Petco

4.0
651 reviews

About

Pet StorePet supply storePetco
Visit your Lompoc Pet Store located at 717 North H Street for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
717 N H St, Lompoc, CA
93436, United States

Hours

Reviews

4.1
636 reviews
5 stars
334
4 stars
146
3 stars
74
2 stars
20
1 star
62

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while many customers praised the helpfulness and friendliness of employees, several reviews highlighted rude behavior from management and some staff.

Grooming Services

Grooming experiences vary significantly; some customers had excellent experiences with specific groomers, while others reported poor service and unprofessional behavior.

Store Conditions

The store is generally described as clean and well-organized, but there are complaints about high prices and issues with product availability.

Management Issues

Several reviews pointed out problems with management, including unprofessional behavior and poor customer service, which negatively impacted customer experiences.
  • AB
    Angela Barrera
    Dec 28, 2025
    1.0
    Assistant Manager Taylor is extremely rude. Tried to purchase two birds was told by him that he wouldn't sell me the birds until I had my bigger cage set up . Told my daughter he would hold two birds for her, guaranteed her he would not allow anyone to purchase them while she went home to set up her new cage. Returned to purchase the birds and he had already sold them . Then he refused to sell my already upset child another bird because he couldn't take accountability for his actions. I was told he's refusing to sell me a bird for me to drive to Santa Maria to purchase a bird. My daughter left heartbroken in tears and now has an empty cage setup with no bird .
  • SG
    Sydney Greer
    Dec 5, 2025
    1.0
    In our local store (Lompoc) they don't accept pick up purchases online, or deliveries for Phresh cat litter. I purchase 5 bags monthly. Im a senior and need the assistance and the on-line purchase seems to be a tad less expensive which also assists my budget. Not helpful. Can anything be done to change this.
  • MM
    Mara Mittleman
    Dec 4, 2025
    5.0
    They were verry helpful good customer service
  • LL
    Luci Lynn Libra
    Nov 22, 2025
    1.0
    The balding guy who works here is very rude. I will not be back to this store. I just wanted to buy a goldfish and he was super angry and said I couldn’t buy one. I don’t understand why he was so angry about a goldfish.. but I won’t ever go back in this store.
  • JP
    Jackolynn Pfeifer
    Nov 3, 2025
    5.0
    I didn’t realize this Petco location doesn’t allow the carts to go outside of the store. I was about to ask if I could pull my car up to the curb to load up when Angel appeared and took my two bags of 40lb cat litter to the car for me. He was very polite and sweet, but I wish the store could save his back (and other employees) by letting us take our carts outside

Frequently Asked Questions About Petco

Does the Petco Lompoc location have a vet hospital?

No, Petco Lompoc does not have a full-service vet hospital.

Does Petco Lompoc offer vaccinations?

Yes, Petco Lompoc provides vaccinations.