Petco

4.4
565 reviews

About

Pet StorePet supply store
Visit your La Quinta Pet Store located at 78720 Highway 111 for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
78720 Hwy 111, La Quinta, CA
92253-2044, United States

Hours

Reviews

4.4
553 reviews
5 stars
372
4 stars
96
3 stars
33
2 stars
14
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, although there were notable complaints about poor service in the grooming department.

Grooming Issues

Several reviews highlighted negative experiences with grooming services, including staff behavior and refusal to groom certain pets.

Product Selection

Customers appreciated the wide variety of pet supplies available, though some noted issues with stock levels and pricing.

Pricing Concerns

Some customers found prices to be high and expressed dissatisfaction with pricing discrepancies, particularly regarding grooming and food.

Store Environment

The store was generally described as clean and well-stocked, but some customers felt it lacked a welcoming atmosphere.
  • JD
    Jennifer Dokey
    2 days ago
    5.0
    Friendly staff, clean store. I like Petco better than Petsmart in my opinion.
  • DH
    Dean Hunt
    3 days ago
    1.0
    World’s worst website
  • LC
    Lorri Cesario
    Nov 12, 2025
    1.0
    Went to return a dog bed for store credit and because it was purchased through Instacart I didn't have a receipt except Instacart receipt that they wouldn't honor. The bed still had all the tags on and I didn't want cash just store credit as I was going to purchase a different bed. I am a foster pet parent and I didn't know the size of the foster dog i was going to get so the bed was too large. Will never purchase from Petco again. There is no reason they couldn't issue store credit. The instacart shopper did not give me a store receipt.
  • JP
    Joaquin Pendleton
    Nov 12, 2025
    5.0
    The staff is very knowledagable and very helpful.
  • AH
    Adriana Hernandez
    Oct 21, 2025
    5.0
    Great customer service! Loved the experience and help. Very friendly staff!

Frequently Asked Questions About Petco

Does the Petco La Quinta location have a vet hospital?

Yes, Petco La Quinta has a full-service vet hospital.

Does Petco La Quinta offer vaccinations?

Yes, Petco La Quinta provides vaccinations.