Petco

4.3
1065 reviews

About

Pet supply store
Visit your Los Angeles Pet Store located at 850 S. Hope St. for all of your animal nutrition and pet supply needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
850 S Hope St, Los Angeles, CA
90017, United States

Hours

Reviews

4.3
1,054 reviews
5 stars
664
4 stars
201
3 stars
90
2 stars
36
1 star
63

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly, helpful, and knowledgeable.

Service Quality

While some experiences were positive, there were notable complaints about poor customer service and unprofessional behavior from certain staff members.

Product Availability

Customers expressed frustration over limited stock and inventory issues, particularly for specific pet supplies.

Cleanliness

The store was frequently described as clean and well-maintained, with a pleasant shopping environment.

Training Classes

Feedback on puppy training classes was mixed, with some customers disappointed by the lack of engagement from trainers.
  • PH
    Preshes Harmon
    Nov 11, 2025
    4.0
    The store is small and when they conduct dog training, part of yhe store walkway is closed off making it even more obnoxious to maneuver around.
  • DM
    Desirey Martinez
    Nov 11, 2025
    1.0
    Please tell me how I am supoose to take 2-3 refill bins of cat litter out to the parking alot in one hand.... safe to say a shopping cart would b nice only the employee with the plugs came iut aggressively and told me not to do this again.... RUDELY like okay since you work here please help me take this to my car since I cant take the cart out of the store
  • DD
    Dani
    Nov 8, 2025
    5.0
    I was in and out. My Belgian Malinios got her last vacciny for the year.
  • TL
    The Haus of Legends
    Oct 23, 2025
    5.0
    The service is great! The staff are very friendly and knowledgeable. I was able to make an appointment easily by phone for the vaccine clinic. We arrived early for our appointment but we were promptly checked in. The staff handled my Sasha with care and made the whole process very comfortable for her. The prices were reasonable and worth the money. I highly recommend Petco Vaccine Clinic and the Petco Staff.
  • CY
    Cleo Yang
    Oct 18, 2025
    1.0
    I was really looking forward to this puppy training class, but unfortunately, it turned out to be a disappointing experience. Our trainer, Nancy, didn’t seem very engaged or professional during the session. She spent about 25 minutes chatting before even meeting my puppy, and when she finally did, she seemed a bit distant and not very interactive. During the class, she only spent a few minutes actually guiding or working with my puppy, and the rest of the time, it felt like my boyfriend and I were doing most of the training on our own. We were hoping for more hands-on instruction and feedback. I understand every trainer has their own style, but I wish the session had been more focused on the puppy and practical training rather than casual conversation.

Frequently Asked Questions About Petco

Does the Petco Los Angeles location have a vet hospital?

Yes, Petco Los Angeles has a full-service vet hospital.

Does Petco Los Angeles offer vaccinations?

Yes, Petco Los Angeles provides vaccinations.