Petco

4.4
870 reviews

About

Pet StorePet supply store
Visit your Los Angeles Pet Store located at 8801 South Sepulveda Blvd for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
8801 S Sepulveda Blvd, Los Angeles, CA
90045, United States

Hours

Reviews

4.4
856 reviews
5 stars
582
4 stars
150
3 stars
58
2 stars
24
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, often going above and beyond to assist.

Product Availability

The store is generally well-stocked, but some customers expressed disappointment with the limited selection of cat food and other specific items.

Grooming Services

While some customers had positive experiences with grooming, others reported unprofessional behavior from groomers, leading to dissatisfaction.

Pricing Concerns

Several reviews mentioned high prices for products, with some customers comparing them unfavorably to competitors.

Store Environment

The store was described as clean and welcoming, although some customers noted issues with disorganization and staff availability during busy times.
  • LR
    Lorena Romo
    6 days ago
    5.0
    Petco has everything I need. I just started 2 betta tanks. Gabriel at the Westchester store was very helpful. I was becoming overwhelmed. He knew how to handle a stressed out customer.
  • JK
    Jennifer K.
    Nov 15, 2025
    5.0
    The staff at this store literally saved my dog's life. We were at the Vetco Clinic on the rainiest Saturday morning LA has seen in long time. They were finishing up Milo's vaccinations and he slipped out of his collar while on the leash I was holding. He was already a bit nervous and the rain didn't help. He ran straight for the front door and slipped out just as they activated the emergency door closure system (which is great that Petco has this). He ran into the parking lot and La Tijera and with oncoming cars in the pouring rain. The staff and I chased him for several long blocks and literally sprinted till we couldn't breathe. They were all helping and yelling to stop cars, it was mayhem. One of the staff (Ashley) ran like a champ and caught up to Milo first and held him in place till we could catch up. One staff member even got in his truck, just in case it turned into a long distance chase. Even the other customers tried to help and block him. This is literally the best staff and community that cares about pets and willing to go the extra mile to help catch my loose and freaked out dog. The vet (Erica, I think) was awesome, Ashley, Amy, Aolani, two of the guys whose names I didn't get, and the cashier, Rachel, too. I am eternally grateful to all of them as this could've turned into an incredibly sad day, as any dog parent could imagine. This group of people deserve every commendation possible for their incredible effort and heart. I am so deeply humbled and indebted to them. Is five stars enough? I would give the staff at this store and the clinic a thousand stars if I could. Thank you!!
  • SC
    something 2 consider
    Oct 30, 2025
    5.0
    The staff was extremely patient and professional.
  • AM
    Audrey M
    Oct 27, 2025
    5.0
    The staff at this location are the best! Very helpful and personal!
  • JA
    Joyce A
    Oct 18, 2025
    5.0
    The store is well stocked and the customer service is top notch!

Frequently Asked Questions About Petco

Does the Petco Los Angeles location have a vet hospital?

Yes, Petco Los Angeles has a full-service vet hospital.

Does Petco Los Angeles offer vaccinations?

Yes, Petco Los Angeles provides vaccinations.