Banfield Pet Hospital® - Lakewood provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
The staff is consistently described as friendly, caring, and attentive to both pets and their owners.
Customer Service
While many reviews praise the service, there are notable complaints about poor communication and long wait times.
Pricing Concerns
Several customers expressed dissatisfaction with pricing transparency and felt pressured into wellness plans that were costly.
Quality of Care
Most reviews highlight the quality of veterinary care, though some customers reported feeling their pets' issues were not adequately addressed.
Appointment Availability
Customers appreciate the ability to get last-minute appointments, but some experienced difficulties in scheduling.
WC
Wendy Caballero
Nov 12, 2025
5.0
First time taking my dog there and it was an excellent experience the staff is friendly. The Vet called me and went into detail with everything.
AF
Amanda F
Nov 4, 2025
3.0
I had an appointment for a heart worm shot at 8:30, got there at 8:10 and didn’t leave till 10:25. Everyone was really nice, the lobby was clean but their time management skills are lacking. In the past I’ve gotten this same shot and heart worm test done in less than an hour. I don’t know why a heart worm test and shot needs to take 2 hours…
I’ve been to other Banfield locations and even parking lot mobile clinics and it has never taken this long
NP
Nelson Abella Yoyang (Yoyang Bisayang Pinoy)
Oct 2, 2025
5.0
Banfield Lakewood team! Thank you for taking care of my 🐶 pup! Thank you for your excellent care!
KW
Karen Woullard
Sep 16, 2025
5.0
All of the staff was wonderful and gave great service for both of my fur babies! Highly recommended taking your lil furry baby there for great care.
JR
Joselyn Rivera
Sep 15, 2025
5.0
My favorite vet! I love Banfield overall, but I love that I can always trust this location to have last minute appointments. There are times where my pet has had an emergency or urgent need, and they are always happy to accommodate him. Everyone is supper friendly, and I like that I don't have to go through a store to get there. Conveniently next to Daiso for me to browse while I wait for my pet to be ready.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What types of veterinary services does Banfield Pet Hospital in Lakewood offer?
Banfield Pet Hospital offers services including preventive care, nutrition advice, parasite control, vaccinations, dental care, spay/neuter, end of life care, microchipping, and DNA testing.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield Pet Hospital does not provide emergency care, but you can call during hospital hours for urgent care advice and referrals. For emergencies outside these hours, please contact a local emergency hospital.
What is an Optimum Wellness Plan at Banfield Pet Hospital?
The Optimum Wellness Plan provides annual preventive care including exams, vaccines, diagnostics, nutrition consultations, and dental care. It is not insurance but offers discounts on treatments and renews annually unless paid in full.
How can I pay for the Optimum Wellness Plan?
Payments can be spread over 12 months with automatic withdrawals from a bank account or credit card, or paid in full at enrollment for convenience.
What types of appointments are available at Banfield Pet Hospital?
Available appointments include in-room visits, drop-off appointments where you leave your pet and are contacted when ready, and virtual visits for Optimum Wellness Plan clients.
How can I schedule an appointment at Banfield Pet Hospital?
You can schedule appointments online via the provided Banfield website link or mobile app for convenience.
What are the hospital hours for Banfield Pet Hospital in Lakewood?
The hospital is open Monday through Saturday from 8:00 AM to 5:30 PM and closed on Sundays and major holidays.
Are there places near Banfield Pet Hospital where I can shop or get other services while waiting?
Yes, nearby places include Pavilions Market LW and Vons for groceries, Sally Beauty for beauty supplies, and Lakewood Ace Hardware for building supplies.
Are there salons or spas near Banfield Pet Hospital where I can relax before or after my pet's appointment?
Nearby salons and spas include Hair By Emeli Alarcon, Shelby Ranson HAIR, DNA Salon, Moda Nails and Spa, and Joy Foot Spa.
If I need urgent medical care near Banfield Pet Hospital, where can I go?
Urgent Care Pros, located nearby, provides emergency medical services if you require urgent care.