Petco

4.4
724 reviews

About

Pet StorePet supply storePetco
Visit your La Habra Pet Store located at 1601 West Imperial Highway for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
1601 W Imperial Hwy, La Habra, CA
90631, United States

Hours

Reviews

4.4
710 reviews
5 stars
472
4 stars
119
3 stars
68
2 stars
17
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting specific employees for their exceptional service.

Store Cleanliness

The store is frequently noted as clean and organized, contributing to a positive shopping experience.

Product Availability

Customers expressed disappointment with the limited selection of certain products, particularly for cats and reptiles.

Grooming Services

While some grooming experiences were positive, there were also complaints about poor communication and care during grooming appointments.

Training Programs

Several reviews criticized the training programs for lack of flexibility and poor customer service.
  • JL
    Jose Lopez
    6 days ago
    1.0
    I just went to the Petco here in Imperial and the young woman who served me honestly provided very poor customer service. She was very rude to me. It's a shame they have people working there who don't like their job.
  • DV
    Doctortas Vazquez
    Jan 5, 2026
    5.0
    I recommend. Excellent.
  • SR
    Sandra Ramirez
    Dec 19, 2025
    5.0
    Theyre so nice here. The store is on the smaller side, but I found everything I needed
  • JG
    Jorge Gutierrez
    Dec 19, 2025
    5.0
    Great store, wonderful staff and great products.
  • DD
    derrell dyer
    Dec 17, 2025
    5.0
    I would like to express my sincere appreciation for the exceptional assistance I received from one of your managers, Eli. While I regret not recalling his full name, his professionalism and dedication to customer service were truly outstanding. December 16th 2025 Manager Eli was incredibly helpful and demonstrated exemplary service during our interaction. His clear communication, attentive approach, and proactive efforts to address my needs made a significant positive impression. Such high-quality service is a testament to your team's commitment to customer satisfaction, and I wanted to ensure his contributions were recognized.

Frequently Asked Questions About Petco

Does the Petco La Habra location have a vet hospital?

Yes, Petco La Habra has a full-service vet hospital.

Does Petco La Habra offer vaccinations?

Yes, Petco La Habra provides vaccinations.