Banfield Pet Hospital

4.3
157 reviews
man with a dog

About

VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Lakewood provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.

Details

  • Requires appointmentAvailable
  • RestroomAvailable
  • Wheelchair accessible restroomAvailable

Location

Banfield Pet Hospital
5468 Woodruff Ave, Lakewood, CA
90713, United States

Hours

Reviews

4.3
157 reviews
5 stars
111
4 stars
16
3 stars
8
2 stars
4
1 star
18

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Many customers praised the staff for being friendly, caring, and attentive to their pets.

Service Delays

Several reviews mentioned long wait times and poor time management during appointments.

Concerns Over Pricing

Customers expressed frustration with pricing transparency and perceived upselling of wellness plans.

Quality of Care

While many appreciated the care provided, some reported dissatisfaction with diagnoses and treatment effectiveness.
  • ES
    EJ Johnson Sr
    Dec 28, 2025
    4.0
    Very nice facility, but my dog was very thirsty when we got home which means he was not given any water in the almost 5 hours he was there. He drank water for close to 2 minutes straight once we got at home.
  • RC
    Ria Cruz
    Dec 24, 2025
    3.0
    first teeth clinic
  • WC
    Wendy Caballero
    Nov 12, 2025
    5.0
    First time taking my dog there and it was an excellent experience the staff is friendly. The Vet called me and went into detail with everything.
  • AF
    Amanda F
    Nov 4, 2025
    3.0
    I had an appointment for a heart worm shot at 8:30, got there at 8:10 and didn’t leave till 10:25. Everyone was really nice, the lobby was clean but their time management skills are lacking. In the past I’ve gotten this same shot and heart worm test done in less than an hour. I don’t know why a heart worm test and shot needs to take 2 hours… I’ve been to other Banfield locations and even parking lot mobile clinics and it has never taken this long
  • NP
    Nelson Abella Yoyang (Yoyang Bisayang Pinoy)
    Oct 2, 2025
    5.0
    Banfield Lakewood team! Thank you for taking care of my 🐶 pup! Thank you for your excellent care!

Frequently Asked Questions About Banfield Pet Hospital

Does Banfield provide emergency care services?

No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.

Can I get veterinary care online?

To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.