Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Keeping pets and people safe is our top priority. COVID-19 may affect hospital hours, scheduling and services at some locations. Please know we are doing our best to minimize any inconvenience and thank you for bearing with us — please call ahead so we can ensure your pet’s needs can be met and advise you on next steps. If you’re a Banfield Optimum Wellness Plan® client, you can connect with a veterinarian 24/7 via Vet Chat™ through the Banfield app for general pet care advice and triage support.
Details
- Requires appointmentAvailable
- RestroomAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.3
129 reviews
5 stars
95
4 stars
12
3 stars
4
2 stars
3
1 star
15
- TMTRUMOCA MOCATRUOct 8, 20252.0Staff is nice but actual customer service is lacking. Appts are pointless (so keep your day open) as they will have your pet for hours for simple visits. I have to call for updates because I won't receive any. Afterwards it is very difficult to speak to the actual vet.
- JBJamie BainesSep 15, 20255.0Great cs ,staff and services
- HCHeather CohenSep 15, 20251.0I made an appointment for in office visit for one vaccination. When I arrived, there had been an emergency surgery (which I completely understand) and the tech was out to lunch so there was no one to do my appointment. A phone call to say they were behind and couldn't keep the appointment was all that was required but didn't happen.
- APAlaina PorrJul 17, 20251.0Not a fan of the drop off method. It’s a lot of unnecessary stress for pets and for an appointment that should only take 30 minutes why ask a client to plan their whole day around a call for pick up. I understand in an emergency/urgent care situation but don’t set regular appointments if the doctor isn’t available. I don’t appreciate being quoted over a thousand for all of these tests when my pet hasn’t even been seen.
- TPTina PackJul 8, 20255.0There so very good with my Lucky, I rescued her from a wonderful man who saved her off the streets of Los Angeles, he realized he couldn't keep her cause he already had cats and a backyard construction, I went and picked her up and I still stay in touch with the gentleman. Banfield took care of her and continues too. There so good and nice to her. Thank you for being so good to all animals and especially mine.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I drop off my pet to avoid contact?
We’re empowering our hospital teams to do what’s right for themselves, their clients and communities by taking a series of precautions from encouraging drop-offs to increasing cleaning protocols. Please call the clinic for more information.
Is this clinic open?
Hospital hours and services vary at some locations. If your pet requires immediate care, please call ahead so we can ensure your pet’s needs can be met and advise you on next steps. If you’re a Banfield Optimum Wellness Plan® client, you can connect with a veterinarian anytime, day or night, via Vet Chat™ through the Banfield app for general pet care advice and triage support.
What steps are you taking to keep pets and people safe right now?
We’re constantly evaluating the situation, and we’re empowering our hospital teams to do what’s right for themselves, their clients and communities by taking a series of precautions from encouraging drop-offs to increasing cleaning protocols. We’re also encouraging our Optimum Wellness Plan® clients to connect with a veterinarian 24/7 via our telehealth service Vet Chat™ through the Banfield app. Please call ahead to help our teams prepare.
What medical care are you able to provide right now?
COVID-19 may affect veterinary services offered at some locations. If your pet requires medical attention or care, please call your hospital directly, so the team can confirm availability and advise on next steps.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What are the regular operating hours of Banfield Pet Hospital in Long Beach Spring St?
Banfield Pet Hospital is typically open Monday, Wednesday, Thursday, Friday, and Saturday from 7:00 AM to 5:30 PM, Tuesday from 7:00 AM to 4:00 PM, and closed on Sundays and certain holidays.
Can I schedule appointments online for Banfield Pet Hospital?
Yes, you can schedule appointments online via the Banfield website or through their app using the provided online booking links.
Does Banfield Pet Hospital offer emergency care services?
No, Banfield does not provide emergency care services. You can call during hospital hours for urgent care advice or referrals. For emergencies outside hours, please contact your local emergency hospital.
Are there COVID-19 related precautions at Banfield Pet Hospital?
Yes, Banfield is taking precautions including encouraging drop-offs, increasing cleaning protocols, and offering telehealth Vet Chat™ services via their app to keep pets and people safe.
What preventive pet health care services does Banfield offer?
Banfield offers preventive care such as vaccinations, dental care, parasite control, nutritional and behavioral counseling, and comprehensive examinations.
What is the Optimum Wellness Plan and how can I pay for it?
The Optimum Wellness Plan includes annual exams, vaccines, diagnostics, nutrition, and dental care. Payments can be spread monthly via automatic withdrawals or paid in full at enrollment.
Where is Banfield Pet Hospital located in Long Beach?
Banfield Pet Hospital is located at 5929 E. Spring St, Long Beach, CA 90808, USA.
What nearby places can I visit before or after my pet's appointment at Banfield?
Nearby places include Cassidy's Corner Cafe for a bite, Local Grind Coffee + Cafe or Starbucks for coffee, and Pavilions pharmacy for shopping needs.
Are there video game stores near Banfield Pet Hospital where I can spend time while waiting?
Yes, Gameplay Long Beach, GAMEPLAY, and GameStop are nearby video game stores where you can shop or browse games while waiting.
What transportation or convenience stores are nearby Banfield Pet Hospital that might help with accessibility?
Circle K convenience stores and gas stations are close by to assist with fueling or quick purchases, making it easier to visit Banfield Pet Hospital.