Petco

4.4
716 reviews

About

Pet StorePet supply store
Visit your La Habra Pet Store located at 1601 West Imperial Highway for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
1601 W Imperial Hwy, La Habra, CA
90631, United States

Hours

Reviews

4.4
702 reviews
5 stars
465
4 stars
119
3 stars
68
2 stars
17
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting specific employees for their exceptional service.

Store Cleanliness

The store is consistently noted for being clean and organized, contributing to a positive shopping experience.

Product Availability

While many customers found a good selection of products, some expressed disappointment with limited stock on certain items, particularly for cats and reptiles.

Grooming Services

Grooming services received mixed reviews; while some customers were very satisfied, others reported negative experiences with communication and care.

Training Program Issues

Several customers expressed dissatisfaction with the dog training program, citing poor communication and lack of flexibility.
  • GF
    G Font
    2 days ago
    1.0
    I am not going to bring my pup here at all. I do not want to elaborate my experience especially talking to that lady with eye glass that has a very short hair. Terrible experience & service. I will give this branch 0 out of 5!!
  • LA
    Luis “Lui XIV XIII” Avila
    5 days ago
    5.0
    Pre-customer service while knowledgeable staff, and also friendly and show a question the think tank will get on it
  • RC
    Rolando Cortez
    Nov 2, 2025
    5.0
    Nice store good feels clean and people who work there really help you
  • BC
    Brenda Castro
    Oct 16, 2025
    5.0
    I love this store, they have everything I need for my dog.
  • TC
    Tony Castro
    Oct 4, 2025
    5.0
    I got a bunch of aquatic plants at this location, assorted female beta fish, gravel, and other aquarium accessories. Oh yeah, I also got snails mystery snails, and gold Inca snails at this location. The employees are great in this order. Jason is number one he Builds rapport with the customer to ensure a good business relationship. Jason is an active listener, Finds common ground with a customer, and he is empathetic and authentic. This guy really is helpful. He really cares about the customers. He really cares about his job. He really cares about Petco. He really takes his job seriously but he’s good at it cause he’s professional in a good mood and he’s gonna like try to work with you to figure out something to like for example Your coupon is not working. He’ll get corporate on the line and be like hey can you help this guy with his coupon and he’ll make stuff happen. At least he’ll try. If you deal with Jason, you’re definitely gonna leave with a smile. Number 2 Thomas he’s very professional and he seems to really like his job and he’s in a good mood and he’s smiling and he seems happy and he’s very helpful and he’s very glad to help you. Number three is tied between Leo and Tony. Only because I haven’t had much interaction with them, but Leo helped me get my snails and helped me with my aquatic plants and he was very professional and was in a good mood and had a good attitude. Tony is very efficient and very professional and makes sure that the customers get through the line and check out to the register as fast but efficient but not too fast. The store is very helpful because they have Jason Thomas, Leo and Tony. These guys are holding the store together. The employees are great. I’m sure all the other employees are great also, I just haven’t met them. I have nothing bad to say about this location. I recommend this location for snails aquatic plants, and Betta fish and dog treats that’s the only stuff I’ve bought there so I cannot recommend anything else but if you can recommend some stuff, I think you can leave a comment somewhere

Frequently Asked Questions About Petco

Does the Petco La Habra location have a vet hospital?

Yes, Petco La Habra has a full-service vet hospital.

Does Petco La Habra offer vaccinations?

Yes, Petco La Habra provides vaccinations.