, and cared for.
I wholeheartedly trust this veterinary hospital and highly recommend it to anyone looking for exceptional veterinary care. Knowing that my pet is in such capable, loving hands gives me complete peace of mind. An absolutely outstanding experience from start to finish!
KK
Katherine
Feb 20, 2026
5.0
I have been bringing my pets to Western Animal Hospital and have consistently had a very positive experience. The clinic is clean, well organized, and runs very efficiently, which I really appreciate as a pet owner with a busy schedule.
The doctors are thorough and take the time to explain the diagnosis, treatment options, and next steps in a clear and honest way. I never feel rushed during the visit, and all of my questions are answered with patience and professionalism. It is clear that they truly care about the animals they treat.
The staff is kind, attentive, and very gentle with pets, even those that are anxious or nervous. My cat usually gets stressed at the vet, but the team handled everything calmly and compassionately, which made a big difference.
I also value that the hospital is equipped to handle a wide range of services, from routine check-ups and vaccinations to more complex medical care. It gives me peace of mind knowing I can rely on one trusted hospital for both preventive care and treatment when needed.
Overall, Western Animal Hospital is a trustworthy, compassionate, and professional veterinary clinic. I highly recommend it to anyone looking for a reliable vet who genuinely prioritizes the health and well-being of their pets.
Frequently Asked Questions About Western Animal Hospital
What are your hours of operation?
Western Animal Hospital operates Monday through Friday from 8:00 am to 7:00 pm. On Saturdays, we are open from 8:00 am to 6:00 pm, and on Sundays, we provide services from 10:00 am to 2:00 pm. We are closed on the last Sunday of the month.
Where is Western Animal Hospital located in Los Angeles?
Our new state-of-the-art facility is located at 1803 S. Western Ave., Los Angeles, CA 90006. We are conveniently situated to serve pet owners throughout the city, providing accessible and compassionate veterinary care.
What veterinary services do you offer?
We provide comprehensive veterinary care for dogs and cats, including spay and neuter surgeries, vaccinations, wellness exams, professional dental cleanings with complimentary yearly dental exams, an in-house pharmacy, access to specialists, digital radiography, in-house laboratory diagnostics, and emergency and urgent care during our operational hours.
What are the benefits of spaying or neutering my pet?
Spaying or neutering your pet can extend their lifespan by 1-3 years for dogs and 3-5 years for cats. It also helps reduce behavioral issues such as roaming and marking, decreases the risk of reproductive cancers, and aids in controlling the stray animal population in Los Angeles.
What should I know about post-operative care after spay/neuter surgery?
For optimal recovery after spay/neuter surgery, adhere to pain medication instructions strictly, maintain regular feeding habits unless advised otherwise, keep bedding clean and dry, limit activity for approximately two weeks, prevent licking of the incision site, and monitor for signs of concern such as lethargy, loss of appetite, or discharge. Contact us promptly if you have any concerns.
Do you have an in-house pharmacy and diagnostic facility?
Yes, Western Animal Hospital is equipped with an in-house pharmacy for convenient medication access. We also have digital X-ray capabilities and an in-house diagnostic laboratory to support efficient and accurate health assessments for your pets.
What can I expect during my pet's first visit?
During your pet's initial visit, we will conduct a thorough examination and ensure all necessary vaccinations are up-to-date. Dr. Kim will provide guidance on nutrition, exercise, and home dental care practices. We will also discuss preventive options, including spay/neuter procedures for pets not intended for breeding.
What are the hours of operation for Western Animal Hospital?
Western Animal Hospital is open Monday through Friday from 8:00 am to 7:00 pm, Saturdays from 8:00 am to 6:00 pm, and Sundays from 10:00 am to 2:00 pm. The hospital is closed on the last Sunday of every month.
Where is Western Animal Hospital located?
Western Animal Hospital is located at 1803 South Western Avenue, Los Angeles, CA 90006.
What veterinary services does Western Animal Hospital provide?
We offer comprehensive veterinary care including spay/neuter surgeries, vaccinations, wellness exams, dental cleanings with yearly exams, in-house pharmacy, digital radiography, laboratory diagnostics, and emergency/urgent care during operational hours.
What are the benefits of spaying or neutering my pet at Western Animal Hospital?
Spaying or neutering can extend your pet's lifespan by several years, reduce behavioral issues like roaming and marking, lower reproductive cancer risks, and help control the stray animal population in Los Angeles.
Does Western Animal Hospital have an in-house pharmacy and diagnostic services?
Yes, we have an in-house pharmacy and provide digital X-rays and laboratory diagnostic testing to ensure efficient, accurate care for your pets.
What should I expect during my pet's first visit?
During the initial visit, your pet will undergo a thorough exam, vaccinations will be checked or administered, and guidance on nutrition, exercise, and dental care will be provided by Dr. Kim. Preventive options including spay/neuter procedures will also be discussed.
Are there any important closures or holiday hours to be aware of?
Western Animal Hospital is closed on major holidays such as Thanksgiving, Christmas, New Year's Day, Memorial Day, and Independence Day, as well as the last Sunday of every month.
Can I find any pet-related stores near Western Animal Hospital?
Yes, nearby pet-related stores include Hi Paw Treats, which offers pet supplies, located near the hospital for convenient shopping before or after your visit.
What food options are available near Western Animal Hospital if I want to grab a bite after my appointment?
Nearby food options include McDonald's, Subway, WaBa Grill for fast food, Kay Kay Chinese Food for Asian cuisine, and Winchell's Donut House for coffee and snacks, all within easy reach of the hospital.
Are there any other services or points of interest near Western Animal Hospital I should know about?
Yes, nearby you can find services like Smith Pharmacy for your medication needs, United Dental Office for dental care, nearby colleges such as Underwood University and Sierra States University, as well as community centers like United Neighborhoods Neighborhood Council that provide additional local resources.
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Certified March 01, 2026Yext Knowledge Graph
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