Business Details
About
VeterinarianAnimal HospitalPetco
Visit your La Mesa Vetco Total Care Animal Hospital located at 8501 Fletcher Pkwy. Our full-service Veterinarian Hospital offers comprehensive care - from routine exams to emergency surgeries. You can count on us to provide quality pet care. Book an appointment online today or walk in with your pet for a free healthy weight and microchip check.
Details
- Requires appointmentAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingNot available
Location
Vetco Total Care Animal Hospital
8501 Fletcher Pkwy, La Mesa, CA
91942-3006, United States
Hours
Reviews
4.1
169 reviews
5 stars
114
4 stars
14
3 stars
9
2 stars
6
1 star
26
What are people saying?
AI-generated from recent customer reviews
Compassionate Care
Many customers praised the caring and compassionate nature of the veterinarians and staff, particularly highlighting Dr. Thelen and Dr. Kazumi for their attentive and thorough care.
Customer Service Issues
Several reviews pointed out significant issues with customer service, including appointment scheduling problems, rude front desk staff, and lack of communication regarding services.
Facility Concerns
Customers expressed dissatisfaction with the physical conditions of the exam rooms, citing discomfort and inadequate space for pet owners during visits.
Mixed Experiences
While some customers had positive experiences with the care and treatment of their pets, others reported negative interactions with specific veterinarians, leading to inconsistent service quality.
- CMchristina merino2 days ago5.0Went right in got right out. Wish my doctor appointment were as fast.
- PDPatty DelgadilloJan 4, 20265.0It was a sad day but you all were very caring and gave us the time we needed
- WEWhitney ErdmanNov 21, 20255.0We absolutely love Dr. Thelen! She is one of the smartest, most intuitive, and compassionate veterinarians we’ve ever worked with. Her ability to quickly understand what our pets need — both medically and emotionally — is truly remarkable. She takes the time to explain everything clearly, listens with genuine care, and treats our animals as if they were her own. Every visit with Dr. Thelen gives us complete confidence that our pet is in the best hands. Her intelligence, kindness, and dedication shine through in everything she does. We are so grateful to have her as our veterinarian and couldn’t recommend her more highly! 🐾💛
- NPNickolas Del PegoOct 31, 20251.0I booked online for my dog Ellie. I called because I could not add a second dog online. The call center booked me in back to back from 330 to 430 and when I arrived they wouldn’t see both my dogs. They are blaming the call center, but the entire reason I came here was for the convenience. I certainly got that wrong and have left without either dog being seen. Awful customer service. Big company problems. I should have gone to someone local.
- JSJoshua S.Oct 28, 20251.0After further research, This Vetco did not offer any puppy packages like "pup start" or "pup boost." I asked the technicians regarding any discounts that they may provide seeing as we are a military family and the technicians did not, then, offer any bundles. So I ended up paying $175 for "Canine 5-in-1 (DA2PP) Vaccination 4 Weeks" and other services that I did not request because they took my puppy to the back without inviting me into the examination. I also learned from going over the invoice more carefully that the technician J. Carillo was under the supervision of the vetenarian when administering vaccines to my dog. I was not told that verbally as I said, J. Carillo took my dog without inviting me into the "technician consultation" which I was charged $50 for. Ultimately, the "pup starter" includes a fecal test and a dewormer plus the needed vaccines for a total price, before tax, of $115 according to the corporate website and under their California vaccine schedule and pricings. I am never taking my dog to this Vetco again.
Frequently Asked Questions About Vetco Total Care Animal Hospital
Where is Vetco Total Care Animal Hospital located?
Vetco Total Care Animal Hospital is located at 8501 Fletcher Pkwy, La Mesa, CA 91942-3006.
What are the operating hours of Vetco Total Care Animal Hospital?
The hospital is open Monday through Saturday from 8:00 AM to 6:00 PM and closed on Sundays.
Do I need an appointment to visit Vetco Total Care Animal Hospital?
Yes, appointments are required to receive services at Vetco Total Care Animal Hospital.
What types of veterinary services does Vetco Total Care Animal Hospital offer?
The hospital provides comprehensive pet care including wellness exams, vaccinations, dental care, surgery, and emergency services.
Is Vetco Total Care Animal Hospital wheelchair accessible?
Yes, the hospital has wheelchair accessible entrances and restrooms, but does not have wheelchair accessible seating.
Can I book a veterinary appointment online for Vetco Total Care Animal Hospital?
Yes, you can book an appointment online via their reservation link at Petco's website.
What nearby pet services are available near Vetco Total Care Animal Hospital?
Nearby pet services include THRIVE Affordable Vet Care, Vetco Vaccination Clinic, and Petco pet store and dog trainer.
Are there dining options close to Vetco Total Care Animal Hospital?
Yes, nearby dining options include Just Food For Dogs, Toasted cafe, Sammy's Woodfired Pizza & Grill, Banbu Sushi, Bruster's of La Mesa, and Starbucks.
What beauty and wellness services can I find near Vetco Total Care Animal Hospital?
Several beauty salons and spas are nearby, including JDM Salon, Mojave Style House, Vida Bella Salon, Ande's Studio of Esthetics, Salon and Bridal, and Hair by Audria Fiore.
Are there any banking or financial services near Vetco Total Care Animal Hospital?
Yes, the San Diego County Credit Union and SDCCU La Mesa Branch are nearby for banking and financial services.