Petco

4.1
711 reviews

About

Pet StorePet supply storePetco
Visit your Irvine Pet Store located at 15333 Culver Drive for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
15333 Culver Dr, Irvine, CA
92604, United States

Hours

Reviews

4.1
700 reviews
5 stars
399
4 stars
139
3 stars
64
2 stars
18
1 star
80

What are people saying?

AI-generated from recent customer reviews

Animal Care

Several customers expressed concerns about the poor conditions and care of live animals, particularly fish and turtles.

Customer Service

Mixed reviews on customer service; while some staff were described as friendly and helpful, many customers reported rude and unprofessional behavior from employees.

Store Cleanliness

The store was generally noted as clean and organized, but there were complaints about specific areas, particularly regarding the care of aquatic animals.

Checkout Experience

Customers frequently mentioned slow checkout processes and issues with staff availability during busy times.

Product Availability

Customers reported issues with stock levels and availability of certain items, leading to frustration.
  • MI
    Melissa Iglesias
    Jan 3, 2026
    1.0
    Associate Daniel made me feel SO UNCOMFORTABLE. HE WAS RACIST AND WE WANTED TO LOOK AT THE SNAKES AND HE MADE SURE HE POINTED AT THE DOLLAR SIGN AND WAS LIKE YEAH BUT IT'S THIS PRICE AND THEN HE MADE SURE LIKE THREE TIMES THAT THE SNAKE CAGE WAS CLOSED SO WE COULDN'T STEAL ANYTHING PRETTY MUCH HE JUST LOOKED AT US LIKE POOR MEXICANS AND DIDN'T WANT US TO TOUCH ANY OF HIS ANIMALS. I LEFT WITHOUT BUYING MY DAUGHTER THE SNAKE OR A DOG SHAMPOO OR COLLAR.
  • LN
    Lauren N
    Dec 13, 2025
    1.0
    I walked in for last minute supplies for my aquarium. You will witness a deep lack of professionalism and empathy towards animals here. There’s no way any animal enclosure (whether it be 1 or multiple, as you can see from my photos) can become this filthy and neglected overnight. This is serious disregard for the animals in their care over a prolonged period of time. I had my child with me and today was a sad, but true, lesson that not all pets get the basic care and living conditions they deserve. 😢
  • VV
    Vijay
    Dec 7, 2025
    5.0
    Petco is a good spot for quick in-store shopping and common pet essentials, but some services could be more reliable.
  • AA
    Alejandra Arenas
    Dec 6, 2025
    3.0
    Check out was very very slow. Store was clean and organized no complains, just check out experience was annoying.
  • YL
    Yvonne Li
    Dec 6, 2025
    5.0
    I got my very first goldfish here and it is still thriving, they have a great selection and good quality things.

Frequently Asked Questions About Petco

Does the Petco Irvine location have a vet hospital?

Yes, Petco Irvine has a full-service vet hospital.

Does Petco Irvine offer vaccinations?

Yes, Petco Irvine provides vaccinations.