Brand Certified
Banfield Pet Hospital
3.7(89 reviews)
Certified by Banfield Pet Hospital • Apr 26, 2026
Business Details
28221 Crown Valley Pkwy, Laguna Niguel, CA
92677, United States
Certified by Banfield Pet Hospital • Apr 26, 2026
(949) 360-0965
Certified by Banfield Pet Hospital • Apr 26, 2026
https://www.banfield.com
Certified by Banfield Pet Hospital • Apr 26, 2026
About
Certified by Banfield Pet Hospital • Apr 26, 2026
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Give your furry friends reliable, convenient petcare with Banfield Pet Hospital in Laguna Niguel, CA. When you visit our animal clinic next to Ralphs off of Crown Valley Parkway, you’ll find a veterinary team ready to take care of your pets with services like vaccinations, microchipping, and more.
Details
- Requires appointmentAvailable
- RestroomAvailable
- Wheelchair accessible restroomAvailable
Location
Certified by Banfield Pet Hospital • Apr 26, 2026
Hours
Certified by Banfield Pet Hospital • Apr 26, 2026
Monday8:00 AM - 5:30 PM
Tuesday8:00 AM - 5:30 PM
Wednesday8:00 AM - 5:30 PM
Thursday8:00 AM - 5:30 PM
Friday8:00 AM - 5:30 PM
Saturday8:00 AM - 5:30 PM
Sunday7:00 AM - 5:30 PM
Reviews
3.7
89 reviews
5 stars
52
4 stars
9
3 stars1
2 stars
3
1 star
24
- MMMadeline MaxwellApr 22, 20261.0I came in to get a VHC for my cat, after waiting for 2 and a half hours (despite having a appointment) they lied to me saying they had someone certified to check my cat, she was not certified. They never sent me the certificate and didn’t answer any of my calls. When I went in person, they refused to give me the certificate or a refund for the service and were extremely rude to me. Will never go back here again.
- SBShayla BushellApr 6, 20261.0Horrible office. They canceled my appointment 2x today, i get things happen but they canceled it MINUTES before my appointment. People take days off to take care of their pets and the vet can’t even give us some sort of a notice. Ruined my work day. Do NOT go to this office
- HCHelena CosterMar 11, 20261.0The worst!!!! Screwed up our travels!!! Were gonna do healthcertificate..appt made 2 weeks before! When there said we don t!!!!! How dare they!@@
- JFJason FlowersFeb 27, 20265.0Ordered my dogs rx at this location even though I live 8 hrs north of here. I was able to walk right in, pay for his meds, grab them and walk right out.
- SWSheree WarnerDec 22, 20251.0So incredibly disorganized. Everyone here seems brand new to the job, confused, and overwhelmed. Clearly an indication of poor management echoed in other reviews. I asked a simple question: who will be doing my dogs dental cleaning? They have no idea. “It’s TBD and might be done by an outside contractor”. Huh? I’m supposed to drop off my dog to be put under anesthesia with someone I’ve never met and hasn’t met my dog? No thanks. What a strange operation they have going here.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the operating hours of Banfield Pet Hospital in Laguna Niguel?
Banfield Pet Hospital is open Monday through Saturday from 7:00 AM to 6:00 PM and is closed on Sundays and major holidays.
Does Banfield Pet Hospital in Laguna Niguel provide emergency care services?
No, Banfield does not provide emergency care services, but you can call during hospital hours for urgent care advice and referrals. For emergencies outside hours, please contact a local emergency hospital.
What preventive pet health care services are offered at Banfield Pet Hospital?
Banfield offers vaccinations, dental care, parasite control, nutritional and behavioral counseling, and comprehensive examinations for preventive pet health care.
What is included in Banfield’s Optimum Wellness Plan?
The Optimum Wellness Plan includes annual preventive care such as head-to-tail exams, vaccines, early screening diagnostics, nutrition consultations, and dental care. It is a wellness plan, not insurance.
How can I schedule an appointment at Banfield Pet Hospital Laguna Niguel?
You can schedule appointments online via Banfield’s website or mobile app, or by calling their main phone number at +1-949-360-0965.
Does Banfield Pet Hospital offer online veterinary consultations?
Yes, Banfield clients with Optimum Wellness Plans can access 24/7 remote general care and triage support through Vet Chat™ on the Banfield app.
Are appointments required to visit Banfield Pet Hospital?
Yes, Banfield requires appointments for services to ensure proper care and scheduling.
What nearby grocery and pharmacy options are available near Banfield Pet Hospital?
Right next to Banfield Pet Hospital is Ralphs, which offers grocery, pharmacy, and bakery services for convenient shopping before or after your pet’s visit.
Where can I find pet grooming services close to Banfield Pet Hospital?
PJ Noah PetSalon is a nearby pet grooming service located close to Banfield Pet Hospital, making it easy to combine veterinary care and grooming appointments.
Are there dining options near Banfield Pet Hospital in Laguna Niguel?
Yes, nearby dining options include ZENSHI Handcrafted Sushi for sushi lovers, Chronic Tacos for Mexican food, and Belgium Waffle Haus for breakfast and brunch.
Brand Certified Facts from Banfield Pet Hospital
This information is certified by Banfield Pet Hospital and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 26, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: