Petco

4.3
950 reviews

About

Pet StorePet supply store
Visit your La Mesa Pet Store located at 8501 Fletcher Pkwy for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
8501 Fletcher Pkwy, La Mesa, CA
91942-3006, United States

Hours

Reviews

4.3
923 reviews
5 stars
561
4 stars
203
3 stars
65
2 stars
32
1 star
62

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly and helpful, enhancing their shopping experience.

Customer Service Issues

Several reviews highlighted poor customer service, including unprofessional behavior from staff and long wait times at checkout.

Grooming Concerns

Customers expressed dissatisfaction with the grooming services, citing unprofessional staff and issues with scheduling and care.

Stock Availability

Customers frequently noted low stock levels and difficulty finding specific items, indicating a need for better inventory management.

Store Cleanliness

While some customers found the store clean and organized, others reported issues with cleanliness and disarray in product displays.
  • JD
    Jesus Diego
    Nov 13, 2025
    1.0
    Nothing in stock. Waste of time asking employees "Idk" attitude.
  • JR
    Jan Rynders
    Nov 12, 2025
    5.0
    I found this store to be well stocked. But, wondered why the cat grass looked sad.
  • SB
    sheri boore
    Nov 7, 2025
    1.0
    I come to the La Mesa Petco often. Today I was in to have my dogs nails trimmed. The technician was sitting in a chair while trying to get friendly with my scared pup. All of sudden some rude woman screamed at him to get out of the chair. Startled me and my dog and him. Extremely unprofessional Becky!!! And yes I was staring at you hoping you would feel my disapproval of how you handled a situation. There other places to go Becky! I dont need to be witness to your unprofessional manager skills. There are many other ways you could of handled that situation. Yelling and storming around isn't the way Becky!!
  • JB
    J. “The Judge!!” Brueggeman
    Oct 25, 2025
    1.0
    Have to admit they were great. We hadcome to rely on this location for good service, consistency, and quality. But for some reason lately it has really gone downhill. The turnover and they're grooming department has really shown with seemingly a lack of appropriate knowledge for grooming a dog. Our latest visit we encountered one of the employees walking up to the front counter for no apparent reason (not to bring something there, or clock in, etc) and she was coughing, without covering her mouth. While she was up there she talked about having to have recently taken a covid test. She also talked about how she had just been on her 10 minute break. As we left, we saw her outside of the front door also coughing and using her vape. It felt super inappropriate that multiple employees around her acknowledged her cough and even told her she should be home and yet nobody followed through with it. Potentially exposing so many people to whatever she clearly had.
  • SD
    Sarah Dally
    Oct 19, 2025
    2.0
    Grace was really helpful and nice and that's why I'm not leaving a one review. I had called the night before asking if they had a product in stock, and the clerk said they do and will have it upfront for me. I drove all the way to the store to find out the clerk never looked for the product and the store does not have it. I left my info to have the clerk call me to explain the situation and never got a call back or an apology. Very unprofessional and rude!

Frequently Asked Questions About Petco

Does the Petco La Mesa location have a vet hospital?

Yes, Petco La Mesa has a full-service vet hospital.

Does Petco La Mesa offer vaccinations?

Yes, Petco La Mesa provides vaccinations.