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VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Mission Viejo provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Hours
Reviews
3.7
97 reviews
5 stars
51
4 stars
18
3 stars
3
2 stars
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1 star
23
- CTConnie Der TorossianOct 22, 20251.0I would not recommend this place, they never answer the phone, they have staff who seem to not know what is going on and they said they would follow up with me and didn't. Find another Vet
- LMLori MoakleySep 24, 20255.0Colleen was very friendly, helpful and Finley loved her. We recently moved from Lake Forest and look forward to a long relationship with the Temecula (on Ynez) office. Thanks!!
- YWYvette WymanSep 24, 20252.0I filed a complaint against the doctor for not approving my dog's medication. I've been with Banfield since 2018. The routine hasn't changed for my dog as for medication and getting him checked. 1st, Dr. or her assistant of they haven't seen my dog since 2023, 2024 and 2025. I have proof and records which they can verify from this doctor they have seen my dog at this location. The Dr. seen my dog 03/2025. I request the same medicine. And this time, she refuse to sign off for the medicine, there is no reason. She kept giving me excuses like I don't want to risk my license for what.. what are you risking? that doesn't make any sense. Everything is right there is nothing wrong. Ins is paid you saw my dog, I haven't had anyone see my dog and I'm requesting for his 6 months Trifexis-Green. I called and filed a complaint to this location and Dr. I also, called customer service, they reviewed the account and yes, she was the last person to see my dog and yes she needs to approve the medicine. So I took this to the headquarter which they said they would talk to the Dr. to see what's wrong. Please note, Dr. wanted me to pay another fee of 85.00 to 95.00 to see my dog again.. I said no, I shouldn't have to. This needlessly. I take my do 1 (once) year with no problems only if he needs a vaccine with in 2 or 3 years expire. I ended up with Petco to get an approval for 25.00 with Banfield's information about my dog. Of course, they felt, what was the problem. The Dr. should of approve this, it was less then 5 months the vaccines were given 03/2025 and expire 03/2026. I had 1 pill left for him, I normally order this 1 or 2 months before. This time 1 pill left I didn't know i needed drama from this doctor.. when my dog doesn't see her 2 or 3 times a year.
- CMCandy MayerAug 24, 20255.0My dog loves the staff here. And they love her. I know she is being well cared for.
- TITina IvanovskaAug 19, 20255.0Great service at reception, great appointment with doctor, great care. Thank you!
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What types of pet health services does Banfield Pet Hospital in Mission Viejo offer?
Banfield provides preventive care, nutrition advice, parasite control, vaccinations, dental care, spay/neuter, end-of-life care, microchipping, and DNA testing.
Does Banfield Pet Hospital accept new patients?
Yes, Banfield Pet Hospital in Mission Viejo is currently accepting new patients.
What are the operating hours of Banfield Pet Hospital in Mission Viejo?
The hospital is open Monday through Saturday from 7:00 AM to 6:00 PM and closed on Sundays and major holidays.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield does not provide emergency care but can offer urgent care advice during hospital hours and referrals to emergency hospitals as needed.
Can I have a virtual visit with my pet at Banfield Pet Hospital?
Yes, Optimum Wellness Plan clients can schedule Virtual Visits for quality care from home through the Banfield app.
How can I schedule an appointment at Banfield Pet Hospital?
You can schedule an appointment online via their website or use the Banfield mobile app available on iOS and Android devices.
What is an Optimum Wellness Plan at Banfield?
It's a preventive care plan including exams, vaccines, diagnostics, nutrition and dental consultations. It automatically renews annually and offers discounts on treatments not covered.
How can nearby PetSmart and PetSmart Grooming services complement a visit to Banfield Pet Hospital?
After veterinary care at Banfield, customers can conveniently use nearby PetSmart for pet supplies and grooming services to maintain their pet's health and appearance.
Are there convenient shopping options near Banfield Pet Hospital for pet owners?
Yes, nearby stores like PetSmart for pet products and Daiso Japan for discount household goods offer convenient shopping opportunities close to Banfield.
What nearby dining options can I consider before or after visiting Banfield Pet Hospital?
Nearby restaurants such as Panda Express, Wahoo's Fish Taco, and Jersey Mike's Subs provide varied dining choices for customers visiting Banfield Pet Hospital.