Staff Attitude
Feedback is mixed regarding staff demeanor; while some customers praised the friendliness and professionalism, others reported rudeness and unhelpfulness from certain staff members.
Quality of Care
Many customers appreciated the quality of care provided to their pets, highlighting the expertise of veterinarians and the thoroughness of examinations.
Customer Service
Several reviews noted issues with customer service, including long wait times, poor communication, and high-pressure sales tactics for unnecessary treatments.
Affordability
The clinic is recognized for its competitive pricing, but some customers felt that certain charges were excessive or unexpected.
Emergency Services
There are complaints about the lack of emergency services and the clinic's unwillingness to accommodate urgent care situations.