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Petco

4.3
(976 reviews)

Business Details

(619) 337-0701

About

Pet StorePet supply storePetco
Petco is your trusted pet store near you in La Mesa. Visit your local Petco at 8501 Fletcher Pkwy for quality pet food, supplies, and essentials for dogs, cats, and other pets. This convenient pet supply store offers everything from everyday nutrition to toys and treats. If you’re searching for dog food near you or reliable pet supplies, our knowledgeable team is here to help you choose what’s right for your pet. This Petco location also offers Full-Service Grooming, Dog Training, Vaccination Clinic, Hospital, Aquatics Department, making it a one-stop pet shop for products and services. Visit your La Mesa Petco today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
8501 Fletcher Pkwy, La Mesa, CA
91942-3006, United States

Hours

Reviews

4.3
976 reviews
5 stars
598
4 stars
208
3 stars
67
2 stars
34
1 star
69

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff are praised for being friendly and helpful, others are reported as rude and unprofessional.

Stock Availability

Customers frequently noted issues with stock levels, including items being out of stock or poorly organized.

Grooming Experience

Many reviews highlighted dissatisfaction with the grooming services, including unprofessional behavior and poor handling of pets.

Store Cleanliness

The cleanliness of the store received both positive and negative feedback, with some customers noting it was clean while others reported it as dirty and disorganized.

Checkout Experience

Long wait times and understaffing at checkout were common complaints, leading to frustration among customers.
  • HS
    Heather Shaw
    4 days ago
    5.0
    Always great!!!
  • SR
    Sheila Rudolph
    Jan 24, 2026
    5.0
    Great assistance finding a new collar for our little dog.
  • RS
    Rebecca Saldana
    Jan 7, 2026
    1.0
    Would not go back to this Petco mad it so hard to get a receipt for my purchase. Call to speak to the GM was told she was in a conference call and she would call me back. Waited about two hours and still no callback. Call them back again and she was finally off the call so I’m not sure if someone relayed the message or she just never got around to it once I spoke to the general manager and told her what had happened could definitely feel a little bit of attention and anger in her voice after telling her my experience. Can definitely see the lack of professionalism.
  • KO
    kathy ojeda
    Jan 3, 2026
    5.0
    I was having great difficulty in getting the email from Petco that proved that I purchased 3 bags of dog food online before I came to the store. Oddly, my American Express account did confirm the purchase. The second cashier, Grace gave me Petco’s customer service number which I called and despite the rep., Princess’s best efforts, she could not find any confirmation of my payment on her end. Grace then rang up my 3 bags and honored the discount that was advertised online. I went home a happy camper.
  • RA
    Rebeca Allen
    Jan 2, 2026
    1.0
    Today we went to purchase a dog tag for our dog. Simple endeavor. Another customer was in front of us being helped by a store employee at the kiosk. The associate knew we were in line to purchase one next. She didn't bother to inform us that we needed to purchase the tag at the register first. We haven't purchased a new dog tag in several years, the store has gotten a new machine. We didn't realize that the instructions for the machine were turned around on the dog tag display next to the kiosk. My husband asked another associate for help. She was extremely rude to him and told him, " It's fun to read.", and other rude remarks, then she promptly walked away. When my husband saw her again in the store and told her how unprofessional she was to him earlier, she just argued with him and walked away again! Extremely poor customer service! The other employees saw her behavior towards my husband and didn't apologize just looked away! It's sad that customer service has gone down the toilet. Petco do better! We won't be purchasing other items for our dogs here. We'll shop at other stores that respect their shoppers! 👎

Frequently Asked Questions About Petco

Does the Petco La Mesa location have a vet hospital?

Yes, Petco La Mesa has a full-service vet hospital.

Does Petco La Mesa offer vaccinations?

Yes, Petco La Mesa provides vaccinations.

Brand Certified Facts from Petco

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Certified March 01, 2026Yext Knowledge Graph
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