Pets Plus is a family-owned pet supply retailer with 8 locations across Southern California, proudly serving pet owners since 1988. We offer a full line of premium food, treats, and supplies for dogs, cats, fish, birds, reptiles, and small animals. Our stores feature trusted brands, competitive pricing, and knowledgeable staff who provide expert advice and personalized service. Whether you’re shopping for everyday essentials or specialty items, Pets Plus is your local destination for top-quality pet care.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.