Banfield Pet Hospital

4.3
154 reviews
man with a dog

About

VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Lakewood provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.

Details

  • Requires appointmentAvailable
  • RestroomAvailable
  • Wheelchair accessible restroomAvailable

Location

Banfield Pet Hospital
5468 Woodruff Ave, Lakewood, CA
90713, United States

Hours

Reviews

4.3
154 reviews
5 stars
110
4 stars
15
3 stars
7
2 stars
4
1 star
18

What are people saying?

AI-generated from recent customer reviews

Staff Care

The staff is consistently described as friendly, caring, and attentive to both pets and their owners.

Customer Service

While many reviews praise the service, there are notable complaints about poor communication and long wait times.

Pricing Concerns

Several customers expressed dissatisfaction with pricing transparency and felt pressured into wellness plans that were costly.

Quality of Care

Most reviews highlight the quality of veterinary care, though some customers reported feeling their pets' issues were not adequately addressed.

Appointment Availability

Customers appreciate the ability to get last-minute appointments, but some experienced difficulties in scheduling.
  • WC
    Wendy Caballero
    Nov 12, 2025
    5.0
    First time taking my dog there and it was an excellent experience the staff is friendly. The Vet called me and went into detail with everything.
  • AF
    Amanda F
    Nov 4, 2025
    3.0
    I had an appointment for a heart worm shot at 8:30, got there at 8:10 and didn’t leave till 10:25. Everyone was really nice, the lobby was clean but their time management skills are lacking. In the past I’ve gotten this same shot and heart worm test done in less than an hour. I don’t know why a heart worm test and shot needs to take 2 hours… I’ve been to other Banfield locations and even parking lot mobile clinics and it has never taken this long
  • NP
    Nelson Abella Yoyang (Yoyang Bisayang Pinoy)
    Oct 2, 2025
    5.0
    Banfield Lakewood team! Thank you for taking care of my 🐶 pup! Thank you for your excellent care!
  • KW
    Karen Woullard
    Sep 16, 2025
    5.0
    All of the staff was wonderful and gave great service for both of my fur babies! Highly recommended taking your lil furry baby there for great care.
  • JR
    Joselyn Rivera
    Sep 15, 2025
    5.0
    My favorite vet! I love Banfield overall, but I love that I can always trust this location to have last minute appointments. There are times where my pet has had an emergency or urgent need, and they are always happy to accommodate him. Everyone is supper friendly, and I like that I don't have to go through a store to get there. Conveniently next to Daiso for me to browse while I wait for my pet to be ready.

Frequently Asked Questions About Banfield Pet Hospital

Does Banfield provide emergency care services?

No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.

Can I get veterinary care online?

To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.